Narcosis Scuba Center

They are a weird mix of too casual and too rigid, they forced me to buy gear I didn’t want to, and their customer service needs work.
I signed up for a class on spearfishing with them. They were clear on the phone that I had to BUY a gun or pole spear, but could rent the rest of the gear.
I get there, and the class is very casual, pretty much the instructors, who are all very experienced spearfishers sharing best practices, which I can appreicate.
I thought there would be more ‘book learning’ to the course.
Then the owner of the shop surprised me by saying no one could dive off her boats without: a Knife, a Safety alert inflatable wand, Kevlar gloves, and for spearfishing a stringer. This is a lot of extra gear that I was not told I had to buy or have beforehand.
We were supposed to do the dive Tuesday morning, they would confirm on Monday. I wait, I wait, I call at 3 on Monday and they say they are waiting on the weather report at 4:30 and they would call me back. They never did.
I get a call Tuesday morning asking where I am.
They say they left a message for me, but I didn’t get it. I think an extra call or email would have been called for. I had to call them to try to reschedule, and had difficulties.
First they cancelled because «the weather report is bad», it was beatiful weather and a clear forecast.
Then they said they just didn’t have any boats going out the the next days I was available. For all these I called, I chased them, they didn’t call me.
I have yet to do the dive.