Tahoe Moon Properties

Cabin or House renters: You can’t do better than Tahoe Moon Properties. We’ve rented twice with Tahoe Moon and they are the best. Jill and her team are professional, experienced, and personable; folks you’ll feel very comfortable working with. They have a great selection of homes, condos, and cabins in all price ranges and they worked with us to find just the right one. Many thanks to Jill who found it for us. It was a beautiful three bedroom cabin home in Carnelian Bay (North Tahoe) that we fell in love with the minute we walked in. It was in a very quiet area with trees all around the neighborhood. We awoke to birds singing every morning and just taking a walk was delightful. We enjoyed much of what the area offered; great beaches on the lake, close to Tahoe City and Kings Beach; there was much to do, see and offered many fine restaurants and places to eat. But the best thing was coming home to the cabin. It was first class and spotlessly clean: It was beautifully prepared for our stay. We are planning on renting it again. Our cabin home made our one week stay in North Tahoe memorable and wonderful and we have Jill and her team at Tahoe Moon Properties to thank.

My family and I had planned on making a trip to the tahoe area for a while. At the last minute, the whole family was able to synchronize days together for a weekend trip. With many great properties already reserved, we were almost ready to move on to another rental agency. We found and fell in love with property called, Wildwood. It was quite affordable, considering the size and great amenities. When we spoke to a woman named Marlow, she informed us that Wildwood was already drawing interest and may be rented soon. I informed her that we loved it and had already committed to the idea of spending the weekend there, Marlow quickly sent me a contract to rent it out. She was very patient with the whole process. It was quite a fast process and we were booked and ready by that same afternoon.
The property was clean and beautifully maintained upon arrival. The cabin was beautifully furnished with everything but food. The hot tub, bathrooms and beds were very clean and sanitary. One weekend night, my family was locked out of our cabin. Management promptly sent someone and we were back inside before we knew it.
Definitely recommended when considering rental homes. They offer many properties of different sizes and features.

Until recently I owned a home in Squaw Valley. For the past 3 years, the management of this property has been handled by Jill and her Tahoe Moon staff. Their work has been outstanding. They do a great job of screening prospective renters to assure the property will not be abused. Also, they have cared for the home as if they owned it.
A few months ago we decided to sell the place. Jill worked closely with our real estate agent in the sale process. In fact, the eventual buyers were previous renters.
A huge thankful to Jill and Tahoe Moon. I strongly recommend them for your Tahoe area management requirements.

We have rented 2 vacation rentals from Tahoe Moon Properties, one in Costa Rica and one in Tahoe City. Both were fantastic. I have rented many vacation rentals in tahoe in the past and I was really impressed with the properties here. They are nicer, more luxurious, and even cheaper than other rentals. Our rental was actually the cleanest of all the Tahoe rentals we have had. Many of their rentals are dog friendly but I did not even see one piece of fur. This is coming from a clean freak anal person. Their beds and furniture are newer and there is a well stocked kitchen with spices, cooking oil, and bake ware. I will definitely check with Tahie Moon before renting in Tahoe. Jill is honest and fast to respond to emails and questions. This is coming from someone who has traveled worldwide and stays in 4 and 5 star hotels :)

I would not recommend renting from this company. When we arrived at our property there was no soap or toilet paper. There was no sound from the television. One of the burners on the stove does not work. One of the toilets did not flush on the last day. The mattresses were uncomfortable. In fact, our mattress sloped to the left.

Great group to rent from. They make the properties very welcoming, are responsive if there is a problem and make the whole process easy from beginning to end!

Shame on me for not checking Unilocal before I rented a condo from this company. I called the day before I was to check in because I can be a bit of a clean freak and was told that they would send someone to make sure the condo was spotless. When I got there my bed had no sheets. I called and they said that they must be in the washer. They sent someone out to fix things and found out the dishes were not done either. I was so preoccupied with wanting to go out with the kids that I didn’t even notice that the place wasn’t vacuumed, dusted and bathrooms cleaned. Never took a shower because I was so grossed out by the hair in the tub and the crusty wash cloth. Lucky that we only stayed two nights. Very unhappy.
Tahoe Moon replied. What they don’t understand is that, not four days before but the day before, I was promised that someone would go to the condo and make sure it was spotless. That never happend. I was told that it was my fault because I didn’t complain to them for a third time that I wanted it to be clean. I chose not to make the third call because I didn’t want to ruin my kids trip. I was offered $ 50 back on the deal after I was told it was my fault the place wasn’t clean. ARE YOU KIDDING ME??? If the owners screwed up this deal then they should forego their profits! The fact that this place was run down has nothing to do with the fact that is was filthy. Crusty wash cloths and hair on the shower floor is unacceptable!!!

Dina was the best — we needed a babysitter referral and she agreed to go out of her way to a help find a phone number. On the contract they offer vet offices and dog sitter numbers. Great! And have pet friendly cabins.
The availability of live voice to pick the phone up is HUGE and it seems that many Tahoe places do not have this. Simple recommendation is to hire someone or to have someone available by cell phone or in another state like a 3^rd party. C’mon Tahoe!
Anyways– thanks in advance Tahoe Moon– my new favorite realty.
More praises I hope to come for you guys from us.

Loved my rental house! Service was great, rental was even better than expected and best of all, my dog was allowed to come. No issues with the property managers, all went as told and expected. House was a great house, instructions were perfect, made for a wonderful ski vacation.

We rented the Sunnyside Cottage and had a wonderful time over the 4^th of July weekend. This is the perfect place to stay to bike everywhere! We didn’t even use our car the whole weekend! Nikki, Jill and Molly were all so helpful and the cottage itself was fabulous. We enjoyed chatting with Eric who was staying in the back cottage and meeting his dog and very distinctive cat! We had one small problem and we called and got immediate help. The rental went very smoothly.
Thank you all. We hope to come back! Michael and Kim

This is the most unprofessional company I’ve ever dealt with. They do not answer their «after hours emergency phone» which does not even have a greeting. I guess they are too busy skiing themselves. We have had better rental experiences dealing directly with owners.

My wife and I have had the pleasure of working with Jill and Nicki for many years, The cabin we have rented was always in good shape and very comfortable. They are always responsive and give wonderful service.

I rented a house for the week of Thanksgiving this year at North Lake Tahoe. I paid $ 2300 for the week PLUS a $ 500 deposit. When I arrived the bath rugs were dirty, there was no soap in the tubs, the lamps had burned out bulbs, the TV remotes had dead batteries and the hot tub I was promised and the one and only reason I wanted the house was in disrepair. I called Tahoe Moon immediately and they told me it was working, but when I told them it was COLD they said a guy would come the next day, Sunday. I was out all day and upon my return from a hike wanted to take a hot tub, alas it was even colder. I called again. I was assured it would be taken care of on Monday. I was out all day Monday upon my return hot tub was colder yet. I called again and was told that the repair man had been away for the week-​end and that he had to drive 1.5 hours to find the replacement part which he would do on Tuesday. I said hey, I was promised a hot tub what kind of discount will you be offering me, Nikki offered $ 100. It is now Tuesday and I await repairs… Oh, and did I tell you the place was double booked so when I arrived another couple and their kid and two dogs also showed up, that took two hours to sort with no help whatsoever from Tahoe Moon, we had to deal directly with the owner of the home. In all fairness the double booking may not have been TMP’s mistake but they certainly did not care how it was resolved and it became MY problem. For the price I would steer clear of this outfit.