Mountain View Tire & Auto Service

I was driving on the freeway from Sherman Oaks to Canoga Blvd on my way to a meeting and my air pressure sensor turned on. I didn’t want to panic so I
Got of the freeway and got on Ventura Blvd.
There, I saw Mountain View Tire and Auto services
Which is operated by Goodyear independent dealer.
As soon as I drove in a gentleman came towards my car and asked me how he can help me.
He offered to check my tires and found out that I had two nails on my rear tire on the right.
Right away he checked the air and explained to me my my options.
The team was amazing! very knowledgable and professional beyond any expectations.
Friendly and prompt
The price was great and I do recommend this location
If you are in need!
I give them five stars
Thank you much guys you were amazing
Ita

Prices are competitive, and they are open sundays and holidays! that alone is worth the visit!

REDEEMED
The GM reached out to me the next day and we spoke about the days events. He gave me a good offer on my fix and my car drives great now. Might go back.

So my family and I have been going to Goodyear in Tarzana for years. And unfortunately the person we use to deal with left.
They brought in a new manager named Will, I don’t think I have never met such an arrogate person like this guy. After having to deal with him a few times and having such a terrible experience. I deiced to not go there anymore.
A couple months went by and one of my friends told me that Will wasn’t working there anymore so I went back. Having the pleasure in meeting the new manager Joe. He his one of the nicest and honest guys you can meet having to deal with car problems. Not only do I go see Joe but 5 of my other family members go back now cause of him.
If you are looking for a professional friendly place to take your car. Go to Good Year and make sure you ask for JOE!

I think more of us need to write positive reviews. Despite the semi-​good ratings, I went here to get an oil change and had front strut work done (cheaper than nearby) and at a deal. They also fixed some rear lights for free. Nice guys, honest, good service.

I had a sliver in my tire causing it to go flat. Other places I went to wanted to charge me over $ 100 for a new tire. William had it patched without problem and did not even charge me. They have proven that they put the customer ahead of profit and they have earned my business in the future when it comes time to replace my tires. Thank you for your honesty and integrity.

I bought a battery for my car 2 years ago, they said it has a 5 year warranty. But they didn’t say it is not a full coverage… So long story short they asked $ 80 to change it. Here is my recommendation. Don’t buy any battery from here!

Today is the second time I have had to get a flat tire fixed (screw in tread) the staff is GREAT/​FAST/​PROFESSIONAL — special shout out to Ricardo, My first visit was on a Sunday just before they closed and after talking to Ricardo he had me in and out in 15 min!!!

I got my tire alignment done here and they were done in and hour and half on a Saturday. Usually I have to wait several hours for a Saturday service with other places. The prices are good and decent and they applied a coupon for my service even though I didn’t have one. Super nice and good service.

After a some what challenging experience that was made good on my last review, I decided to give them another chance. My 91′ T-​Bird sat for too long without running and once I ran it, there were oil leaks and my alternator went south. So I have it towed in and WOW! They go for $ 2,700.00 in repair bills! I call back the DM that helped me before just to find out he’s no long over this location but refers me to the new DM Louie. He claims he’s going to help but that’s the only effort he makes. A new mgr claims they will fix the car for $ 2,500.00.
Before I can get it fixed, these guys make me pay upfront! I’ve NEVER, EVER paid up front but wanting my car fixed so I do it. What a huge mistake. 3 weeks later when I go to pick the car up, It barely runs? Only hitting on 4 of 6 cylinders and rattling really bad. I swing a U-​Turn and take it back. After 3 more weeks Joe the store mgr calls claiming they can’t figure out what’s wrong with the car. It ran great before they got their hands on it so I tell them they gotta fix it but they can’t so they send it to Ford and they can’t find the problem. 7 weeks later they have it at their North Hollywood location and they fix it but claim someone welding under it, cut some wires? Who the hell was welding under it? I bought the car new in 92′ and no ones ever welded under it.
Now I finally get the car back and my Viper alarm doesn’t work? I need tires so I figured I would buy tires (2 for $ 563.00) and tell them to fix the alarm. Well, they left me with no alarm. It worked before I took the car so it’s a fact that they either broke it or disarmed it. Either way it looks like I’m gonna have to shell out $ 199.00 for another Viper Alarm at my expense. They didn’t make any attempt to fix or replace the alarm they broke.
This is the worst service ever…

My family has been bringing vehicles here for years and I plan on continuing to do so. Just had a water pump replaced, tires rotated and oil/lube…price was $ 250 less than I was quoted by another service provider. A few weeks prior I had a minor issue with my tire, they fixed it free of charge and sent me on my way. They have had a big change over in employees recently, but the quality of work and customer service has continued to be what I am used to… stellar!

Been coming here for over 20 years and sending people here as I did today. As usual
Joe and the Crew were amazing and took care of my friend. Great people, great service,
great prices.
Bill May

I’ve had great luck here. They honored my warranty and fixed my tire for free. Friendly, honest, professional service!

Had s somewhat dishonest experience there. Claims free tire repairs. Instead tried to sell me a new tire saying my brand new tire wasn’t repairable. I went to Hank’s Tires the same day and it was a nail at an angle and had not even penetrated the tire, only the thick part of the tread. They pulled out the nail for free, checked for leaks and sent me on my way saying they were happy my brand new tire wasn’t ruined.
Completely different experiences. Maybe it had nothing to do with honesty, maybe it was just an issue of competence. Who knows but I’m not coming back.

This place is great. Will and Joe really took good car of my car and the customer service was great! Honest and amazing work!

I have been coming here for years and I have never been disappointed. today I came in with a screw in my tire with my leased Mercedes, knowing that my dealership would probably want me to buy an overpriced brand new tire. No way!
anyway I got helped by a very friendly service assistant named Will. He said I was lucky and he would be able to patch it up for $ 25.- woohooo! :)) after about 15 minutes I was out the door. thank you Will !!

I would try a different place as far as a mechanic shop as I had a OK encounter the 1^st time which seemed to have some discounts on the work done to the car only to find out the work they on my girlfriends car did not last long and will need to be fixed again soon. I would find a mechanic that does better work and a place that stands behind the job they do. Cheaper is not always better.

Went in for a standard oil change and tire rotation and was quoted an hour and a half. Service wasn’t finished for 3.5 hours! They didn’t apologize or give me a reason as to why they were late other than they were «busy». Would had been nice to have a proper estimate since I had my 2 year old with me… this is not okay!
On top of the long wait, the mechanic said I needed a battery right away because it was leaking acid «everywhere». He tried to get me to spend $ 125 on a new battery without even testing the performance of the battery. I went to the dealership afterwards and they said all I needed was a simple battery service for $ 28, not a new battery as my battery was performing fine! What a scam! They also tried to get me to purchase new tires for $ 900 which the dealership said I wouldn’t need for a while either.
I won’t be going back here again for my car service and I don’t recommend it.

Don’t go here for any tire repairs — go to Hanks instead. Hanks is honest!!!
Mountain View is a rip off!!!

Hi! Before I rated Mountain View with 5 stars– but I was young, naïve, and generally very poorly versed in the way of auto mechanics. So now I am editing this review and rating them with 1 star. Anyways– PLEASE, if you have any sort of a specialty car– OR any problems with your engine DO. NOT. GO. HERE. I have an Audi. It had engine problems. I took it in. The did quick, cheap fixes on the engine, for a total of $ 1500 over the course of two months. The day after I brought my car in for the last time, the engine just completely stopped working. I went to them, and they rudely told me to leave. To «get that car out of here.» and to take it to the Audi dealership. I asked why they felt that they were suddenly unequipped to handle my car, but the day before they had been more than happy to charge me to work on its engine. They didn’t answer, just told me again to leave.
When I took the car to the Audi dealership the audi mechanics were puzzled. They said «wait, why have you been doing repairs on an engine that is completely ruined? That is really silly.»
Of course, I died inside. «Wait, my engine is completely ruined?»
«Yes,» was the response. The entire thing has to be replaced. There is nothing safe about it. And whoever tried to do repairs on a completely ruined engine was either swindelling you, or didn’t know what they were doing.“
I hate that I had to write this, because they were really nice to me, especially the manager. But, if you have major engine issues, OR THINK you might have major engine issues, or have any sort of a specialty car– please avoid these guys. They are nice, but not nice enough for it to be okay for them to take a bunch of money for pointless repairs.