Easy AC

Easy AC has been nothing but problems
I am a wounded vet. we just returned home and we were trying fix our house. We call easy ac and salesman Scott offered us 1 system very similar to ours for $ 5800, The difference being a 13 Seer to a 14 seer system. second system telling us that it would have Wi-​Fi thermostat and humidity control you could control with an app, won’t have all that wires around the condenser it will have a nice casing, we asked him if it would save more than the $ 800 cost for the upgrade because we might leave in 2 years, he said yes we could set the unit at a higher temperature because it was humidity control and we would feel a lot cooler. we said ok, installers came I noticed that the condenser had wire around it. I ask them if the system was the humidity control system, they said yes, this is just how the condenser came from the factory. After installing my system they programmed the app on my phone and it was programmed with humidity control on the app. So I called in the payment, only to later find out I was charged twice and never was told about the mistake.
I called and complained several times that it felt very humid in the house. They took out the Plenum that they built that was not sucking enough air, They turn down the fan speed, they added more coolant, incased duct work, came back on emergency because they never clear the drain pipe and calibrated the thermostat. but every time they said the system was working fine, The unit itself might of be working fine but if it’s not installed and sized correct it’s not good, which leads me to wonder why Scott would sell a 4 ton unit inside when it was a 3 ½ ton unit when I told him my old unit was working perfect and this one is not, and their response was if you are feeling hot just turned down the temperature which is the opposite of what Scott told me when he sold me the system, we asked to speak with the owner of the company but to this day the owner has never contacted us after numerous request, we told the company that if they can’t fix the system that we were going to call another AC company to come and see if they knew what the problem was, we were then informed that we couldn’t do that because it would void the year warranty they gave us. which leaves me to believe they are hiding somethings. they put in a temperature and humidity data logger. Which I think is another smokescreen Because that reads number but can’t tell when it shorts cycles and how you feel inside the house. the time line is
February 18, February 19 installation
March 1, March 30, April 13 service
April 14 text Michele humidity control still not working
April 25 service, May 2 Dave service then finally told us that unit was not humidity control.
May 11 service, May 30 system backed up lines never been cleaned out
June 10 data logger installed, June 17 logger retreived they would call with the results on Monday
July 22 and June 23 left message for results
still no contact from the owner. We called carrier and they told us to call an authorized dealer so we called 2 companies to see what is going because if we went through the year and they didn’t fix the problem the warranty isn’t worth anything and also wanted to see what Easy AC was hiding,
the first company told us the sub cooling was 20° higher and over charged and also told us the systems were mismatched with the 4 ton air handler or in the 3 ½ ton condenser and they informed me that that was possible but it was a cheap way of going they should’ve gone with the 3 ½ ton and 15 seer air handler which would have been a better match
The second company who is an authorized carrier dealer and they told us the same thing, and also checked the thermostat and told us it was 3 degrees set to high so we let them adjust the sub cooling and also the thermostat which made the system run better, but its still short cycling, I still don’t think it’s removing the humidty, because its oversized. on their estimate never said 4 ton air handler. So not only did a bait and switch, they oversized the unit which now feels damp and hot in our house most of the time.

Very happy with the entire experience with Easy AC. They gave me a good deal up front without having to negotiate. Extra work that was needed was priced fair unlike other estimates I got. Machelle explained clearly everything that was going to be done. The install crew (Doyle, Brad, and Frank) showed up on time. They all introduced themselves and shook my hand. All the work was done as promised with no extra surprises. Everything was installed neatly and work area swept up. AC works better now that it did when we built the house. I would definitely recommend Easy AC.

Went with Easy A/​C first since it had a good amount of reviews on both Google and Unilocal,tech came out, figured out the problem, said the part will be around $ 1500. Spent the next 30 minutes trying to sell me a whole new unit. Went for a second opinion with another company… part came out to be around $ 700. Guess who I went with? System up and running now. Go easy with ripping off your customers Easy AC.

So, I had another AC problem recently with my house in Orlando. I noticed the AC unit looked like it was moved after my lawn guy left the other day. it was sitting at a 45 degree angle. That night, my thermostat was set at the usual temperature, 74, but it felt hotter than normal. So, I checked the thermostat and it was almost at 80 and I couldn’t understand why. I could hear that it was on and blowing out air. I have already had loads of issues before and each time it seems like it gets more and more expensive and nothing gets fixed. I tried to do a search for after hours AC repair, but literally have already used the first few who came up (dont ask, like i said, my AC has been an issue since we built the house) anyway, I found Easy AC and gave them a try.
They sent out one of the techs, Rodney and he was able to figure out the issue. Apparently, a hose was knocked loose. Probably from the lawn guy. It wasn’t allowing Freon through the system to cool off my house. He called a repair guy out to have him check out the problem and fix it. All of this after hours.
Thankfully, the bill was affordable. They didn’t gauge me on the price for their after hours repair and I don’t have to suffer in the heat. My house is finally cool. :)
Thanks Easy AC. I definitely recommend giving these guys a call if you need your AC repaired quickly and without it costing an arm and a leg.

Not recommended. Always try to upsell or outright lie about issues with our a/​c. After the last one — major issue, they said, would need to replace something that trane doesn’t make anymore, so would need to buy entirely new (this is a six year old unit they are saying they can’t order replacement parts for…) — got 2^nd opinion out, guy said NO issue, but that someone had done something to our freon line, all we needed was more freon.
Finally wised up and after 2 years cancelled our service contract in writing in may, received confirmation. Still billed in July, tried to cancel again, received confirmation AGAIN. Still billed in August and September. At this point, we give up — trying to wise other people up via social media (and look at my reviews, I’m not a complainer!) … Complaints filed with BBB and our credit card company … But it should NOT be this hard.
Stay away … Far away!

Edit: 7÷13÷13
My AC always goes out at the most inopportune times.
This weekend I had family in town from up North. They can only take Florida’s heat in small doses: going to the car from my house, where they’re staying to the next attraction.
When our AC went out on Saturday I called three AC companies. 1 in St. Pete that didn’t answer, another in Clearwater that told me Sunday would be the earliest they could get to me. I called Easy AC and the receptionist Jennifer said they would have a guy over in an hour and a half.
My uncle, having no faith, started calling hotels in the area just in case the AC couldn’t be fixed.
Bart, their repair tech showed up within 39 minutes.
He messed with the thermostat, walked around back to look at my unit, grabbed a ladder, jumped up in the attic with a vacuum, came down, ran back outside, walked back to the thermostat, and cold air began flowing again. He did all this in less than 20 mins.
So, I’m not sure if I misunderstood the Jennifer’s ETA or not, but everything from call to waving by to the service tech was only an hour.
My bill was only $ 80 and he told me how to prevent the issue from occurring again.
I highly recommend Easy AC.
July– 2011
I am very happy to give Easy AC HVAC company a great review. I live in North Tampa and they came out the same day I called. They explained everything and were very accommodating. It turned out that I didn’t need a new air conditioner and heater as I feared, I only needed the unit serviced. After a few hours everything’s working beautifully again.