Mango Moving

BUYER BEWARE! Worst company around! Can I get a less than 0 stars please? I used these guys for their 2 person minimum rate to unload two pods at our new house in South Tampa. 1 male and 1 female showed up. They were barely able to lift some of the heavier items. They dragged our couch across the house and he have significant damage to the front. They DID NOT BRING the necessary equipment with them to even unload larger pieces. We had to wait for the «Boss» to show up with a furniture dolly. When he did they moved it only to the front porch. THEY LEFT MY GIRLFRIEND BY HERSELF AND WALKED OUT ON THIS JOB! They left our $ 3,000 new refrigerator OUTSIDE at 9:30 at night and left several other pieces in the POD. This all took place on 11/​18/​2015 I left 4 voicemails on 11/​19/​2015 first requesting then demanding that the owner (whomever that may be) return my calls and not ONLY did no one even answer the phone but I did not get a call back. We have damage to our leather couch, stainless fridge, speaker and king mattress. We will be seeking compensation through legal channels but DO NOT USE THIS SHAM COMPANY under any circumstances!!! I am still in shock over the absolute crazy situation these people put us in.

Avoid asking these guys for a quote. After I turned them down they have been calling 2 or 3 times a day. That speaks to a complete lack of professionalism if they would continue to harass prospective clients. Certainly not going to use them now.

The one interaction I had with Mango Moving while getting quotes for an interstate move scared me off, so I can’t vouch for the quality of their work.
I got a call from Mango within a minute of submitting a form for quotes from numerous companies through
. The woman asked me to tell her the whole story of my move, which is coming up in 2 weeks. I’m sure she was just trying to be friendly and build rapport with me, but I have a lot of logistics to work out in a very short time, so I asked her to get to the point and give me a quote. She hung up on me! If they can’t understand that not everyone has the time to chat it up with a sales person when they’re preparing for a cross-​country move, then they don’t understand their customers very well.

If there was a negative star choice, I would have chosen it. Do not go to this moving company especially you plan to move cross the state. The price is definitely good but they can’t cooperate well. At first, they told me they will deliver in 10 days and even on the holiday weekend. Everything you say and they will promise you. That’s why we picked this company.
After I signed the contract, I felt the honey moon was over. They told me the provider can’t do the dates I asked for so I had to compromise. We did and we were so impressed when the provider company came to pick up stuff. Their people uploaded a three bedrooms house in less 2 hours. One the schedule date, according to them, the «schedule window» was from 8:30 am to 11:30 am but they called us at 12:30 pm to tell us the truck broke down on the freeway. They would be arriving there around 5 pm. The broke down truck and the main driver shower up at 4pm but he was waiting for his «helper» who was supposed to show up at 5pm. My husband, the driver and I had to start unloading some stuff at 7pm because we didn’t want to sleep on the carpet that night. Around 7:15pm, the «helper» showed up to join us. The driver and the helper worked until 10:50pm and they called it the day. They told us they would be back the next day. We provided some donuts and water for them too.
I called the Mango Moving Company and they blamed everything on the poor driver. The driver and helper showed up at 10:30am and finished the rest of the stuff around 13:30pm.
I remembered when the coordinator asked me if we had worked with professionals. I told her no. I am really terrified to work such a «professional company.» This was the first time and definitely last one with this company. Would I recommend this moving company? Absolutely NOT!

We recently used Mango Moving to pack our pods for our move. They provided great sub contractors to pack the pods. The people that came to our house were professional, on time, and did a good job of packing the pods efficiently. Mango also did an awesome job of communicating with us during the entire process. They called with updates along the way, and I appreciated that. Jeana was great to work with!

We had very limited damage; but I have a very valuable tip when using this moving company to make sure you are protected. The movers will document the damage caused in the move (so you’ll assume you don’t need to document it yourself) but when the 3^rd party comes to evaluate the damage the moving company magically loses the list they had (the inspector said it must fall in a black hole or something because they almost never provide it for him). So what you want to do to make sure you are compensated for any damages is create your own list and document everything on your own so you’ll be protected when the inspector comes to evaluate the damages. Keep a master copy of your list throughout the whole process as many parties will be involved. Hindsight is ²⁰⁄₂₀. Besides this part and them messing with my $ 2,600 mountain bike (you’ll want to have a dealer look over your bike after they’ve loosened bolts trying to make it fit in the POD better) their packing went well.

So far my experience with this company has been less than positive. Basically they can’t seem to coordinate the packing and trucking. They couldn’t get here yesterday. They did get here today but 3 hours past their committed time. The driver and helper were friendly enough and seem competent. Hope everything arrives safely.