Rj’s Auto Rebuild

I stopped by for a collision estimate after backing into our own vehicle in our driveway. I know, ugh! I dreaded the cost and more so dreaded the idea of an increase in our policy for the following year. So I played with the idea of paying out of pocket since I would in essence save money by avoiding the policy increase.
I checked a few places of course, just to get a ballpark idea of what I will potentially be paying for. One place quoted around $ 5−6K – yikes! The gentleman didn’t even lift my vehicle’s hood up to properly inspect internal damage! Next was another shop downtown. And while the shop owner was actually thorough in inspecting the damages, he failed to deliver two estimates as promised. Last stop, but certainly not the least every expectation is Reggie at RJ’s Auto Rebuild.
RJ’s is actually my neighborhood auto rebuild. Although the closure of the WA-​7 has been a pain, I am actually thankful for the detour. Because of it, I pass by there every day on my way home from work. In passing, I am able to judge their popularity by the amount of cars at the shop, several before & after work, and the time frame of their labor. I like what I see, so why not, right?
So I meet Reggie and I ask for an estimate. I was honest with the accident down to my plans of paying out of pocket and the reasons why. In return, I felt he was honest, too. I watched him investigate the damages, checked underneath the hood, even noticed the progressive damage to the drivers door, etc. I’m pretty happy he’s been more thorough than the other two shops. We discuss the parts (OEM vs. reconditioned vs aftermarket) and numbers inside, and I politely tell him I’d like to shop around some more and compare prices. He kindly encouraged that I did and off I went!
But here’s why I came back and here’s why I highly encourage you to see Reggie for all your auto rebuild needs:
Reggie from the git go was honest. Honesty is hard to find, especially in the automotive department. He was also easy to talk to, answered all my questions and was never at any point rude or pushy. Now, for the quality of his shops work – AMAZING. I am beyond pleased and my car literally looks brand new. He had even washed my car (and it was really, really dirty) – inside and out! How can you beat that final touch? Integrity at best!
The best bonus, he worked with me on the costs and kept his word and honored his estimate. Thanks again, Reggie!