Prestigious Rain Gutters

First meeting to discuss measurements & quote exceeded my expectations. Prestigious returned my call in a timely manner, their customer service is kind and attentive (same cannot be said for other companies I called during my research, just stayin’), they are knowledgeable about their product, communication’s quick/​clear/​easy, and the price is right. Steve helped us — *high*five* to him! Our house needing gutter installation during El Niño season we realized was a hefty request, for we went into this knowing how bonkers busy the industry must be right now. A waiting list was to be expected. However they’re fitting us into their schedule much sooner than I expected! We’re just pleased all around. Will leave a follow up review once our job is finished, but I already know it’s gonna be great. Cheers, PRG! Sincere thanks to a great company.

So I am changing my previous review due to the fact that this company will not return any messages left on their answering machine, and regardless they never answer their phone. Cannot get a return call, cannot schedule an appointment, cannot get my work done. Guess they don’t want or need my business for my 5 houses with rain gutters!

Prestigious rain gutters did an excellent job at my property. They gave me a detailed quote with no hidden costs and were very responsive to all my questions. They removed the existing gutters from my house and gave me time to paint the house trim before installing the new gutters. Workmanship was outstanding with no damage to the house trim or stucco. I would highly recommend them.

They did my rain gutters on 3÷9÷15.
They came out to my place (¹⁰⁄₂₀₁₄ roughly) for an estimate on my rain gutters and made many suggestions to get the most of the gutters. I received three estimates for rain gutters, but they (Lars, I believe) paid more attention to what I wanted and he was by far, the most thorough in explaining things. Their pricing was very competitive and the work was very neat. My wife and I are very happy with the job they did.
Thank you, gentlemen!
I would highly recommend Prestigious to anyone.

As a part-​time resident of California I had to depend on Prestigious Rain Gutters to do the job they promised without my supervision. They came through with flying colors. My copper rain gutters look absolutely beautiful — they definitely add that extra something that makes my home stand out from the rest. From estimate to completion, Prestigious was professional, quick, and thorough. I have recommended them to several friends and neighbors and would not hesitate in hiring them again.

I have used these guys on several jobs. First on some apartment buildings I owned and then my personal house and my Mom’s house. They rock! Great workmanship, fair price and responsive. Could not ask for more in getting this type of work done. Have used other companies before for this type if work. Prestigious does better work, no doubt about it. I do not think anyone will regret using these guys.

Glad I didn’t read the previous review before hiring these guys. I certainly would have been scared off.
We had a very good experience with Prestigious Rain Gutters. The workers were professional, the job was priced fairly and the gutters look & work (the most important part) great!
We are re-​doing our yard with a new deck, covered porch, etc, so we had to pull off our old gutters to accommodate it all. The gutters they put up look so much better, work so much better, we’re having them do the rest of our house.
So glad we used them and I’d recommend them to anyone.

These guys were great! The procedure was explained to me step by step and they also advised that the gutters be put on spikes since the area I live in is especially windy. The scheduling and actual installation was a painless process. I was impressed on how Steve (the owner) and the crew showed up on time which is especially great since I’m super busy and can’t afford to make any room in my busy schedule. The gutters look great and I’m super happy with them and the service was professional. I would definitely recommend it to my friends and hopefully you who are reading my post would consider it.

I feel the opposite of the last review. Steve came out to my house and explained exactly what needed to be done, gave me a price and showed up as agreed. The gutters look beautiful and he even finished sooner than he thought. I recommend him to my friends and I very seldom do that but this is a top notch company.

Nothing Prestigious about them. All I needed was a repair that would take 2 hours. Do not hire! Here’s the full story and I’m taking it to the BBB as well. The owner (Steve Malsbury) could care less about you the homeowner and if you the customer engage/​confront him with any kind of conflict he becomes like a caged animal and expresses himself this way. Here’s what I at least got from Steve Malsbury/​Prestigious Raingutter, he becomes belligerant to the point of telling you that «He ain’t your bitch Mother Fucker», «I ain’t your dog you can order around», «Your an asshole» I tried to stay loyal but his business practices and beligerent attitude are not worth it. Previous to this complaint I had Prestigious do my raingutters and they are not working properly. When you call 90% of the time you get is an answering machine which states if it’s an emergency contact Steve the owner. Well he never answers his phone. I know this because Jenna who works for him told me so. When I finally did speak with someone (Lars & Jenna) I explained the repairs that I needed done in detail. The raingutters that Steve Malsbury/​Prestigious are not working properly even when cleaned out and the wood on my house is getting ruined. Believing that since Steve Malsbury/​Prestigious did the original work, Steve Malsbury/​Prestigious would make the repairs and make it a priority. Weeks went by and heavy rain storms in my area (LA) continued before I finally got ahold of Jenna who told me that they don’t work in the rain? Did I hear that right? They are in the raingutter business but they won’t work in the rain? Your raingutters are not working. I explained this, it’s an emergency. Please have Steve call me. He never does, Steve doesn’t call to discuss the emergency. I was told that they would call me back after a scheduling meeting that night. What? You have to be kidding. It’s like a waterfall over my back patio, a stream of water is hitting anyone that attempts to enter my front door. It’s ridiculous. I can’t believe it. No help what so ever. Finally I hear back days later. And I am scheduled for the repair a week later. On the scheduled day (1÷6÷11) of the repair only my son was home because my dog was very ill and I had to take her to the hospital. My son was home so I walked him through what was needed done, the same thing I had told Lars & Jenna who sometimes answer the phone at Prestigious. Well 12 hours later I returned home only to find a written estimate for the work. You got to be kidding. I told them especially Lars at their office that this was a repair, an emergency. What do I get after waitng approx 6 weeks, an estimate. I then proceed to call over and over and over. I leave message after message. I never hear from Lars but I do finally get a call from Jenna on 2÷16÷11 over a month past. They have an opening (a Friday) and I take it but I want to talk to Steve about the original estimate. Steve calls and he does cut me a break in the price and he seems like a great guy. He does warn me that if it is raining that he and crew won’t do the work. So we discuss it and he tell me they will be there for me. I wake up on Friday (no rain) dark clouds but no rain, and low and behold Jenna from Prestigious calls to tell me that because of the rain they have to re-​schedule. Wait a minute it’s 10:30am and it is now 12:30pm as I write this and yes there are dark clouds BUT NO RAIN! hmmmmm, please have Steve call me. Jenna is silent on the other end, she does not want to contact Steve Malsbury. Why I ask, is this now become a 3 day holiday. I’m mad, not yelling, not swearing, stearn yes, complaining to Jenna, I tell her to have Steve call me. She tells me oh well he’s out giving estimates. Really in the Rain that he does not like. Steve calls me minutes later. I tell him it’s not raining, in fact as we spoke the sun is peeking through. I angrily state that he promised me if no rain his crew would be there, and by the way it is still not raining. He tells me that he offered the crew a choice (hmmm on a Friday) work or stay home. He says the crew not he the owner made the decision. I continue with my frustration, it’s a 2 hour repair I complain, it’s an emergency repair I have been waiting for and he goes off like a stick of dynamite. Why, because he knows I’m right, It’s not raining and he’s not working. When it does rain today my Prestigious Raingutters don’t work properly. He hangs up on me after telling me he ain’t Time Warner asshole, he ain’t the DWP mother Fucker and on and on until he hangs up on me. By the way it’s still not raining, my gardner is out mowing the lawn, trimming the shrubs, but a man and his company who install raingutters Prestigious Raingutters won’t do an emergency repair wet or dry for me. Wow!