ADT Security Services, Inc.

They send unaccompanied children into «No Soliciting» apartment complexes to stuff pamphlets in people’s doors, I guess so no one will chew them out for violating the law. Ironic that a company that sells safety and security would risk child abduction/​molestation just to sell security systems that nobody wants to buy. Also, apartment tenants aren’t allowed to install security systems in their rentals anyway, so it’s a waste of their time.
I live in a pretty rough neighborhood, and there have been numerous assaults and a murder here in the last year. ADT seems like a desperate company represented by pathetic sales agents.

Awful experience. Had to meet installers 3 times to get service corrected on new system install. Then they overcharged me by nearly double. Still do not have a refund after several months. I do not recommend at all.

Absolutely Horrible. Have had the service a little over a year and keep having to change the batteries. After the 3^rd time of us changing them, the batteries are $ 5.00 at WalMart, adt charges a $ 25.00 service call to change it and they charge $ 10.00 for the battery. If you don’t have the battery and it takes a few days to go get it, well get ready for those 2:00 AM calls from adt informing you that your battery is dead. Yes, you heard me right at 2:00 am. I called and complained, but they said that is when they do the automated call. Not it is 2 mths later and I was woken by ADT at 2:00 AM letting me know my battery is low, but this time it is the backup battery that costs $ 40.00. I have talked to 4 people at ADT today and gotten 4 different answers. They do not have a corporate office here so it is all contract workers, but they still don’t care. The one time they did come out cause I had changed the battery in the same sensor 3 times within 2 months they said 14 of the 17 sensors were installed incorrectly which meant another day off work for another appointment to reinstall. I asked if they would change the batteries in those sensors since that obviously drained the batteries and they said they would have to charge me $ 5.00. I had to keep replacing the batteries at $ 5.00 each to stop the 2:00 AM automated calls so I could get some sleep. No one at ADT that I have spoken to in the last 9 mths has told me the automated call could be turned off until today. Why didn’t they tell me that on any of the conversations I have had with them over the calls? The worst company in the world. They get NEGATIVE stars from me, wish I had of never signed up with them.