PC Techs & Parts

My custom build desktop was not booting up when I turned it on. Immediately I started to test the hardware on my PC. I started to test the video card, RAM, and hard drives but it was all working just fine. I didn’t have any another spare parts in this state to continue my test so I took it to PC Tech & Parts. I explained what was going on and asked them to check why my PC was not booting up.
26 Hours later they gave me a call and told me that they had ripped my whole PC apart and tested everything in the tower. All the hardware is good. The PC was not booting up because I had a corrupted BIOS. I was very shocked because I’m the only person that I know of that has ever corrupted a BIOS. Checked that Box on the «Bucket List». The Tech switched the BIOS and flashed the corrupted BIOS with a more updated version of the BIOS. As of now my PC is running just fine.
–Great Customer Service
–Very fast turn around rate
–Knowledgeable Techs
–Local Business
–Family Owned
I only have a few little things that I can complain about.
* This shop is little bit pricy. Don’t get me wrong, I would come back again to have my PC services by them. Just a little bit Pricy. In total I paid 139 with taxes and some change for their services.
*When the Tech put my computer back together, his/​her cable management skills was just a little off that day. Some of the cables were not tucked in as neatly or hidden very well as I had it.
Overall, this is a great PC shop/​PC repair shop. I truly recommend people taking their PC and laptops here for services. And I definitely recommend you come into this Shop if you are thinking about building a new high end gaming computer. I’m sure they will do it right and fast.

My computer has been shutting off randomly so I decided to get it fixed. It was fixed in less than 24hours! If you are looking for:
–Great customer service
–Speedy service
–Great price
–Support of a local business
–Knowledgeable staff
–Trustworthy staff
This is the computer repair shop you have been looking for!

Friendly service. Fast repair. Couldn’t ask for any better. Thanks for fixing my laptop.

Brought my PC in to get diagnosed, they called me back the same day and told me the problem. They gave me a date it would be done. The day of got a call everything was good to go. Not bad pricing. They’ve got a flat rate for labor. Also have a 3 day warranty.

Wend R, I believe that your service and quality PROBABLY are great. But was it REALLY worth the negative reviews and loss of future revenue from this customer for $ 25??? Wouldn’t it have been a WIN WIN to apologize and give him back his $ 25? I think ya all blew it there.

Amazing customer service and able to deal with any sort of issues or questions you may have. Awesome prices too.

There is no doubt about the commitment to service of PC Techs and Parts. These people always keep their promises, and they always — ALWAYS — provide excellent repair service at remarkably low prices. It’s a family business, but that’s not the whole story; it’s the quality of the individuals in this family that makes their business outstanding.

Won’t use again. When it comes to computer repair, simply repairing the computer isn’t enough, a million places do that.
Paid an extra $ 25 to rush service on a jack repair and took two weeks to complete. After Sony (or whoever) shipped out wrong part, I asked if it was possible to have rush fee waived as I had to wait longer due to parts error. I was given a flat out «that wasn’t our fault» and the manager refused to refund rush and didn’t offer any compensation. This lack of customer service or willingness to please the customer ensures I will never use this store again.

My comp. wouldn’t power up, so i did a search and this company was right on top… I am glad I went there. They are extremely honest and stick to the exact estimate given. For my computer they saved the files and put in a new hard drive. And as promised the bill was around $ 135!!! I was very impressed with their professionalism. I had my comp. back in 3 days!!! Thanks pc techs and parts for a great experience. As I said, I am glad I went. They will be seeing me again when the time arises!!!