Tbo.Com

I have canceled my subscription to the St. Petersburg Tribune on 7÷28÷14, I was told it would take 30 – 45 to refund my money. I called on 9÷12÷14 and was told it takes 30 – 60 days for refunds and to continue to wait. I called back on 9÷15÷14, was set to be mailed on 9÷19÷14. Called back on ⁹⁄₂₆ because I have not received it. Was told it was mailed and to give it more time.
By 10÷6÷14 still no refund, when I called they could not «find me» in their system. Said they needed to have a manage look in to this and would call me back. On Wednesday 10÷8÷14 still no refund, no return call from the manager so I called again and was told there is nothing they can do until a manage calls me back. Today is 10÷11÷14, no return call and no refund. Please help me. Since my last phone call I have sent 3 e-​mails, one to each department, customer service, billing and subscription refunds and no still no response.