Les Schwab Tire Center

Last weekend I was doing my oil change and realized there was a nail in my tire. Just my luck. Talking with a couple of car buddies of mine, they recommended Les Schwab and Tiny’s tires stating that both places would patch the tire up for about $ 15.
Decided to go with Les Schwab. I’ve never had anything done or bought anything through them so I gave them a call before heading over. I asked the lady who answered if I needed an appointment, do they just take walk-​ins, are they busy, and if it would take long to patch my tire. She told me no appointment was needed, it’s a first come first serve basis, and that wait time would be 2.5−3 hours. That is a long wait however, since I was off, decided to just bring my car in and if anything, have someone pick me up.
Upon arriving, they did seem pretty busy. I had interacted with 3 male workers. One guy who took all of the needed information down and informed me there was no fee, another one who moved my car, and then the 3^rd one who did the patch work. All 3 guys were very nice and professional. Victor, I believe that’s what his name was, (owner of the evo) was great. Very personable seemed genuinely interested in the building of cars. I was in and out within 45minutes.
I would definitely recommend this shop. Fast service and great staff. Satisfied.

I love coming to Les Schwab. Not only are they ALWAYS courteous and helpful, they are the best looking group of men I have ever seen working in one place. Is that a hiring requirement? At any rate, way to go! I will keep coming back for all my tire and brake needs.

Went to have a flat fixed on warranted tires was told it would be 2 hours. Two and a half hours later they said it would be another hour or two. Have used les Schwab for years but might have to find somewhere else with more punctuality on there time schedule

The staff here are always professional and helpful. I’m a huge stickler about customer service, but they make always make the cut in that area! :)
The only reason I did not rate them a 5 star is because it takes forever to get any work done. I can see that they’re always working really hard, but they typically tell me about an hour and a half but it’s usually more like 3 to 4 hours (not exaggerating). But I continue to come here because the staff is awesome and seem pretty genuine with their recommendations.

I am super pleased, not only was the service exceptional, but the mechanic, Evan took my truck right then came back with the problem and got it fixed fast, needed brakes, caliphers, rotors front only and for an excellent price. PS: they have the best free popcorn in the bussiness!

Was headed to an appointment today, and my tire went flat. Of course I was in a panic because I was not going to make it. These folks not only fixed the tire, they gave me a ride to, and back from my appointment. You just cannot beat Les Schwab. My family won’t go anywhere else for service.

Hands down the best place to get tires and ect. The always have provided excellent customer service and quality work. The staff here is probably the nicest ones I have ever dealt with. It does get busy so arrive early. I would suggest getting a Les Schwab account for the unexpected emergency.

My wife and I have been coming here for over 10 years. Just replaced tires on my truck. Polite and professional techs, all of them. We appreciate our technician Joe who made the entire experience very easy and fun. Thanks dudes!

I went for tires, they were not cheap. Also ended up needing wheels since two of mine were pretty dented up and would not balance. All in all I spent 2 hours there and a lot more money than I wanted but it looks nice. I was tired of dealing with discount tire after last purchase there on previous vehicle. Overall I’m happy but I think I spent too much money but I will make more I guess. Important thing is tires are off my checklist and I don’t need to worry about them for awhile. Also I like that it’s by Fred Meyer so you can go walk around Freddy’s waiting for them to finish your ride.

I have been a customer with Les Schwab my entire adult life.
I work just as hard as anyone at any Schwab location.
I have in less than 2 years put on 12 new tires from two Schwab locations.
I have heard from friends and family that since Les Schwab died the stores and more importantly the customer service has gone down hill. I agree, especially at this Tacoma location next to Fred Meyer. I do not understand why this location is so unlike the Les Schwab experience we all remember, where you felt your business appreciated.
I went in today for a flat repair. I was told by Joe that it would be an hour to an hour fifteen minutes to be done. I went shopping and came back more than 45 minutes later and my car was not moved from where I parked it. I went in and told him I wanted my keys, which he gave with no interest or emotion lol. The Fife location has terrible customer service too BTW. I guess they are so big now thanks to Les Schwab that they just don’t give a shit about the customer anymore. I for one am finished with this business for life.
Les Schwab employees used to run, now its long time customers like myself that are sadly running with our hard earned money to a competitor.

Great service!
Got my tires replaced, asked to have a full alignment.
Went to shop at Fred Meyer conveniently next door.
I got a call saying they were done.
I went back, I’d only gotten a front alignment, because they tested the back tires first & they were well within normal alignment!
In short, they saved me money & were honest.
I’d have to give em 5 stars if I was out of there in under an hour!

I went into this les Schwab today to get a tire repaired that had a little nail in it and another tire mounted on the back. The guy said it would be $ 15.33 for the flat tire repair. Then he came in and told me the sensor was frozen and he would have to break it off to repair the tire. But before he said that about the sensor he told me that there is not a sensor on my year SUV that they didn’t start to put them on until 07′. So now after telling me this information, he said he would have to break it to repair the tire. When I asked him how much that would be he said I don’t know $ 50 or a $ 100. OK which one is it $ 50 or a $ 100. I then felt very un easy and asked him to Mount the other tire on the back and move the spare over to the drivers side. When he came back in he said that he couldnt t do that all my tires were separated and bad and he can’t take them off the vehicle. Again right in front of Me my front tire was off of my truck already and he was suppose to be doing the back ones. The tires on my truck are only a month old and I had gotten the nails in them driving in a construction zone. So after letting him know that they are newer tires he acknowledged they were new and still tried to tell me all 4 are separated. Finally I was mad and upset I went down the street to a tire shop I know and have dealt with before and they fixed the tire with the nail in it quickly. As I was told that couldn’t happen. Not only that they checked all of the rest of my tires and said they were perfect. Worst experience ever at this location as well as poor customer service, I would not recommend it. They seemed very shady.

Absolutely horrible service. I had purchased overpriced tires here for my cadillac at a whopping 2grand. We had some tough times and weren’t able to pay the monthly payments. They had 2 guys come out and try to take the tires off the cadillac. One of the guys jimmy started yapping at the mouth when I came out to see what they were doing. He had the audacity to say if you can’t make the payments you shouldn’t have bought them. I don’t care who you are or where you work but this was pretty fu#@$%^ ridiculous. If I went out there cussing him out that would have been a different story but no I calmly went out there to see what was going on. This is inappropriate behavior and I will never use a company that employs people like this. This happened a couple of years ago, but I got pissed off thinking about it and decided to write a review. I never have and never will return to this shop and I make sure I tell everyone I know too.

After two bad experiences I thought I would write a review on less Schwab. I took in my car to have bad valve replaced on my spare, they called me to pick it up, after getting home I checked spare and they did not fix it… they did nothing. I took it back explained the issue and the guy who worked on it called me a liar from their work garage area. This last time I was in there and someone asked to know what all they did to it and they went and got the guy who worked on it and he came in with a huge attitude telling that they told them already before they worked on it what they were going to do. Pretty rude place.

‘Had a wheel barrel tire that had lost its seal to the wheel and was completely flat. I called Les Schwab and talked to Tom, who told me to bring it down and he’d see if he could pump it up. I handed the wheel off to Tom, who remembered my call, and the tire was fixed in seconds. Tom refused to charge me anything for this awesome service. Very good people working here.
Les Schwab has a reputation for good customer service, value added prices and helpful staff. This branch is a shining example of that continued tradition.

Called and got a quote for swapping out tires. Got one. When we showed up were THEN told they wouldn’t do it because of the body lift on the vehicle. That question should have been asked before driving there. Went somewhere else and got great service for $ 40 cheaper and they had no problem doing the tire/​wheel exchange with a vehicle with a body lift. Sorry Schwab… just lost the rest of my business.

I’ve been going to this Les Schwab for years, they provide the best, friendliest customer service. They are efficient and do their best to please!

As usual les schwab gives efficient and friendly service, price is not the cheapest but i appreciate good service!