Dimples Deluxe Cleaners II

Dimples is incredibly overpriced and does not have transparent pricing. On my first and last visit to Dimples I brought in 5 work dresses for cleaning. These dresses did not have a special fabric or detail that would cause them to require special care. When I picked up the dresses the bill was $ 55. Why would it cost over $ 10/​dress to dry clean? I have never been to a cleaners with this ridiculous pricing. They do not provide itemized receipts so I have no idea how they got to this number. I did try to call to ask about pricing but have not been able to get anyone on the phone, though I called during normal business hours.
Update: I finally got through to someone regarding pricing. Basic dresses cost $ 10.22/dress. One of my dresses had a belt. They charged an extra $ 1.00 for cleaning that.

Always quick service.
Always done right!
Great at helping you decide how much starch you need to achieve the look you want.
Been here 50+ times in the last 3 years without incident!

Always good experience. Friendly service. Only one incident when an article of clothing didn’t come back correctly. They addressed it and had it redone in the same day.

Do not come here. They take way too long to get your stuff back to you and the customer service is unfriendly and rude. I dropped off a tuxedo shirt i needed for a wedding on Wednesday and paid extra to have it by Saturday 1pm. I show up on Saturday 2pm and the lady Rhonda tells me it will be ready on Monday. Does not apologize and tells me she can’t contact the facility or her manager who’s in Orlando and proceeds to yell and tell me I’m wrong when my receipt says «ready for pickup Saturday at 1pm». Dont come here if you have anything important. I had to go to Nordstrom’s and pick up a New shirt for $ 85 and have them steam it and will probably have to pay these jerks $ 4 for my rushed order of 1 shirt for nothing. This establishment is off Howard directly across from the Lodge in a plaza next to A Dog Care place, New York Pizza, and Jimmy Johns. There is limited parking on site. This establishment does not clean your garments onsite. They merely store the ordered items here and send them off to a warehouse.