LA Fitness

I have never seen such terrible customer service. I asked to speak with the manager to complain about the generic music in the classes. I was met with «well I personally like that music so it’s just your opinion.» After listening to her tell me how it’s me not them I was just ready to be done with them. She cancelled my account without asking. On top of the music, the locker rooms are always dirty, there is never soap to wipe down the machines, every machine I used while there needed some type of maintenance, and more than half the time there aren’t any towels. Add all that to rude employees, save yourself the trouble and go somewhere else.

Typical commercial gym. Plenty of space, plenty of equipment. Not my scene.
I’d join if the plates were rounded. The flat sided plates are dangerous imo because they will shift while deadlifting.
If you’re just looking to get in shape, great place to do it.

I love this gym! Great location! You have to parking in the parking garage, but I love that! Keeps my car cool from the Tampa Sunshine!
Its pretty clean, spacious, plenty of machines and water fountains. The cardio machines could be serviced better. A lot of them always have issues.
I like the towel service! I do think they need to be on top of their soap and hand sanitizer dispensers more. They are often out.
They just recently in last few months roped off an area that was very commonly used to workout. They did it for their «personal» training sessions. Which that use to be downstairs, and still should be. We pay premium $ to be at that gym, so taking away an area, we all use, was a very stupid move! I literally spent half of all my workouts over there. Everyday!!! This bothers me the most and why I gave 4 Stars. It can get crowded in there, and removing that space makes it even worse! Now there isnt any open area to workout at all! All machines & benches. They need to move that «personal training area» back downstairs! And most people getting trained would prefer to be down there anyway. They dont want everyone watching them (especially if they are new to fitness). Did you that is why a lot of people dont go to gyms who are unfit? They dont want to be stared at and feel uncomfortable.
These are just my thoughts! I workout at home more since that removed that area. But still go here too! Depending on what you’re looking for, I think you should at least try this gym out! Its a great setup! Lots to look at too! :)
Hope this helps!

I rarely post on here but felt today it was necessary. One of the check in girls overcharged my girl friend by $ 192.00 when taking my account off hold status. I met the manager today, Cati, and she corrected it within 5 minutes. I can you that your previous manager would not do it. Management here has been poor and feel Cati is a step in the right direction.

I have visited LA Fitness locations all over the country and this one is pretty run of the mill… definitely have been to better but also definitely have been to worse. I try to go at times I know it won’t be as crowded, so waiting for equipment hasn’t been an issue for me… at peak times, that may be a different story. I feel like this gym lacks cleanliness. Other signature locations I’ve gone to have someone wiping down the equipment for you… not that I mind doing it myself, but they are always out of paper towels here… don’t bother asking an employee to replace them because it won’t happen. The parking situation is less than ideal here. The class schedule isn’t very accommodating. Overall, though, this location works well for me and I haven’t had any billing issues (yet).

Nice gym, stays clean. The only thing I really wish was that they had a bodypump class. It would garnish five starts and about 10 of my friend’s memberships if it did.

Charged me two extra months (with no refund) and would have charged me more if I didn’t notice continued billing. They claimed they never received the cancellation form, said since I didn’t send it certified they had no proof. Mind you they said they saw I created an account on Feb 10^th and printed out the form that day just no proof I really intended to cancel.
Too much gym competition out there to deal with scumbags like these
Don’t really care about the money but you shouldn’t have to keep checking after you’ve told them you have to cancel.

Avoid…
Live across the street so convenience was a big plus however only worked out there for the first month and after 2 months was up no way would I renew. The sales staff lied and didn’t tell me they made you pay a month ahead basically having you leave a deposit. Found the pool to be nice but dirty (used band-​aids on the bottom) and no staff enforcing the shower before enter rule before entering the pool or jacuzzi. The jacuzzi had a dark oily film on top of the foam.
The sauna was disgusting. Men would spit on the floor and leave their wet cloths hanging from the heater. The volume of people allows some really classless people to join and there is no enforcement. Should have sales people serve as monitors and kick out people who are obnoxious. Let them sit there with a guy 10 inches from you doing push ups in the sauna and hanging wet sweaty cloths from the heater. See how they like it.
The locker rooms were large enough but again nothing special. Should have a full time attendant, would keep the place cleaner.
This place just wants your money. Found there to be no quality of service or maintenance.

Is there not a –5 option?
Knowing that Dale Mabry location is a Signature club I called to see if my membership is valid there. The nice lady over the phone said, «Yes, the multi club access you have is good at this location.» I believe her and go there. Of course, I am told I do not have access to the Signature club. Again, the nice lady says, «Today is on us, but next time you have to upgrade.»
(BTW, what are the benefits of signature club besides the white towels?)
My app said Zumba 7pm and thats what I went there for. The schedule outside the room also said Zumba at 7pm. Turns out, its Not a Zumba class. its body works. Most of the people got upset because they were there for Zumba. The instructor said she will do some kinda dance class instead blah blah. and so we ended up doing what seemed like a 30 mins warm, definitely not Zumba. After 30 mins, she wanted to show us what body works is all about blah blah and did her own thing.
Still fine.whatever.
So now I need to cancel the service. I go online to start my cancellation process, turns out I have to fill up a form and MAIL it out. Not email. old school MAIL.
So I call the location to see if I can come in to cancel. The nice lady says, «Of course you can, you have to be here between 9−5pm and the „manager“ takes lunch between 1 – 2.» I am like, I work 9 – 5, she is like, there are only 2 ways to cancel.
I called my credit card company and have restricted LA fitness to make any withdrawals for Lifetime. Turns out, there is a 3^rd way.
They make you pay last month in Advance, so I have basically paid until April.
My questions to LA fitness, «When you came up with your cancellation policy, did you all sat around the table and go like… oooohhhh lets make the cancellation policy so difficult that people would not worry to mess with it and just keep paying us?» and After this brilliant idea, did you all Hi5d each other?
#onememberless

Avoid!
My husband went to LA fitness to sign up for a membership and they offered him the opportunity to sign me up for no initiation fee, and to cancel with no penalty within a week if I decided not to join. When my husband came home and told me he signed me up I asked him to cancel my membership. The next day he canceled my membership in person at the gym. Because I’m a bit of a control freak, I also called the gym myself to make sure my membership was canceled.
About a month later I get a call at 8:30 am on a Saturday, yes 8:30 am from someone at LA Fitness asking me for a new credit card number to pay my monthly fee, since my husband’s credit card was not working on my account. I was woken out of a deep sleep, confused and said my husband would call back. My husband checked his phone, which was on mute and LA fitness had called him THREE times between 8 am and 8:30 am, just before they called me! On a Saturday morning!
My husband went to the gym and asked what the heck was going on. He had canceled my membership in person! I had even called myself to make sure it was canceled. I have never even been inside this gym, they did not have my license, I did not have an ID card, or a key fob.
They tried to give him a hard time and asked if he got a cancellation confirmation email. What? How do you know if you are supposed to get this email if they tell you the membership is canceled?
While my husband was there, he canceled his own membership. This is a shady operation and living just two blocks away it is sad that this kind of business is in Hyde Park Village.

facilities are nice, pretty clean, and yeah it’s not extremely crowded. However the management and sales staff is not honest at all and will pretty much tell lies to sell you anything

This gym is nice. I prefer the Hyde Park location, just because I prefer more privacy while working out.
The parking here is okay during the morning hours but come 5:00 this place is a mad house.
The kid club staff is friendly, but I prefer the Hyde Park location for that as well. Just a bigger and better layout for the kids to run around. Lol, plus when I drop my kids off I don’t want to see them while working out. This kids club is in the gym with glass windows.
I do like the whole cardio layout here though.
The locker rooms are clean and I love the fact that I can smell bleach in the bathroom.

Im giving the gym a 3 star for the purposes i used it for. It does have a bball court, raquet ball and pool but i never used these.
Sales
I was bothered several times by trainers and sales people about buying training. If i wanted to buy id let you know, but dont walk around and bother me during my cardio workout.
Working Out
Most weights and machines are great, they have lots of great weight lifting equipment but there are a few problems to why it makes it average in my opinion and a 3 star.
1. All of the good stability equipment to help you grow is located in the paid training area only. The purpose of holding the good equipment hostage is to get you to buy training. Im used to using that equipment to grow, its normal to have access available for all members in any average gym.
2. Machines are broke and not fixed for long periods of time. Im looking at 3 currently and 2 have had a maintenance sign for over a month.
They recently moved the training area upstairs which makes the gym feel a bit cramped and smaller. I liked it better downstairs.
Overall the gym is clean, people are nice and it has a good atmosphere. Towel service is fantastic.

Overall I like this gym more than the smaller Hyde Park Village option and it’s less than $ 10 a month more so it’s a deal in this area. There are plenty of pros about this signature gym, especially compared to other options around South Tampa. I go at various times and I have never had to wait for a machine, although the free weights upstairs do tend to get very busy and you will be waiting at peak hours. The pool and hot tub are always clean and I love how the lanes are set up for splits (two people can do laps in same lane), the sauna could be much hotter (avg. is 162 and it needs to be about 170), but it’s always clean, and the showers/​locker rooms (for guys anyway) are again, always clean. I’ve never had my stuff moved or my locker opened or anything stolen and I consider this a plus and they have a TV for every locker row which I appreciate. The scheduling of classes seems to hit the majority of work schedules and I have taken over 20 spin classes and like everything, some of the instructors are good and some are better. They even play the background music pretty low (except for those loud, obnoxious sales days where the group fitness companies get to come in), the food and drinks at the smoothie bar are good and the service there is always friendly.
I do have a couple of cons though: the parking is frustrating! Tight, and if you go during peak hours be prepared to wait in a long line, come close to getting clipped around corners from juiced up necks in their beer-​bro trucks, and I’ve almost hit a few pedestrians in that garage myself. It’s craziness during the peak hours! They need to wipe down the racquetball courts more often — they are more slippery than other courts and that’s an ankle injury waiting to happen. My biggest gripe is the staff at the front desk, and even a few trainers. The front desk are simply clueless. I was told recently that I couldn’t schedule a racquetball court less than 8 days ahead of time (this was wrong), it took 20 minutes to get a receipt for a league I was signing up for, they seem to play on their phones instead of watch for the herds of people coming in to check in, and just last weekend I was dropping off a cancellation form for a friend and the desk girl said they simply wouldn’t take it, wouldn’t even drop it in the mail for me, I had to mail it myself to the California office (it says right on the form to drop it off at any club). They are almost useless. Over by the trainer area the trainers have their clients running almost full speed up and down the elliptical and treadmill rows and that is ridiculously unsafe and I can’t believe they allow it. The TV’s on the cardio machines are hit and miss and there’s no way to tell what is going to work or not until your set up and running already. It’s a big place though with plenty of space and equipment to do your thing without any hassles in the least. Overall, the best gym I’ve paid for and a real deal for the money in the South Tampa area. Also a shout out to Ron who gave me and my girlfriend great deals to move from the Hyde Park location to Signature — well worth the time and money for a gym.

I have been a member at this gym for the past six months. The gym is kept clean with the exception of occasional water bottles and paper towels left on the machines. There is a wide variety of classes with decent instructors. The pool, sauna and basketball and racquetball courts are a plus. The main issue that I have is during peak hours they are often out of towels. I feel that management should make sure these type of things do not occur as they are easily preventable. All in all, it is a good gym and worth the price if you take advantage of the «Signature» amenities.

There are leagues for racquetball, Tuesdays 6−8PM for Co-​Ed Singles Thursdays 6−8PM for Beginners, with instruction and playing and Saturdays 2−4PM for Women’s Only.
Parking garage and good workout equipment. I have not tried any of the spinning or other classes.

Who doesn’t love a great workout?
I guess that question could be debatable but I enjoy a great workout. Seeing as tho I have to balance out my foodie obsession, LA Fitness fits the bill.
No matter if your more interested in organized classes like yoga, aerobics or you need to run up and down a basket ball court.
THEY HAVE IT!!!
All of the machines are well kept and there’s such a variety. To end my workout I hit my favorite part «THE SAUNA».
I enjoy every bit of working out here.

As October ends, so does the deal to visit this club at no additional fee for those of us with «regular» LA Fitness memberships.
I took advantage of this as much as possible because I’m growing more and more tired of the Hyde Park location having no parking for its members anytime there’s an event going on in the area on the weekend.
This so-​called Signature Club is very nice, but I really do not understand why they charge extra to come here. There is virtually no difference between this location and at least two other clubs that I visit in Orlando which require no additional daily fee or higher priced membership. My guess is that members of this club are simply paying LA Fitness’ cost from building this club (Perhaps the land/​garage was a higher cost than expected) and they are passing that debt onto its members.
Sure, I like the over 100 cardio machines and the basketball court, but what else justifies paying a 50% higher monthly fee to go here than all the other clubs in Tampa Bay and Orlando? Sorry, choice of a clean hand or bath towel does not.
Oh, speaking of towels, each one is electronically monitored. Seriously, next time you walk out the exit closest to the parking garage, look up and to the right and you’ll see a box mounted on the wall with a digital counter. That counter keeps a running tab of how many towels set off the alarm as they attempt to leave the building.
Also, this LA Fitness really needs to stop its members from running around the cardio equipment like it is a track. It is flat out dangerous, because somebody could step off a machine and just go right into these rubes who choose to run around equipment instead of simply going out on the streets near their homes like everyone else.
And next time any of you Signature Club members are upstairs near the basketball court, pop your head in there and look at the big photo on the far right and tell me that doesn’t look like Ashton Kutcher growing a 70’s porn star mustache.

After being a member at LA Fitness Signature for almost a year and a half I decided to cancel my membership. Initially, this gym was great, but this gym has multiple issues.
OVERCROWDED
As more members have joined this gym and the gym is reaching full capacity LA Fitness has become too crowded. Between peak hours 5 to 7pm Mondays thru Fridays it is nearly impossible to get a parking spot. Once you find parking there is usually a wait for cardio and weight equipment.
CLASS SCHEDULE
The class schedule doesn’t change often so the class times either work for you or they don’t. In my case, they did not. I wanted to take cycle classes, but they were always at 5:30pm or 7pm. I would have also liked to seen more of a variety of classes offered.
CLEANLINESS
There is always a film of dust and dirt on the cup holders and television screens of the ellipticals and treadmills as well as the fans on the treadmills. It doesn’t help that the South Tampa members feel too entitled to wipe down the machines after using them.
TOWELS (or lack of)
If you work out during peak hours it is not uncommon for the gym to run out of towels. For $ 50/​month you would think LA Fitness could afford to buy more towels. If the members aren’t returning the towels my suggestion is to have members trade their keys or ID for a towel. When members return their towel they get their keys or ID back.
DESIGN
While the floor to ceiling glass windows look attractive from the outside these windows cause several issues in the club. The cardio floor is miserable during the day because the sun is shining on the treadmills and ellipticals. The glare of the sunlight also makes it difficult to see the television sets on the cardio equipment. The windows also provide no privacy so everyone on Dale Mabry can watch you work out and those walking by the pool/​hot tub area can see everything.
While I still believe LA Fitness is one of the better gym options in Tampa this «Signature Club» did not meet my expectations.

Four stars because a signature club should at least provide bottled water too since they have towel service like Lifetime Fitness. That’s my only complaint really. Since this location is in South Tampa where parking is very limited in this specific part of town, the parking garage is great. There’s plenty of parking here.
It’s a two story building with weights on the 2^nd floor and cardio machines on 1^st floor. I came in during lunchtime and there was plenty of weight equipment with little to no wait. Tons of cardio machines. There’s also a smoothie bar on the first floor that has supplements, fit for life meals along with smoothies. Since this was a fairly new gym all the equipment was newer and clean. The 2^nd floor has every weight machine or equipment you could ask for from free weights to machine weights. Yeah there are a lot of young, fit people but you can’t let that bother you. Everyone was a beginner at one point so don’t let that or the place intimidate you. There are also trainers ready to help you if you are just starting out so don’t be afraid to ask.
I wished there was a signature club in the Tampa/​Clearwater area since I do pay for it.