You Stuff It Personal Storage

Terrible customer service from call center when we called 4 times to see why manager was not available during business hours posted on website. We arrived to find that the lock on the storage unit was changed (unbeknownst to us; likely due to a break in that occurred). Hours posted on a sign in the window said open till 3 pm on Friday (we arrived about 3:15), but website and 4 different people from call center confirmed they should be open till 6 pm and a manager should be on the property. No call backs after all 4 phone calls to call center to let us know if someone was available. Finally got a call back from an employee to say there was nothing that could be done to assist us. Wasted 3.5 hours driving to this subpar establishment and another 2 hours waiting for some/​any assistance, of which we received NONE. This place has been broken into numerous times, per other customer reports, and at least once while we have had a storage unit here. Can get out fast enough. BEWARE

All i have to say is check on your unit often if not weekly there have been a lot of break ins to the units lately and it is not nice when you witness your personal belongings thrown everywhere. Lesson learned!