Dick’s Sporting Goods

My boyfriend and I purchased two kayaks with the help of one of their associates, Tyler. All of our questions were answered and we had wonderful customer service overall.

My son was begging me for an adidas jogger set but not sweat material. We found the pants for $ 45 but unfortunately no jacket to match. We were able to find the jacket else where. He was excited.

I ordered an item and the wrong size was sent. Yes, it would’ve been nice if the packager was paying attention and sent the right one out, but mistakes happen. After emailing customer support I got a prompt reply back the same day and since the item was still in stock, an exchange was arranged with no hassle at all. I now have the correct item and will continue shopping on Dick’s site if their customer service continues to be this responsive to fixing mistakes.

Went in to just browse around with my boyfriend. Most of the employees were just standing around and not helping customers. 2 guys were just standing next to each other looking at something on their cell phone. My boyfriend had a question about something and had to interrupt them to get help. Bad customer service.

First and foremost, I have to commend Dick’s on supporting the local community by carrying a LOT of University of South Florida clothing. Most of the other sporting goods stores in the area seem to forget that the tenth largest university in the country just happens to be a few miles away. Hell, at Sports Authority they tend to have a ten to one ratio of FSU and UF to USF, if they have anything at all.
That being said, I needed some golf clothing for an upcoming trip to the Masters. I went to my neighborhood Golf Locker store on Dale Mabry first. It’s a huge store devoted solely to golf. The selection was wonderful, but the sticker shock of the prices for golf clothing had me leave with just a hat. I went to Dicks, and while the clothing was still expensive, it was probably 30% less than the dedicated golf store, while still having a pretty extensive selection.
I ventured out of the golf department and found they have a large selection of gear for most sports, even surprising ones like kayaking and paddle boarding, which you would not expect to find in a store at a mall. The layout is two levels with a lot of square footage.
Two minor complaints. 1) The staff often forget to take the alarm tags off items, so be prepared to have everyone stop and stare at you when you try to walk out and the buzzer identifies you as a shop lifter. 2) They REALLY want to collect and sell information about you, so if you’re checking out using a non-​cash method of payment, it can be an uphill battle getting past the barrage of questions about name, address, email address, do you want to sign up for our credit card, are you a member of our points program, can I sign you up for it, can we send you email newsletter, blah blah blah. You almost have to get nasty to just get them to let you swipe your card and leave without providing any of that.
Dick’s is attached to Westshore Mall, which was a premier property years ago, but is definitely International Plaza’s younger step brother these days. They have lost most of the fancy stores so Dicks is typically the only store I visit.

If your looking for anything out doors related this is the place to go to. They have everything your looking for from casual sports wear to rifles and shot guns. They have ammo but some types are limited and hard to find. But seriously they have everything you can think of and the staff is very knowledgeable. They even have a section that they will spoil your reel with what ever you like.

We went into Dick’s looking for a bat for our grandson and was greeting by a female employee that definitely new her stuff about baseball bat, I was very impressed and talked with her for quite a bit of time about how different bats would help or hinder my grandson.
My wife went looking for cleats and couldn’t find any men’s cleats for baseball, only kids cleats and tons of cleats for soccer and football. I understand it’s no longer baseball season for most, but the high schools are already practicing and still need the correct type of shoes to wear.
My one big complaint about this store is the pricing, it’s very expensive and almost makes me go to somewhere like play it again sports or walmart, just to save money. Too bad, they have a great selection on most things, just can’t always afford to pay the extremely high prices that they want for things.

Dick’s Sporting Goods is a huge sporting goods store at Westshore Plaza. Despite the massive square footage of this store the selection of fitness gear and sporting equipment can be hit or miss if you are looking for a specific item. Lack of organization and availability are also issues in this store.
My sister and I specifically came here for yoga pants and hiking attire for our upcoming trip to Ireland. It took us forever to find the Lucy brand yoga pants displayed on the mannequin because the pants were distributed on three different racks in three separate areas. When we finally found the specific pants we were looking for we couldn’t find my sister’s size. Chances are if your size is not displayed then the store is sold out. When we asked an employee if there were any Lucy slim fit yoga pants in the her size stored in inventory the employee offered to take the pants off the mannequin for us.
Florida doesn’t receive much jacket weather, but the selection of jackets displayed upstairs was really disappointing. The Columbia, Patagonian, and North Face Jackets on the racks were all similar in style. I was hoping to find a more fitted style, but the jackets I saw online were not available at this store location.
I managed to not walk out completely empty-​handed on this visit. I found some hiking socks that I had just purchased in another sporting goods store for several dollars cheaper. If you can find what you are looking for it’s good to know that the everyday prices at DIck’s Sporting Goods are not ridiculously marked up.

The long wait for this store open in Westshore was well worth it.
I’ve already forgotten that I used to look for deals on golf gear at the Sports Authority across the street.
This particular Dick’s Sporting Goods has an enormous space devoted to golf and clearly separates Under Armour from Nike, Puma from Adidas, etc.
Honestly, it seems like many popular sports have plenty of space in this two level monster of a sporting goods store.
Also, due to mall rules, any sidewalk or tent sales are set up inside the store which allows you to stay out of the heat when shopping for bargain merchandise.
If you have any questions or trouble finding something, ask for a manager named Rich. Seems like he is always there and very willing to assist customers in any way possible.

By far the most ridiculous Dicks that I have ever been in. I walked by 8 – 9 employees who were to involved and enjoying themselves in the mirror to offer to help me. Obviously where former athletes come once they have lost their edge, how about hiring some «customer service» oriented employees. It’s too bad, the store itself is great, everything you could ask for including a Reebok Crossfit section. Oh well, every store can’t be a rock star, and this one certainly isn’t. Don’t recommend it, unless of course your looking for a mirror…

They have a great selection of workout gear for everything that you might need, especially for runners or cross fit enthusiasts. Large Nike collection. Dicks has everything to keep you looking sharp if you plan on sweating!
This store is very clean, laid out with a shopper in mind, wide bright isles & colorful displays. I’ve been in several times since it opened. Every time I go to this store its hit or miss. either its a lot of staff members milling about talking or absolutly nobody around at all. Today I wandered the fishing area for ten minutes before finding what I was looking for. Not a salesperson in sight.
Overall its an impressive higher end retailer for sporting goods.