Rainier Auto Group

I honestly don’t know why there are all positive reviews on this company! To explained why I feel this way I will give you bullet points then explain the whole story.
The short:
–sold me a car with major mechanical issues.
— tried to up sell me another car with more mechanical issues.
–lied and told me that any used car I buy will have issues.
–I had two cars check out from Rainer auto group and they both came back with major issues.
–Gave me a interest rate of 24% but when I went to a different loan company they offered me 8% interest.
The long:
In December of 2015 I was looking for my dream car, a subaru Baja. I found a 2003 Baja at Rainer auto group. I was excited. I test drove the truck and it drove very well. So I bought it right there, traded in my old car and put 3k down without taking it to some one to look at it first. My credit isn’t the best and I knew I was getting a horrible interest rate (24%) but I was confident that I could pay it off fast. (I know it’s dumb that I didn’t take it in first, it was the first car I financed on my own but I trusted mark). After a few days I started hearing a slight knocking noise so I took it to roopair, a subaru specialist. They checked out the car and told me that it was in horrible shape. They could tell by just looking at the under carriage. They advised me to try my best to get my money back because they said it was just a matter of time before the car broke down. They didn’t even charge me for looking at it because they felt bad. I took it to mark and explained what happened and he said he couldn’t do anything for me unless I wanted to return it and get a more expensive car. I was upset but I agreed. So they convinced me to look at a Mercedes. It’s not a car that I wanted but I was up a creek without a paddle. This time tho I asked to bring it in to get check out before I bought it and mark agreed. So I take it to the Machanic and he looks at it and tells me to not buy they car, he said that after doing a diagnostic that check engine lights will come on soon and it will cost at least 7k to fix most of the big issues. He also didn’t charge me to have it looked at because he noticed right away that it was in bad shape.
So I take it back to mark at Rainer auto group and tell him what the Machanic said and mark tells me that no matter what used car I buy there will be issues with it. I ask him if he was saying there would be this expensive of issues with most used cars I buy, and he says yes. I know that that’s bull-​ish so I tell him to just take the car, take my down payment and my trade in car and let me walk away from the loan. He said no and there’s nothing he can do to help me… So I go into panic mode. I think to myself I need to do something so I went to another loan company to see if I can get the interest rate lower and sell it before I owe too much money. The other loan place gave me a 8% interest. From 24% at Rainer auto group to 8% at another loan company… That seems a little sketchy. I ended up selling the car for 3k less than what my original loan was for and taking the hit. That’s why I am giving this horrible shady business 1 star.
There are so many reputable dealerships in that area. So do your self a service and look around!
Also I would like to add that the 92 Toyota paseo that I traded in was a two owner car but they advertised it as a 1 owner car. It’s not a big deal but it is a little bit of false advertising.

So your probably reading this review because you found a car that you like at Rainier Auto Group. Well, I found an add for an Audi at Rainier Auto and when I went to their website to get the address I noticed all the costumer ratings were five stars. Not one negative review. So when I went to look at the car I had high hopes after being disappointed at several other dealerships, that this would be the one and it was! The Audi Mark sold me was exactly what I was looking for and Mark was a pleasure to work with. If your looking for a nice used car check out this place, you won’t be disappointed!!! Thanks Mark… You the man! Anybody I know looking for a used car I’ll send them your way!

Shopping for a used car simply isn’t fun for me and my family. I called in on a Bmw and made an appt to see a higher mileage 3 series. I was a little skeptical at first because I’ve checked out many others and saw nothing but junk. When I got there a little before closing I was met by Mark. Very little pressure to buy and let me check out the car in and out. Checked for leaks, tires and brakes. Everything seemed good. I don’t buy cars same day so let mark know I’d go home and think about it, once again no pressure. The next morning I drove over to the lot and made the deal, mark got me a payment I can afford. I’m happy.

I can’t believe how effortless buying a car from Rainier Auto Group was! This is not your average dealership. Nate and Mark both went above and beyond to work with my husband and I, and we went home with our car the day after we came by. This couldn’t have come at a better time. I can’t thank them enough for their efforts, generosity, and genuine care for their customers. I love Rainier Auto Group!!!

. Thank you so much to Rainier Auto Group for making my buying experience easy and comfortable! These guys really know how to treat their customers! I will recommend them to anybody looking for quality vehicle’s at a good price.

If you are looking for a place to buy a car then you gotta try these guys! Super knowledgable people that know their stuff, especially financing. Had great personal experience with Mark the manager and was a pleasure to work with. I highly recommend buying a car from this dealership.
Love my Audi and will be driving it for a long time. Doesn’t have any problems what so ever. Go here, you won’t regret

Mark is a pleasure to work with and a professional in what he does. Sells quality cars for a good price. Financed my vehicle at a good rate. If you want someone who you can trust go to Rainier auto group! I am very happy with my car and happy with the service. 5 stars!!! Highly recommend.