These guys were terrific! My husband & I were on a road trip(mid Sept 2015) from Colorado back to Calif and were having some issues with our car. We pulled in and they came right out to help us. My husband told them the issues and they understood and didn’t try and push stuff we didn’t need. We just needed to get back on the road. I was impressed with how well they all worked together as a team. Great attention to detail from everyone. Trevor was exceptional! Sadly we probably won’t go that way again, but we wanted to say a heartfelt, thanks!
Bee W.
Rating des Ortes: 5 Lancaster, CA
I can’t thank you guys enough for fixing quartzhills major major screw up. She has ran so much better and the customer service was beyond exceptional! You made sure she ran right and made sure all my gauges were correct before you let me leave! Thank you guys a bunch for taking great care of me here when the qh location let me down. I shall return !!
R K.
Rating des Ortes: 2 Tehachapi, CA
They did change the oil, so that was good. Wouldn’t accept a Retail-Me-Not coupon for $ 7 off because it was on my phone and not printed. If this is how they treat customers, I’m sure I can find somewhere else to get this service done.
Cassie N.
Rating des Ortes: 5 Tehachapi, CA
I had an all around great experience at this shop! It was the best customer service i have experienced in any mechanic shop i’ve been too and i wasn’t even there for five minutes! My car was cleaner inside and out when i left and they offered me discounts without me even asking. They let me know of all the reccomendations from my manufacturer which was good to know. They were all very proffesional and polite and very quick service! I would highly suggest giving them a try!
Joe S.
Rating des Ortes: 1 Tehachapi, CA
I’m never using this place again. Think they could put the filter on any tighter? I could not get the filter off for the life of me and I’m a pretty strong guy. So I don’t have a wrench because I know how to install an oil filter but I go to the store and get one. It fits every filter for my model car, Fram, STP, Mobile 1, Bosch, etc. Get home and guess what? It doesn’t fit the non-standard crap filter jiffy lube uses. So back to the store for another filter wrench that I will only use once because I will never use Jiffy lube again and I know how to install said filter. Hey jiffy lube, do you have any clue what ¾ of turn means?