Procoat Performance Coatings

I copied my previous review to various websites and it has been removed by Facebook. I merely recounted my experience with the company, and used that experience to determine whether or not to form a relationship with them. I did not slander, exaggerate, or resort to name calling, like Jon S. Cerrito did. Having read Procoat’s reply to my review informed me that the woman thought I was asking for advice on how to go into competition with them. That would be like walking into McDonald’s, telling them that you want to open a burger stand, and getting upset that they won’t give you the recipe to the secret sauce. If she had eavesdropped for more than 60 seconds she would have learned that I am building a car and have thousands of dollars of work that needs to be done. In her defense, I did start out the conversation with where to locally get powder coating supplies because I have a little Harbor Freight setup and plan on doing some of the parts that aren’t easily seen myself. I don’t have the equipment nor the skill to coat the large or easily seen parts, so I was there to give that task to the professionals. Perhaps I should have taken the shiny Mercedes in the parking lot as a clue that I needed to start out the conversation with how much money I was going to spend there. At any rate, I’m sure I just caught them at a bad time and that’s understandable. What’s not acceptable is working in a customer service field, giving poor customer service, and then being able to erase it like it never happened.

I just had my rims done by pro coat I wanted a red lip on a rim that had very little space, I checked around but no one made such a great first impression as Pro Coat they really are true pros, everyone was super friendly and super nice. They really care for there customers. I’m very happy with them, they are the best. My rims came out better than I imagined.

Back in December, I contacted Procoat to have some interior railings/​banisters sanded and repainted. I spoke with Alan who was quick to respond to my request and who gave me a very reasonable quote. Alan came and personally picked up the railings. Within a week, I went to their offices and chose my paint color (I wanted it to match a certain color). Alan dropped the finished railings back off at my house and they were beautiful. I would definitely recommend Procoat. Excellent customer service and quality of work!