The WORST!!! Their dispatchers are extremely rude and unprofessional, the drivers act like they are doing you a HUGE favour and treat you like crap, the worst service ever. I used to use them to go to work early, but they’ve made me late couple times. I wish i could give them 0 stars
Bobby M.
Rating des Ortes: 1 New York, NY
Last night, a driver picked us up at Westchester Broadway Theatre for a fare to Midtown Manhattan. We were quoted $ 80 for the trip(something we confirmed with the driver when she arrived). All was fine with the ride, until we got a block away from my apartment when all of a sudden our $ 80 trip was raised to $ 120. Mind you, there was no traffic and we didn’t go over any toll roads or bridges. We’re great tippers and were prepared to give our driver $ 100 for the trip. After much shouting on my part along with a threat for me to call the police, We left paying the $ 80 originally agreed upon with no tip. If I ever travel up to Elmsford from NYC again, I will go out of my way NOT to use these people.
A L.
Rating des Ortes: 1 Pittsburgh, PA
The worst service. They are rude on the phone. Drivers are horrible and lazy. One driver didn’t even bother to help with small scooter to a person with health issue. I will never call them again.
Fay S.
Rating des Ortes: 1 Arcata, CA
Horrible customer service over the phone. The person I spoke with was very rude to the point I wasn’t sure if a cab was actually going to actually pick me up or not. I ended up taking another car service in the end. I would not recommend this car service company to anyone and will definitely not contact them again.
Casey H.
Rating des Ortes: 1 Manhattan, NY
We used this company for two days without a problem, but just had a very bad experience with them. We were told that a taxi would pick us up in 10 minutes. We waited 40 minutes while they kept promising someone would come. Eventually we told them not to bother coming, and we called another company who came within minutes. When I called to cancel, I heard them say they didn’t have any cars. We were disappointed with their service.
Emmanuel B.
Rating des Ortes: 1 Tarrytown, NY
Extremely rude and outright liars. Deceive customers on price and arrival time. Avoid them if you can
Barry G.
Rating des Ortes: 3 San Jose, CA
Good service — got us to the train station in time
Sarah A.
Rating des Ortes: 1 Manhattan, NY
I had a very poor experience with this service. I called ahead for a car in 15 minutes — they dispatched the driver right away, who was furious at having to wait until the appointed time. We traveling from a spot in Tarrytown to the train station — a 1 mile distance — and the driver tried to double the fare when we arrived. When we insisted on paying the correct fare, which was clearly posted in the car, he flipped out on us. Definitely avoid this company.
