Tahoe Sands Resort

We are owners and haven’t been able to reserve our timeshare after repeated voicemails and emails over a 4 month period. Not sure what we are going to do but it is incredibly frustrating that we can’t reach a single person or get a response from voicemails and emails.
The owner newsletter encourages owners to write Unilocal reviews, so here you go Tahoe Sands! If this is how you treat your timeshare owners, how are you going to treat customers?

Do not stay here! I wish I had read all of the negative reviews prior to ever booking. We got a free hotel voucher from a marketing company for two nights at this Time Share and everything would be free as long as we went to a 90 minute sales presentation. We checked in and checked back out immediately! The rooms were incredibly outdated, filthy, and had bugs. The «one bedroom suite» was a couch and a bed that pulled down from the wall. We wouldn’t even stay for free!!! We were in a bind because it was a Saturday night during a snow storm, but even that didn’t make us want to stay at this place. Not to mention, the staff wasn’t very professional or friendly. The place has been open for a very long time, and it doesn’t look like they’ve ever renovated. Please listen to all of the negative reviews, they’re spot on — save your money!

Services desk was very nice and helpful, it’s a good price for location and cleanliness, the view is beautiful and we love that it’s next to the lake. We will definitely come back on summer time!

I enjoyed my stay here… it is magical with snow. Even though the whole property isn’t dog friendly, I applaud the fact there are a few units that are — and have dog waste stations and an exercise spot for them.
I’m giving five stars because the staff was very friendly, the unit was clean and with a full kitchen, and it is a very family friendly environment. Want to also mention that the bed was VERY comfortable — second most comfortable bed (1^st is Portola hotel in Monterey ;-) that I’ve slept in away from home.
Any place has its negatives but the positives override them here!
This will be a place I hope to visit again soon.

These cabins/​condos are in a great location and the view is amazing! We have been here for two days and have only had ICE cold showers. They went to go check it out and said we were good to go. We paid a ton of money to have a good time with our family and friends and the only way we can shower is by boiling water and taking a «bird bath»

First of all, this property is listed as «pet friendly» across multiple third-​party websites. However, they have a loose definition of pet friendly. They have only 3 units in the entire property that allow pets and if they are all booked when you show up, they will want to charge a $ 200 deep-​cleaning fee. If you do book through a third-​party site, you should call ahead to make sure your room is actually pet friendly.
Now, onto the room itself. It was a studio on the second floor, complete with a very small, but functional kitchenette. There was a couch, a small tv, a coffee table and the infamous Murphy bed that has appeared in multiple reviews. The bed looks to be a full-​size mattress and the pillows were super lumpy. The shower was definitely tiny, and true to previous reviews, the shower head was placed very low — about chest level on me, and I’m 5’4″. Husband and I got a good laugh about that. Finally, we were here in the winter and the room never really got warm. I had my jacket on the entire time.
However, we really were only in the room for about 2 hours. Upon finding out about the $ 200 deep cleaning fee, we got on the phone with our third-​party website and negotiated a move to a similarly priced hotel that was truly pet friendly (and had a real bed and a real shower). Two stars only because the unit itself was clean (even if it smelled weird and was OLD).

If I could give zero starts I would. Old old rooms, Murphy beds, shower wouldn’t accommodate the average size American. The shower head is set at about 5’5 height. Kitchen was put in during the 50’s. You can hear every neighbor’s conversation. Looks like a 70’s porn star set. Kevin was great, the ladies in the office, especially the manager and the girl with the lip piercing need to be replaced. Save your money. Go somewhere else.

My family loves our visits to TSR. It has everything we need for a great vacation. We can hang on the beach to play and swim all day and be just a quick walk back to our room or cabin for lunch or drinks. There’s a heated pool if you can’t handle the cold lake and of course a spa and a sauna. We love to join for the daily ice cream social and popcorn and lemonade. Its also a great hub for all the fun day trips and sports Tahoe offers. We usually bring our food or hit the Safeway around the corner. They have each kitchen fully stocked so all you need is the food and drinks. The staff is super helpful as well so if you need something, just ask. We love it there, hope you will too.

Our family has been owners for nearly 30 years and the new management is horrible with customer service. There are some of staff from before that still care about the owners and guests, but it’s obvious management doesn’t. Didn’t have hot water for days and more worried about making things right for themselves rather than the guests. Older units have so much dry rot and hazardous electrical wiring, I’m surprised code enforcement hasn’t shut those down. All of which would be fine if the management made everyone feel welcome.

Beautiful property. Wasn’t treated kindly by staff, multiple times and in multiple ways. May stay again in the future, may not… Most likely not. Customer service is key to getting people back in your doors, not a great view.
Pretty disheartening and sad for me.

The resort is not new but it is a great place to bring the family. The resort does have fantastic views of Lake Tahoe and there is always something to do with the Tahoe Regional Park down the street. The resort now offers 3 units on the mountain side of the facility that are pet friendly which is a nice addition making my stay more comfortable. They are updating the property as fast as time allows things are moving forward. The Internet and Wi-​Fi were updated and are working fantastic and there are more cable channels then ever. The hot tub is brand new and works great. The room is clean as I did the Hotel impossible inspection and everything passed and was clean. 2 thumbs up for housekeeping. Everyone is friendly and it is like seeing family when we come to stay.

Owner for my entire life, stayed in unit 507 on the mountain side for owners work weekend. A nice 1 bedroom unit with nice new wood flooring that makes the unit feel upgraded. The bed was very comfortable and the unit was clean. There was no hot water in the morning but was fixed very promptly. The wifi system is all new as well and it worked all weekend without a problem, a much needed upgrade from the previous broken system.
Everyone worked hard this weekend to beautify and clean up the resort for the summer season. A big thank you to the management company for providing an awesome breakfast, lunch, and dinner for all the owners who helped out this weekend!

My family owns a time-​share here and it is one of our favorite places on the whole earth! The week we spend at the Sands is always the best week of the year. It is absolutely one of the most scenic, serene places on the whole lake, and there is no experience in all of Tahoe like taking a canoe out into the bay for some early morning exercise, or walking along the absolutely pristine beach at sunset. Speaking of the beach, it’s one of the very top sand beaches in all of North Lake, not to mention one of the longest and cleanest. The resort brings in a sand-​sifting machine every year to clean out all the rocks, sticks, and driftwood, and it shows! I can’t say enough good things about Tahoe Sands. Some of my family’s very best memories from the last decade are here.
Regarding previous bad or mediocre reviews: It’s true that Tahoe Sands did go through a period of less-​than-​stellar up-​keep a few years back, due to a completely frivolous and malevolent ADA lawsuit from a certain notorious Sacramemto ADA attorney (Anyone who lives in the Sacramento area knows how hate-​filled this man is, and how he’s made a fortune ruining businesses for extremely minor ADA non-​compliances). Several years worth of up-​keep funds went to defending the resort against this man. However, the last couple years Tahoe Sands has spent lots of money getting back to where they need to be, and it looks and feels top-​notch again! There’s a beautiful new sand volleyball court (apart from the beach, up by the cabins), a new jaccuzi, newly tiled walkways, and lots of other improvements. Sub 4-​star reviews from 2 years ago or more, while perhaps fair at the time, DO NOT reflect the current state of Tahoe Sands, so please don’t let them turn you off to this incredible gem of a resort!

This place was pretty decent. We booked a studio which was smaller than we expected, but it was cute. Don’t expect luxury, but you can expect a great view and a fully equipped kitchen. And if you book with them again, you get a discount. We had a billing issue and they took care of it very professionally and we will most likely stay here again

I have been coming here for more than 10 years now, while I have not tried any other resorts at North Shore, honestly, I am very happy with Tahoe Sands, so no need to look further. One of the reasons I love this place is it’s location, and one of the best beaches on all of Lake Tahoe. I love the quiet serenity (all seasons except summer). I love the beauty, the lake and the gorgeous mountains ringing the lake. The large open space in the middle of the resort provide an unobstructed view of the lake and mountains, while also providing loads of entertainment options, such as a basket ball hoop, sand volley ball, bocce ball court, a dining area with gas barbeques, or just a great place (on the beach, or on the lawn) to relax and enjoy. There is a pool, spa and sauna available too.
The staff is friendly, and eager to please. There are movies to borrow for free, and things going on in the lobby. I look forward to getting out and about too. I guess you could call me a foodie, so, there are some great restaurants nearby, and lots of fun things to do.
I live in the Sacramento area, so I’m only about 1 ½ hours away, The price is good, so I come here as often as I can get away.

We stayed in cabin 311… awesome band and awesome cabin! How can you not give it 5 stars waking up to the amazing unobstructed view of the lake every morning?! You can literally step off the porch and onto the sand! Yes the cabin is in need of an update… the bathroom is tiny, the couch cushions are lopsided and the floors squeak as you walk, but we didn’t mind! Maybe that’s how a cabin in Lake Tahoe is supposed to be? It’s perfect for a party of two adults! I think squeezing anymore into that cabin could be a little tight… unless they were small children maybe? We didn’t do any cooking in the kitchen but it was nice to have that option available. The bed was extremely comfortable and I fell in love with the carpet. It’s also nice to have two TVs when you and the husband don’t agree on what to watch! Did I mention the incredible view?!

Back again for my fall visit… It always feels like I’ve come home… Tahoe sands was our answer to buying a second home here in Tahoe… Not only do we have this «home“we also have the fabulous Tahoe sands family. At the recent association board meeting it was exciting to hear about new property development plans as well as actually seeing improvements around the property. I think while there is work to be done, this place truly has diamond potential. The best place and way to «own «on the lake!

Husband and I stayed here 3 years ago for our honeymoon in a cabin and thought it was very cozy. Fireplace and all. Now we are back and got a room upstairs in a different section. It was definitely an old place, but not ratty or moldy. It’s clean and comfortable.
Though, the bathroom was the only downfall. All drawers were broken, toilet seat needs an upgrade, the shower door was broken so it wouldn’t close and the shower head was placed SUPER low to where I had to squat to even wash my hair (and I’m only 5’3″).
Other than that, this old place was nice. Quiet, helpful staff and beautiful view! Step out onto the balcony and you can see the beautiful lake. Even stroll onto the beach right there.

C’mon Tahoe Sands — mattresses don’t HAVE to be über-​expensive, just check out
. And saying a room sleeps 4 when the mattresses are too crappy to allow sleep is false advertising!
With regret I need to downgrade my review from 4 stars to 2. Beware of the upstairs «studio» rooms in particular and all the pull-​out couches (that we have seen). Though they say they can sleep 4, none of us slept.
There was the crappiest pull-​out couch that our third person ended up putting back to a couch to sleep on — it was that bad as a bed. THERE WAS ALSO NO REAL BED in the studio. The Murphy bed was equally awful. So bad we couldn’t sleep.
When told, they did not try to do anything to make up for the fact that our experience was horrible. Instead they gouged us on our upgrade to a regular room the next night (we really couldn’t take another sleepless night) and charged us more than DOUBLE the online price difference for the upgrade.
It’s really too bad. It’s a tad pricy for just two of us and clearly there is no effort to really make this a sleep-​able place for more than 2/​room. I’d go again in a pinch but will likely take up the search again for a place that is decent towards us.
Previous Review:
While the place does have a dated look, I have to say I can’t agree with the negative reviews. I have always found it to be clean and neat and the management friendly. No weird smells/​mold etc.
If you have to have a posh-​looking resort, fair enough, but not everyone needs «brand new».
I think it’s good value for money and definitely worthy of 4 – 5 stars within the moderately priced hotel category. More than lowest motel prices, but this place was only $ 30 more a night than a horrible place down the road and offers SO MUCH MORE. Real actual thick covers (not your nasty never-​washed-​floral spreads) and comfy pillows, heat that works, a kitchenette and living roon, a hottub and pool.
I was just happy to find a place that focused on the things that matter to me: it’s hard to find a hotel that uses real covers for this price and I LOVE that I can turn down the very drying heat and still be snug at night. Bathroom: plain and basic but always perfectly clean. Room in the living room for a second couple if we have friends join us = awesome!

Tahoe Sands has so much potential. They layout of our room was great, murphy bed, sofa, TV, kitchenette but this hotel is way over due for a renovation. The carpet looks like it needs a good shampooing, some of the floor tiles in the kitchenette were chipped, missing baseboard near the TV. I don’t think the shower was cleaned because there were hairs on the walls of the shower from the previous guest, gross! The stereo with a cassette player was proof that this hotel is in dire need of an update. The women who checked us is was very sweet, no complaints on customer service. My husband and I are season pass holders and frequent North Star but we won’t be staying here again.