Stump Grinding Pro

Do not pay for services until they are complete! My parents recently hired this company to have several trees trimmed and some limbs removed. Although they did most of the work we requested, they were unable to complete one of the trees due to recent weather conditions (ground was too wet). Because they seemed trustworthy and had completed the majority of the work, my parents paid for the job and Brian promised they would come out within the week to complete the job. It has now been a month and we have made multiple attempts to get them to come out. They continue to say they will be here «tomorrow» but tomorrow has never come. One of the other partners (think his name was Michael) actually yelled at my father when he called and refused to let him even say anything, at which point we just had to hang up. My parents are elderly and extremely friendly and trusting. I feel they were taken advantage of in this situation and I am now in the midst of disputing the credit card charges for them until we can get the job completed.
The work they did do was good and the workers themselves were very friendly. This review pertains to strictly the owners of the company and not seeing the job through to the end, even after they were paid for it. They got their money so now they feel they are done.