You may wonder why I gave Zaxby’s a 5, considering that I waited 30 minutes for my food. Allow me to explain… They were busy. I can understand that. Problem was they asked me to drive up from the window and they would bring my order out to me, but they didn’t. After 20 minutes, I went inside and they had forgot all about me. I remained calm and said well you already have my money can you get my order together. Someone with sense got the Manager to come speak to me while I waited. This guy was great! Offered me 2 free Large Wings and Things(That was what I had ordered) on my next visit, offered a soft drink while I waited and stayed there to serve me personally. As far as I’m concerned, he went out of his way to make amends. After many apologies and I told him that anyone or any place can make a mistake, it’s what you do after that matters. BTW, we eat at Zaxby’s often and really like the food. This one bad experience will not change our taste buds.
Araceli S.
Rating des Ortes: 5 Austin, TX
I love how friendly they are, they smile and they are very helpful. It’s my first time here but they don’t give you the face when you are thinking of what to order. The fries are amazing, the chicken salad sandwich was good. We also tried the hot wings tongue torch, it’s good as it is. I wish they fry the chicken a tad longer so it has crunch. Overall awesome experience!
Nick S.
Rating des Ortes: 4 Brookhaven, MS
Obviously the food was good. If you’ve been to one Zaxby’s, you’ve been to all of them. Our cashier was very friendly and helpful. Prices are very reasonable. The only problem that I had was that the microphone they used to call out ready orders was way too loud. It was piercing! My kid is partially deaf and he was pulling his hear aids off to avoid it. Other than that it was a great pit stop on our way to Disney.
Alex D.
Rating des Ortes: 5 Kennesaw, GA
Just like all the other Zaxbys I have been to. Nothing out of the ordinary to report. I got my food extremely fast at the drive thru. Food was very hot and the staff was very friendly. I have yet to be inside of the store so this review really is only for anyone who is using the drive-thru
Maria V.
Rating des Ortes: 1 Beverly Hills, FL
Chicken tenders were extremely salty, French fries droopy and cold and Texas toast hard. The only edible item was the coleslaw. Sad empty place should have never gotten off the highway from road trip to eat this crap! McDonalds is a better choice.
Lindsay B.
Rating des Ortes: 1 Austin, TX
This place was gross. Having heard about Zaxby’s before we decided to try them while traveling through Florida. We both got the chicken tender meal. Nasty chicken strips, disgusting sauce, decent fries, and bland toast. The fried pickles we got were decent, too. The girl who took our order was just there. She certainly didn’t extend any courtesy. We like to try local places when we are traveling. Sometimes it doesn’t pay off. This was one of those times. Our dog liked the chicken though.
Patti O.
Rating des Ortes: 2 St. Petersburg, FL
Onion rings thin and overcooked. Chicken club sloppily made; observe the tomato slice photo. Will not be back to any Zaxbys.
Sergio H.
Rating des Ortes: 2 Los Angeles, CA
Not only did we find a roach on the plate but Ashanti the cash register chick was being a bitch. If you don’t believe me, go try to order with Ashanti.
Jeremy L.
Rating des Ortes: 5 Tallahassee, FL
Chicken was great. Toast was awesome. My wife got the crispy chicken salad and loved it. It was a lot of food and unlike some fast food salads, the ingredients were fresh and the lettuce was not brown or wilted.
Adam G.
Rating des Ortes: 3 Boston, MA
I’m a huge fan of regional fast food chains and at first glance of this unfamiliar restaurant I quickly swerved the car towards the next U-turn. There were not that many options but I had to go with the 5-piece chicken tenders and a medium Coke. To my surprise my 5-piece turned into a bonus 6-piece meal. my lucky day, right? You betcha! And if it couldn’t get any better, it did… my medium Coke would have passed for an extra large up North. I drove off in bliss, while eating perfectly crispy chicken strips dunked in the equally delightful Zak’s Sauce.
Alex T.
Rating des Ortes: 5 Tallahassee, FL
I am SOHAPPY that they are building a Zaxby’s right next to my house. It will be on Mahan Dr. & Capital Circle NE, next to Walgreens. Thank you Zaxby’s. I LOVEYOU! My favorite meal there is the«Chicken Finger Family Plate!» I am so happy, and greatful, and it’s small things like these that make my life more joyful. I secretly had wished and prayed for a Zaxby’s to be closer to my house, because it is a long drive to go to the Zaxby’s on Appalachee Pkwy, but now I can just drive for 3 min, and get my food. Yesss! I am very happy. Thank you for building it so close to me. I know it was pure luck or some kind of miracle :)