Plush Style Lounge

I just saw one of your clients that bought your groupon for 20 bucks. You absolutely destroyed her lashes. She came to me because no only were you not available to take them off after she asked you 8 times, but they were completely glued to her lash line. I have been an Aesthetician for 5 yrs and am absolutely appalled on how you can do this to people. This poor woman had barely any lashes left. Has she just done what you said «just use baby oil and water to take them off» she wouldn’t have ANY lashes left. Thank God she came to me for removal. You should be ashamed of yourselfs. You DO NOT USE LASH GLUE WITH CLUSTER LASHES PERIOD.

Wish I could give it negative stars. Absolutely awful customer service. Had an appointment at 3pm made sure I was early because it was for a special occasion. Got there and the door was looked texted Jessica 2X to confirm she was still available with no answer. Called and she sent me to VM. 4 other people showed up and after waiting 40 mins outside some red head lady came out with massive attitude and said «it’s going to be at least 30 mins because I have a facial in there right now. I’m sorry, WHAT ??? She told the one lady to leave because Jessica left for the day and she simply doesn’t do lashes. She simply went into the room and left us waiting there. After an hour I decided to go somewhere else. Absolutely unprofessional and disrespectful to people’s personal time. There are way too many other classy salons, spas etc in s. Tampa to be bothered with going to this atrocious establishment. Take your money somewhere else.

Hands down the quickest Brazilian I have ever had… She super nice and really good. She mostly does walk in s which is no problem because she is so fast! Will be going here from now on

Went in for a wax service and she was great! Quick and relatively painless. Will be back.

While I’m sure Jessica is amazing (as per other reviews), I was unable to experience that service as the plush style lounge only has latex gloves! It is 2016 now and with so many latex allergies, there should really be an alternative. And to top it all off, they redeemed my groupon before I was in the room to find out that they only had latex gloves (luckily groupon still refunded me). The service at the door was good but I had to find somewhere else to get a Brazilian on short notice… just wanted to forewarn any other people with latex allergies!

I have now been coming here since my last review and love dealing with Jessica and her salon. Once you know her style, it’s literally seamless. She also gives amazing specials for repeated business which I love. And not to mention that she is the fastest when it comes to Brazilian wax. And it takes like 5−10mins the most. Would DEF recommend her. She’s very friendly and personal and makes the experience so easy.

I went one time with a groupon and had a really good facial. I tried to go back and put my day aside when I could have worked. Had a special event upcoming… I got a call ONE HOUR prior to my appointment that Jessica was going home sick. Although annoyed, I realize it can happen. But when I saw the other reviews here it is definitely a pattern and people should know. It is too bad, she is talented but really needs to get her crap together.

I get my brazilians here regularly and Jessica is awesome — when she’s there. My very first time, I made an appointment and showed up promptly at 8a on a Saturday morning (who wants to get out of bed that early on a Saturday?), only to find the place completely closed. I didn’t get a response to my call/​text until about 10a. Since then, I haven’t made an appt but drop by during her business hours and it’s always hit or miss. It’s frustrating because I don’t live necessarily close, but am in the area on a weekly basis and try to stop in when I need to. Not very professional in that regard, but good quality when I do catch her. She offers package pricing (which makes it a really good deal) so if you don’t mind the occasional headache, it’s totally worth it.

When it comes to the actual service, Jessica does a great job at Brazilians. She’s fast, efficient and makes the pain minimal. When it comes to that she’s got it down. When it comes to professional scheduling, following up on appointments and being efficient with walk ins thats where she fails. Not only does she have the most insane hours but don’t expect her to be ready to rock at her opening time. It’s a hard decision. The best advice I have is don’t ever go if you have somewhere you need to be after, plan on having to wait for a while. Sometimes you might be in and out in 10 mins other times there will be two other people there and you’ll be waiting for an hour.

I had my first Brazilian here, and I could not have made a better choice. Jessica is so fast, which is great because there is usually a wait. Her clientele is loyal and gets there early. She also has shaped my eyebrows and they look fantastic. She shared them in so I know how I to do it and not hinder their growth. I recommend plush all the time! :-)

I HATE giving bad reviews but this was the worst wax experience I have ever had. I am new to Tampa and decided to purchase a Groupon deal for a bikini wax to try to find someone new here.
I was her first appointment of the day, and when I showed up the salon was closed. I tried to call, but no luck. VM said to text, so I did, but no response. She finally showed up 15 minutes later. She showed up with her boyfriend, walked me in, and instructed me to take off the bottom half of my wardrobe. She then walked out of the room without shutting the door, so I had to get up and shut the door because I didn’t want her boyfriend walking by and seeing me.
She waxed me EXTREMELY fast, and charged me an extra $ 5 to do my inner thighs. When I got up to leave, I was extremely sticky from the wax. I was going to say something, but by then she had 2 other appointments waiting.
When I got home, I examined my wax and it was AWFUL. She didnt wax it in far enough, so it was still showing out of the sides of my bikini. She also did not get the hair off one side towards my backside, and the extra $ 5 for my inner thighs-​it looked like she maybe pulled two strips on both sides.
I texted her about this, and she informed me that the only time she had left for the day was 2pm. I was leaving for a cruise the next morning, and was out of the area getting things ready for it. I wasnt able to come back by until 430, but she said she’d be done for the day by then. She didnt say anything else, so I asked for a refund so I could go somewhere else and have them fix what she did. She offered to refund the $ 5 but I would have to come pick it up at her salon again. That wasn’t possible since she closed early, and I just decided it wasnt worth $ 5 to go back and see her.

Jessica was great. Very pleasant professional and fast. My lashes look GREAT! !! Will definitely go back.

I just had one of the best Brazilian waxes ever! Jessica is so fast and efficient. I also had a fantastic eyebrow wax! She is so good at what she does, and is sincerely friendly. I will most definitely be back to see her, as well as her team! Kudos for Plush Lounge!!!

First off, I’m glad to see others having the same kind of issues. The place is dirty. The water bowl that she used for steam on my face was filthy and stank of mold. Jessica although very knowledgable she’s also a bit how do I put it… well let’s just say she kept asking questions about my husband saying she knew him and lived near here him once upon a time in Florida… we JUST moved to Florida. Wax was very quick but she missed a lot of spots so I had to do a touch up myself at home. Won’t visit ever again.

I love the Brazilian waxes here. Although they don’t use hard wax like most Brazilians require, they’re quick and painless. You can almost always get a deal on buying multiple waxes for a cheaper cost then the high end places like European Wax Center (which isn’t even a good place)
But the only thing I don’t like is how unprofessional this place can be sometimes. The owner has very specific hours and days but almost half of the time she’s not there when I’m a usual walk-​in since her waxes are under five minutes. Another woman arrived at the same time as me but she has an appointment yet the store is completely closed.

Jess cancelled an hour before my appt, never returned my call to rebook. I texted to no avail, after the 2^nd text a couple of days later, She texted me back asking me what I was trying to book. I told her the appt she had cancelled. I never heard back. Ever. This was a Groupon so I got burned for $ 59. I’m sure if I wanted to continue calling/​texting I could get her to honor it but I honestly wouldn’t want someone that is obviously an unprofessional train wreck working on my face under duress. So many other places to go. Ya get what you pay for. (Or do you???)

I’m going to go ahead and transfer my review from FB to Unilocal as I’m seeing people are STILL having the issue I had a year ago.
The first time I called to set up an appointment, the voicemail was full. The second time I called, I was put on hold for 2 minutes and then hung up on. I went ahead and contacted groupon after that and got a refund. Too many Spa Lounges around Tampa bay to have to deal with one that’s unprofessional.

I don’t even know how people are giving this place bad reviews. I went there today for a Brazilian wax, she didn’t answer her phone but she actually mentioned in her voicemail that she’d reply faster by text messages. I sent her a text and she replied within 15 minutes. She did the Brazilian wax in less than 10 minutes… I’m from Brasil and let me tell you… Jessica is AMAZING! Groupon deal or not, you will not find anyone this good!

I was given one of their pumpkin spice facials as a birthday gift from a friend. It was not that great. My skin felt super oily and disgusting afterward as well. I didn’t notice anything ‘pumpkin’ about it either. Smelled like cucumber melon or something else besides pumpkin.
Half of the facial is you sitting there with a towel on your face. The towel starts off hot which feels great but then they leave you there forever while it is cold on your face. The entire room was very cold as well.
I was originally really excited about this appt. but I was let down.
Don’t think I will ever go back again. It was also not an hour long, my appt. was at 5:30, I was outta there by 6.
Also, you schedule everything online through Style Seat and I was originally told by the website my appt. would be with a Jessica. Then when I got there I was told Jessica went home and that I needed to call her. I called the # they gave me which gave me Jessica’s voicemail and that said that she does not work the evening I was scheduled but that there was another esthetician there. So there was some confusion initially and even though I booked an appt, I was turned away.

Jessica is amazing! This was my first Brazilian wax and she made it quick and easy. The plaza has a small parking lot but there are spaces.
There is a desk when you first walk in where she greeted me and quickly took me into the waxing room even though I was 15 minutes early which was nice.
She didn’t waste time and got to work. There is no beating around the bush, it hurt but she was patient with me and was very fast. I was out in 15 minutes just like her booking had quoted me. When she finished she even gave me a little gift for it have been my first time.
She was very professional and does her job well. I will definitely return and try her other services!