Helen H Im, DDS

Dr. Im and her staff are very thorough. She has helped me with my TMJ and is now doing my daughter’s braces. The office is immaculate and welcoming.

Just leaving the office and as always I am very impressed with not only Dr Im but her staff. They are always kind and happy to see my boys. Just a quick thank you to her and all of her staff for taking such great care of myself, my husband and our children.

Dr Im is a light in a very dark industry! She keeps the Mercury away from our sensitive brains and helps us breath again. With all of the knowledge you gain from your first exam, you learn why sleep is difficult, why your anxious, even why your fillings (from other dentists) are hiding cavities in your teeth. She knows her stuff and wants you to know it too!
Thank you so much for working with my insurance and timing. I love your practice and will be a long time patient, I can’t wait till we’ve finished this plan and my «shoe» will fit my «foot» again!

The best dentist ever! She and her staff go above and beyond. Great results. She worked w my children and the look great and loved her.

Alright, so I’m the type of person who rarely writes reviews on Unilocal,however, I felt that the service at Helen Im’s practice was so exceptional I had to let people know about it. Everything was great — the staff was very friendly and provided great service, I had a great time talking to to everyone (including Dr. Im), I loved the fact that they have tv’s installed so that patients can watch whatever they want while the cleaning is being done, and on and on and on.
And of course the quality of work done on my teeth was excellent!
That’s how a business should be run! Go there people– you won’t regret it.

Staff and Doctors are great. I had problems with my insurance and the office manager was very helpful and patient. Procedure was also painless which is always a plus!

The staff and Dr are AWESOME! Plus they got good selection of cable to watch, free coffee/​tea & water.

Good Dentist but Very Rigid Schedule! Once I called in because I was coughing my lungs out to warn them of my contagious condition. I still showed up so that was not a big deal. A couple of months later, my car had an oil leak and asked for a later appointment so I can take my wifes car but they couldn’t accommodate. So instead they charged me $ 200 for a «no show» due to my bad «pattern» of cancelling. I was shocked.
So I took my business away. There are plenty of good options out there.

I went in for a filling and she numbed my mouth and then went over to another patient and worked on them. Meanwhile my numbing wore off and she injected me again. She then went back to the other patient, worked on them, came back to me and had to re-​numb me yet again. This continued two more times. Horribly unprofessional. Also, she suggested that I needed 12 fillings. I consulted with two other dentists and they assured me that I only had two old fillings that had to be replaced and NO other cavities. The work she suggests would have ruined my teeth, according to the other dentists. Any filling that isn’t needed just degrades the tooth. On the bright side, when she does work that is needed, she does good work.

I appreciate Dr. Im’s commitment to excellence. She is very thorough and careful with her work, and explains what she is doing. When I first came in, she sat down and talked with me for a while explaining everything in detail, so she is a great teacher as well as being a great dentist.

The customer service in this office is absolutely the worst I have never seen anything like it. The office called and asked my husband if he could make an earlier appointment. He explained that he could not and requested a later appointment himself for the same day. Due to an unforeseen situation coming up. He was told absolutely not and was charged $ 200 for missing an appointment. Which they canceled. I would think twice before selecting this office. It’s unfortunate that greed gets in their way of their compassion.

When it comes to health my husband and I really try to seek out the best of the best. I searched for an environmental dentist that clearly understood the danger of taking out old fillings because we both had many, and we wanted them out. We also had many other issues because the previous dentist we had was not proactive. We both love Dr. Im!!! She is very professional and highly skilled at her profession. Her philosophy is to try to save a tooth whenever possible… I really appreciate that. Once she had our fillings out and we saw what was underneath I was really shocked with the decay beneath the fillings, even more shocking was her ability to save most of our teeth by eliminating the decay. She has state of the art equipment that helps her know that all the decay is gone because even when it looks gone to the naked eye… it may not be. I can not speak highly enough about how caring she and her staff all are. We moved out of the area and are about 2 ½ hours away… but as long as she is there… we will keep going to her office for all our dental care.

I was looking for a new dentist in the Murrieta-​Temecula area and everyone I walked in and spoke to or called on the phone were still using fluoride for «cleaning» and mercury for fillings, so I walked out, still looking. Finally I Googled, «holistic dentistry» and found only one in this area, Dr Helen Im. Everyone I spoke to was nice and knowledgeable.
I have had other dentists tell me that «this will be it» on my teeth and that I’m finally with a professional and they will fix the previous dentists sloppy work. I’ve had some of the same teeth worked on by four previous dentists over 14 years worth and I found with Dr Im and with her superior technology, expertise and equipment, that all those previous dentists all missed it and THEIR work was sloppy and used mercury when they told me that they were not. they lied and caused further decay. I paid extra for not using mercury and they still used it anyways as it was hidden inside the crown.
With Dr. Helen Im, it was the first time that the head dentist didn’t pass me over to immediately to their dental assistants. She took her time to explain EVERYTHING on my first visit. I saw my teeth blown up visually on the screen and things that I had questioned to previous dentists that they simply said it was OK because the x-​rays didn’t show anything, turned out really to have been «areas of concern» which they ignored years previous.
Make sure you ask questions BEFORE sitting in that chair and if they still use fluoride and mercury and ONLY X-​rays to see your teeth, move on. They are using dinosaur technology and actually causing you more harm than good.
I have a couple more visits to complete my treatment. I have temporarily moved out of the area but I will continue to stay with Dr. Im and recommend her and her wonderful staff 100 percent.
janet williams

I would have to start by saying I am not a big fan of dentists. Have had some pretty bad experiences that made me a little afraid to go back. That being said, Dr. Im has done an outstanding job and her staff is wonderful! I had all of my old amalgam fillings removed, had orthodontia, and just finished with 9 permanent crowns. My bite is the best I can ever remember and I truly appreciate the care and professionalism that went in to creating my smile. Thank-​you Dr. Im!

I live in San Diego and drive here to see this dentist. The staff are really friendly and nice and even though I have a horrible dentist phobia they are kind and reassuring to me. Dr Im does amazing work and is very gentle, she pulled a wisdom tooth out once and I had no swelling after, amazing! I am going back to get other work done and am grateful they put up with my nervous talking and worrying. Thank you everyone, you all rock!

Dr. Im is very detail oriented and a great go to dentist if you have a lot going on in your mouth (including a lot of past crowns, bridges, root canals). She also does root canals in office so no need to go elsewhere for that. She is very talented and gets down to every nook and cranny in your teeth — she will find cavities that have been lingering with her state of the art equipment. The only complaint is that it seems more costly than a fly by night dentist. But like I said, some people need a detail dentist and cant afford to have something go unnoticed. Also, emergencies are no problem for this dentist!!! She will be at your beckin call!