TPM Property Management Company

Drew was nice on the phone, once. He chose the appointment time for 1pm. He emailed me the night before after I paid the application fee online and sent all my personal info. Then at 1pm I am at the property: no Drew. I call the office: voicemail. I wait 10 minutes, I call again. Guy answers, no professional greeting. He says he has no idea Drew was to meet me, but he is nearby and will come in 5 minutes. 20 minutes later he shows up. NO APOLOGY.He tells me Drew told him he scheduled me at 2pm. He unlocks the door, and spends the entire time texting on his cell. he sat in one spot texting, didn’t make eye contact, didn’t introduce himself. He blamed me for the wrong time and I had to look at the entire property myself. He acted put put when I asked any questions. He was FLAT OUT RUDE to my child and myself. He then mentioned again it must’ve been my fault he had to come over there and advised me against turning in my application. I told him I would forward the email Drew sent with the appointment time Drew chose to him when I got home. he promptly said «NO.We are going to the office now and can pull it up.» I sat there more than 30 minutes in the freezing cold running my vehicle to stay warm while I waited for him to show up and insult and ignore me. Never heard back when I emailed them the proof of the appointment time. Doubt I will hear back on my app or get back my 35 bucks. I filed complaint for refund with BBB.