Mac and More Systems

There are very few places that not only sell intelligently designed chargers for all things Apple, but also have a thirty day warranty. The staff were beyond helpful and gave quite a bit of invaluable advice. I cannot thank the owners, Laura and Greg, enough. It’s a small family owned business with a heart of gold:)
Ps my charger has lasted 90 days and is far superior to any chargers purchased before.

They needed me to help them enter information into the computer when I was first checked in which does not give me great confidence in their ability to work with computers. They replaced the screen on my phone fairly quickly, which was good, however a few weeks later the glass started to peal up from the body of the phone and a large crack broke the screen despite having a life proof case on it. When I went back to get a refund they said they couldn’t do anything about it because there was nothing wrong with the internal working of the phone. They didn’t offer to replace the screen. I would never return here. Their craftsmanship is unacceptable and it cost $ 200 for it to simply break less than a month later. DO NOT COME HERE.
Took my phone to be fixed at an Apple Store and it cost $ 108, which is half of what I paid before. They told me that the glass I had on it was not the proper glass which was why it broke after I had it replaced. They said not to trust third party vendors like this one.

I came down on a Saturday morning from Thomasville and was quickly greeted by Greg. He was very polite and I explained to him what I was experiencing with my MacBook Pro. He was able to solve my battery problems, something the Apple store could not do! I am having Greg install additional memory this weekend on my IMac and MacBook Pro. I will update this review at a later date.

The power button on my wife’s iMac wasn’t working properly which led to difficulties turning the machine on and unexpected powering down. We took it to a computer repair store in our town and waited 3 days for them to tell us they couldn’t fix it. We sought out suggestions from friends that led us to Mac Solutions. Within a few hours of dropping it off they called with what we thought was a reasonable quote to fix it. I had brought up adding RAM to the computer and the cost of that was much less than expected.
The repairs were done and the computer was running much better than before quicker than we expected. When my wife realized she left her mouse at the store after driving an hour to our hometown I called them and they overnighted it to us.
Great service, fair prices and quality work are hard to find separately, much less all together. We will be back soon to have her iPhone screen replaced. Thanks guys!

The people working here are very unprofessional.
I recently bought a charger for my macbook air. It malfunctioned, I called AppleCare, and they told me that Mac Business Systems was the only business in Tallahassee where I could take my broken charger (still under warranty) to be exchanged with Apple.
When I went there to have the faulty charger diagnosed, they had not updated their software… and so I got to go back. Today, after calling first and making sure that their software was right, they were finally able to take in my faulty charger. I tried to give them my receipt from the purchase of my charger, but they said that they did not need it. Now, they have emailed me saying that they need my receipt.
I wish that they would just get it together. The series of interactions I have had with this business have been an enormous waste of time.
One of the employees is polite; the rest are socially inept, rude, and truly unqualified to represent the Apple brand.

I was working in Albany GA on a project when all of a sudden my MBP Retina display went black. The Laptop wouldn’t boot or post. I called Apple and they recommended Mac Business Systems. I called and they completely understood my level of urgency. I drove over to the Albany store arrived around 3PM in the afternoon. I was working at a client and had a report on the un accessible laptop that was created over the past two weeks. Spence was great. He was able to get the laptop back up so I could get the files needed for my report onto a flash drive and be able to present to my customer. Not only that he was able to allow me the time to get the necessary files but he was able to order and replace the parts in less than 24 hours. I had a call around 1PM that it was ready for pick up. I was blown away. Amazing response and turn around time.
Can’t thank you enough! Great Job.
Thanks!

Very professional, friendly and efficient. Dallas repaired my IMac and helped me work with Apple on some repair issues.

Awesome people. I came in looking for the Lion OS on a thumb drive. I needed it to upgrade since I can’t get fast broadband where I live. They advised they can’t sell Mac software since it has all moved to the App Store, but they offered the use of their extremely fast internet connection. I purchased Lion online and 40 minutes later it was downloaded over their super fast connection. Now I can make my own install on a thumb drive for my other Macs at home. Laura and her team are awesome!

These guys are lifesavers! Seriously! My computer’s hard drive crashed on my this past Saturday and I spent alllll day on the phone with AppleCare to no avail, nothing I did was helping the situation so when Monday finally rolled around I brought my MacBook to the ONLY authorized place to fix it in Tallahassee. They called me a few hours after I brought it in letting me know the only thing they could do for my computer was replacing the hard drive, which I was fine with, everything had been deleted when I tried to reinstall the hard drive. Early today I got a call saying that my computer was ready picked up! Not even 24 hours later. I picked it up in perfect condition and its running great now. If I sent my computer to Apple it would have taken a week and a half to get it back, or I could drive 4 hours to the nearest Mac store. which was not an option.
Very happy with these guys, super quick service, really nice guys. I definitely trusted my computer with them. Highly recommended!