First Class Moving Systems, Inc.

Great moving company! All of the movers are very polite, fast, and efficient. Nate Stevens and David were our packers and they were awesome and fast! Juan, Jose, and James were the crew who loaded the truck and they worked hard and were very polite and respectful.

First Class Movers are extremely professional and were most helpful with us for our «big» move. It can be a very intimidating experience however they helped us and made the entire process seem so smooth. Very grateful for the experience and sensitively to our needs.

Absolutely no integrity! I am not a customer (nor will ever be one) and will warn others as well. My neighbor hired them for a move and while they were working they held up the elevator for 3 full days. One of the days, my aunt needed the elevator to get downstairs with the baby in the stroller, so she asked them to send it up after they were done unloading it from their current trip, they did not and loaded it up again… So I went upstairs to let them know that we need to be somewhere soon and cannot wait for such a prolonged period of time while they keep loading it up again and again. One of the movers quickly got very rude, telling me to go home and swatting his hand at me as if I was a fly, over and over again. The more I asked him not to speak to me that way the ruder he got and then swiftly turned his back on me and caught me right under my right eye with the edge of a big folded box under his arm… We called the company to file a complaint and after their rep spoke to their movers they said that they claimed nothing of the sort happened (what a shocker that they will back up their coworker’s story) and so unless there’s a police report filed there’s nothing they are willing to do about his obnoxious behavior.
What kind of company needs an actual crime to be committed by one of its employees to discipline them in any way???
We have moved quite a few times to know what matters when dealing with a moving company and integrity is a crucial component because you are basically relying on them completely to treat you and your belongings with respect and charge you based on agreed upon price. The company’s movers are representative of its culture and values, sometimes you may have a bad apple and then you deal with the customer service, when both demonstrate complete indifference and are extremely rude it’s a big red flag as to how they do business… You’ve been warned.

I choose First Class Moving Systems for a relocation to North Carolina last year. I was told my delivery would arrive on a Monday when I first signed my contract. I was then told when they took custody of my shipment the delivery would be on a Wednesday. This then was pushed back to late Thursday afternoon. This was the result of poor staffing and nothing like weather or anything out of their control. Several items were broken and it took 6 months to have the items repairs and I am still waiting to be reimbursed for damaged items that cannot be repaired. This is 10 months later. I would not recommend these movers at all.

I hired First Class Moving Systems out of Tampa my city for 33+ years choosing them over LA movers SCARED I would be ripped off. I made a MISTAKE choosing this company that moved TWO bedrooms for my children only from Hunter’s Green in New Tampa to Kailua Kona, Hawaii 4,500 miles away! The signed, written contract (not a quote was for $ 4,500 so when my Bank of America credit card sent a statement it read: $ 14,500 so I called FCMS the owner would call me back. He never did! The next time I spoke to him he was RUDE. I was told by FCMS, «You moved in Int’l Waters» when in fact they had my Hawaiian address so they knew WHERE to deliver the two bedrooms! Then I was told, «We had to break the two pallets down due to HI laws & ship it in separate containers» when it arrived it was the two EXACT pallets!
I quickly contacted the HI Police who spoke to the owner who assured them it was a «clerical» mistake they would correct it. They LIED in fact I closed my BoA credit card after the two bedrooms arrived in Hawaii in September in October & in November two more authorizations came through after FCMS put in two more! On a CLOSED credit card? I called BofA who informed me ONCE you start a transaction with a merchant they can keep putting in authorizations until I die! This is AFTER the furniture was delivered! What bots! Hiring FCMS I then had to dispute the charges from $ 14,500 it went down to $ 8,500 this was the WORST moving company I have ever hired in fact I chose Tampa instead of LA movers thinking Tampa where I lived for 33+ years wouldn’t rip me off. I was WRONG.
Think TWICE before hiring this moving rip-​off company that should face criminal charges for THEFT. I could’ve flown back 4,500 miles with children to raise to file a lawsuit then fly back & forth it wouldn’t be worth it!
Save yourself a TON of GRIEF, AGONY & $$ find another moving company! This work gets a -* if they had that category. What happened I learned a bit too late is that FCMS never entered the info. into the system I hired Northwest American Van Lines who has an agent FCMS if I hired the agent in Plant City that move was put in the the system. What’s the difference? 10 grand! What FCMS did without my authority is make the move themselves so they could STEAL 10 grand in fact they triple billed me then ended up with a lion’s share of doubling my signed contract for the move not by the poundage by both pallets so choose a honest moving company. Aloha, Mahi

I had «hired» 2 other moving companies until I read of their horror stories on the internet. First Class had a good reviews. I gave them a shot for a long distance move for my elderly mother. Everything was spectacular from start to finish. I paid exactly what I was quoted. The men that came to load were extremely polite and professional and wrapped everything beautifully. The delivery date was right within the quoted window. The delivery crew were right on time, just as polite and professional as the crew that loaded. We received every item the way it left the house in FL. I could be more pleased. Christy from the office even called both days — while the crews were at our home! — to make sure everything was going well. Big thanks to Christy, Roger, Daniel, Dave, Richard & Matt for a job well done!

I had a great experience with Frost Class moving. When I took a new job it was my responsibility to find a company to move me even though my relocation was handled by the new company. I did my research and from the initial consultation to the continuous communication to the actual pick up and delivery, everything was reasonable, timely and safe. If you are in the Tampa area and need a trustworthy and honest mover, go no place else.