Quest Diagnostics

Well I guess I lucked out! I had an appointment and was seen on-​time plus the receptionist was super helpful and pleasant. The facility was spacious and clean, with easy parking. And Susan, my technician, was a pro! She was most professional, no pain and a delight to chat with.

This is the worst place in the United States for lab testing. The people are rude but worse than that they are incompetent. They treat you awful and do not do their job. I tried to work with them, and my insurance tried to work with them, and my doctor tried to work with them, and on and on. It is like they listen but are too lazy to actually do their job. Please do not go here I promise you, you will be sorry! I give it one star only because I could not give it a 0.
Janice W

Always under Staffed and the people that work here go out of there way to be RUDE… must be a must to work here the ruder the better… go to Lab Corp

Service level at this lab is like a K-​Mart. Staff has no care about the needs of the customers. Expect long waits and attitudes.

It’s tough to get excited about a trip to a medical laboratory where you’re asked to sit patiently until it’s your turn to get up and donate bodily fluids. That being said, I do appreciate the professionalism and efficiencies shown by the folks who work at this branch of Quest Diagnostics up in Carrollwood.
Their clinic is located in the middle of a strip mall along N. Dale Mabry, just south of the intersection with Ehrlich Road. You’ll find Quest sandwiched in between Nutrition S’mart and Michael’s. The lab is open Mon — Fri from 7:30am — 4pm, and on Saturdays from 8am — 12 Noon. It is HIGHLY recommended that you make an appointment ahead of time via their website, but you can take a stab at just walking in and waiting.
My insurance company covers the testing fees if I have my lab work done at Quest, and so my physician writes out a script, I make the appointment, and off I go to see the vampires. By making the appointment ahead of time, the wait is minimal. One lady checks over my insurance information and the doctor’s orders, and then I move too the back waiting area for my technician. On a good day, the whole process is over and done inside of 30 minutes.
The technicians are professional and friendly. but not overly chatty. They line up the sample collection vials, do their thing with the big scary needles, and then send you on your way. It’s not my favorite way to start the day, but I do appreciate getting in and out with a minimum of hassle.