David’s Bridal

I’ve been here twice once for myself and once for my best friend yesterday was for her. we’re both plus size girls but honestly I don’t think that should matter everyone needs a dress from time to time. the lady we had was nice enough but she acted like we should grateful that there were 4 dresses in my friends size I think there were more but that the lady helping us maybe wanted to move onto the next client. also when I went there for myself a few years ago they wouldn’t even let me look at anything without making an appointment not even they’re clearance area. also I kind of got the feeling that both times the people helping didn’t really want to assist with zipping up the dresses or doing the close personal stuff even though I’m pretty sure they do that for other people.

I’ve been trying on dresses for about a month or so now, and I even went to the David’s Bridal in Tukwila. The service in Tukwila was downright awful, and I really felt like I didn’t get the chance to try on the dresses that I wanted to. Because of all the perks of buying from David’s, I wanted to give them another chance. I live in Redmond, and I drove all the way down to Tacoma for an appointment. I brought my mom and both of my bridesmaids. When I got there, I got checked in and they invited me to look around while I waited for my consultant. When Jaime came out with a big smile on her face, she immediately asked me what I was and wasn’t liking and started pulling dresses. She let me get changed while she pulled a few different styles and she was SO helpful and understanding. She pinpointed my taste and listened to what I did and didn’t like about each dress. I felt so comfortable working with her, and when I saw a champagne colored dress across the floor that caught my eye, she quickly scooped it up off the rack and got me into it. It’s perfect. I bought my dress from Jaime and if I ever need anything else — formal, bridal or otherwise — I’m coming back to see Jaime.

I will never recommend David’s Bridal to anyone I know. The customer service was the worst I’ve ever experienced (in 3 different locations across the U.S.). Although they are a special occasion store, they don’t even provide enough of their product to the customer. I ended up having to get 2 different colors of bridesmaid dresses for my wedding because my favorite color was «unavailable». I worked with 3 different ladies at the Tacoma location and they provided zero service, with the exception of opening the changing room for my bridesmaids. This place is a waste of your time and money. 3 of my 5 bridesmaids ended up with the wrong dress, wrong color, and a broken dress. I’ve reached out to David’s Bridal numerous times and have heard nothing back from corporate. Take your business elsewhere!

Can’t believe I can’t try a dress on my daughter without an appointment. Disappointing. Guess I’ll shop somewhere else.

I had an appointment scheduled last Sunday and worked with Cat. I found my dress, but found myself having second doubts about it. I called on Monday and let them know my concerns. So we scheduled another appointment for today. After putting on the dress I purchased again today, I still wasn’t confident that it was the ONE! I happened to try on a dress that I added to my favorites, and it was beyond perfect!!! I found the the perfect wedding dress today and I couldn’t be more happier. I was able to exchange my old dress for the new one and I couldn’t be more happier! Cat was so understanding and so sweet. She brought me every dress that I had on my favorite list and more! We’ll definitely be coming back in a few months for our bridesmaids dresses!

This place was okay ! The girl that helped me was wonderful ! Lots of price options and styles ! I was able to get my dress for around 500 ! The con was that I paid extra for it to be cleans and hemmed. When I got the dress I was disappointed because there was this brown water mark stain and I was just so upset. It’s like they didn’t even clean it or cared. But after showing that I was really upset and going to return the dress. They took it back and when they brought it back, the dress actually looked clean, so I was happy then. But overall, just average but convenient!

My Stylist was Kristin… I have to say she was so friendly and attentive. I appreciated her knowledge of Hawaii where I was having my destination wedding. She listened to my needs and wants and brought out ideal wedding dresses that fit all my criteria. Kristin made me feel very comfortable and understood some of my doubts and concerns. I had a great experience and FOUND THE PERFECT DRESS within my price range. THANK YOU Kristin is the reason I gave this bridal shop a five star

I don’t know if it was the time or just how it is always but my husband and I went in looking for a Bridesmaid dress. No one offered to help. Only saw one bride in the store at the time. We went to what we thought was a dressing room and it was an alteration room. The nasty seamstress more than let us know we couldn’t be there. When I found what I needed I placed an order. Just a bad experience. I should have tried another store. My thoughts are if you are in the business of weddings/​formal events your staff should be very outgoing, courteous and helpful. Not the case in this store. Can’t imagine how they treat the brides. When my order came in, I sent my husband to pick it up. Funny they were really nice to him!!!

My first dress shopping experience and I was so disappointed. I came in with a budget, had picture references, and said there was no wiggle room (for more than my budget). The girl brought me back all dresses $ 200 over my budget, none that I asked to look at. Also, when I said I couldn’t afford the dresses and I had the speak to my fiancé to consider spending more, she kept talking about the Davids bridal card I could apply for. And that she gets commission off my dress. I was upset and felt obligated, so i left with no dress. I spent 2 hours in this place putting on dresses that were nothing that I asked to see. And mind you, I’m only 5’5″ and 130 lbs. I know I could have fit in a lot of options there.
Go to The Wedding Bell in Tacoma. I got my dress for under my budget and ended up purchasing the floor model that fit like a glove! They even took me in same day last minute on a Saturday!

I was there once, and I could feel an air of arrogance in the store by the sales people. Well– the same dresses that they were selling for three times the price– I saw one of them there– and got it for a third from Ebay. I got my wedding dress from Ebay too, that dress is so amazing, and I only paid 500 dollars for it, plus for a pair of crystal shoes for less than a 100 dollars. I was looking for a dress for my girl, a party dress, but I decided not to go there again, the price is not worth wasting there. Plus there are many dresses online, that are the exact same type for a fraction of a price !

Customer service was very low both times we were there. Had to make an appointment within seven days of dress received even though already paid. Each time the employee was either rude or non existent so why the appointments? Would not recommend to anyone!

My fiancé called a week ago to get her dress altered got a price how much it would cost brings it in today and the price doubled she told them the dress was never purchased from them they played like they knew nothing will never go to the David’s Bridal again will be contacting the corporate store in the morning what a POS store

I should have read the reviews on Unilocal before visiting this business. DON’T bother going! Very bad customer service, over-​priced products and did I mention poor customer service? You know it’s bad when they have a pit bull sitting at the front desk as you walk in to make sure you’re a customer that’s going to buy something from them. Not going back and you shouldn’t either.

I loved this David’s Bridal! I went to this location after going to David’s Bridal Tukwila location and I WILL NEVER REFER ANYONE TO THE TUKWILA LOCATION! I wouldn’t refer my worst enemy to the Tukwila Location! (their Unilocal page has my review also!)
I LOVED working with Shawnte! We were not pressured and she really cared about making sure I looked great. She educated me on everything I needed to know as far alterations and styles of dresses. I recommend that everyone going to search for dresses go to Shawnte. My bridesmaids will be going to her on the February 28^th and she helped me to find the perfect gown! I will be sure to come back and post a photo my beautiful «Cinderella» Okay… I’m still looking for decorating ideas anddress! Thank you Shawnte! You really helped to make my wedding day a success!
BTW: Shawnte is so funny and real when you’re working with her as the bride, she’s a great consultant. I look forward to her managing that place or having her own bridal business!

After reading the Unilocal reviews I was a little hesitant to make an appointment here. Here was my experience:
It is very rare to find someone who really listens to what the customer wants. This store associate listened to me, knew exactly what I wanted and got me into the dress of my dreams! Even though I found the dress on the second fitting, she wanted to make sure I was happy and kept bringing options. I never felt rushed or pressured to make a purchase.
I’m giving them 5 stars! Everyone was very nice, I walked out with the perfect dress and they made finding the dress fun. I never felt like a sales goal or like I was just another bride.
A+++++++++

They are super high pressure– want you to make a decision NOW. They will not put things on hold and all sales are final, regardless of whether or not the item (s) have been worn.
They have no integration with their website– I almost bought a dress but my size would have to be shipped in from Spokane. This would take almost a month, with no guarantee it would arrive in time, which then would have incurred me a rush fee to have alterations done before wedding. I considered ordering the dress off their website when I got home and it would have been delivered in 3 – 5 DAYS!
I ended up buying my dress elsewhere after the hemming alteration for the dress I liked at David’s was almost the same price as the dress. This was to hem a dress with a simple skirt that only had one layer of fabric. I bought a different dress, with several layers and had it hemmed at my local alterations place for like half of what David’s bridal quoted me.

Never having tried on wedding dresses before I wasn’t sure what to expect. The morning before I went through the entire website and put close to 15 dresses in my favorites. When I arrived a girl introduced herself and a trainee. The trainee was very nice, however instead of going off of my list (that she had in her hand) she started asking if I liked other items (having only pulled 2 of the 15 then disregarding the list completely). I explained that I had gone through EVERY dress on the website the night before, so when you show me things not on the list, they are not there for a reason. We ended up with the 2 on my list and one that was not, but I thought had potential. After 2 epic fails from my list the third was pretty but I wasn’t totally sure. I had really wanted to see a very plain, simple mermaid. They searched and on three occasions brought back dropped waist, NOT mermaid. When I asked about timing on the dress that had possibility I was given a hard sale about «you never know and it could be discontinued tomorrow». I then asked about being able to bring my maid of honor in the following day to see the dress I wasn’t completely sure about. The lady was very pushy about getting me on her calendar for a different day because she was booked on Sunday. .I assumed this meant you HAD TO have an appointment. When I came home I did a little research.. the line was BRAND NEW, how in the world are you going to try and tell me it could be discontinued tomorrow? I then booked an appointment at the Tukwila store because I could actually get in.. turned out they didn’t even have the dress and I was informed you in fact CAN just WALK IN WITHOUT an appointment and try dresses on, so my Maid of honor STILL NEVER got to see the dress. All together with the lack of inventory and hard sales tactics they left a bad taste in my mouth. I found a dress I love elsewhere and wasn’t pressured to purchase immediately. Since I only plan on getting married once in my life I guess that means I won’t be back huh? And no, my wedding party won’t be wasting their time here either.

David’s bridal was my second choice to a smaller boutique style store in Tacoma. I thought the boutique would have more unique dresses and my experience would be more personalized. I was WRONG! The boutique store only gave me 5 – 6 dress options and I felt pressured to make a decision. I wasn’t able to look through dresses, as they were all kept in back.
From the moment I stepped I to David’s bridal in Tacoma & met Shante I felt special and like she was there to help me find my perfect dress! I had SO much fun walking around «shopping» and never felt rushed or pressured to purchase. I was able to try on as many dresses as I wanted until the «one» was found. The dress I decided on was half the price of the other place and so much prettier & even a better quality! I was also able to set up a 6 month same as cash option, where at the «other place» wanted 60% down right away! :/​
I’m so glad I gave David’s bridal a chance… I was really skeptical of finding a dress from a larger retail bridal chain… Now I realize the benefits! Thank you!!! I’m so excited and couldn’t be happier with my experience. Ask for Shante!!!

Shawnte helped me find my perfect beach wedding dress. It was completely opposite what I thought I wanted. She knew exactly what was best and gave me lots of options and we fine tuned it from there.
You have to go in knowing full well that the consultants help other people at the same time they are helping you. This isn’t Kleinfelds or a high end boutique. You have to be flexible with your time and theirs. If you expect that type of service you’ll pay for it with your wallet and at a different company.
This was genuinely the best experience. I didn’t read other comments, so I don’t know why the ratings are so low. But if you want a great consultant that knows how to juggle between customers, ask for Shawnte. I will send all my friends to her :).

My consultant was Laura and she was absolutely wonderful. As a plus size bride I had no idea what shapes were going to work. Laura was very knowledgeable and comfortable to work with. She was also patient with me as I requested additional shapes to try that she already knew wouldn’t be flattering but I needed to see for myself (she was always right). My dress will arrive in September and I will post an update about the alterations experience.