Social Security Administration

Security was great! But the representative helping us said «I don’t have time! I don’t care! I can’t help you»
After working service, I know to be patient with everyone but you never tell your clients what she said to us. Terrible treatment. Curious as to why we still fund people with no customer service skills

I was reinstating my Medicare after leaving my job. I submitted the paper work to the
Tacoma Office-​per instructions from the office in Maryland. I received a phone call from the Tacoma office and the women told me that I did not qualify for SEP (special enrollment Period). Call Regional office in San Diego and was told that of course I qualify-​just take all my paperwork to Tacoma office. Show additional info from former employer and I will be good to go. Different person in Tacoma office comes up with same result after conversation with first lady.
My Insurance broker made some calls to people in the know and I was instructed to go to Puyallup or Kent Wa Office. I was in and out of the Puyallup office in a half an hour with the approval.
The Tacoma office did not read any of my paperwork and processed my claim incorrectly. Don’t go to Tacoma office on So 47^th St. I am sure that their are some good employees in the office, but I never met them.

This Tacoma office is a travesty. The rudest, worst treatment possible. You are literally treated like an inmate at a military prison. Far worse than any airport nightmare you can possibly imagine. Go to ANY other SSA office than this. Stay away from it like the plague. The three guards there that will hound you at the entrance will even lie and say that it’s the way all the offices are. This is the opposite of customer service.
Seriously, stay away from this location.