Lewis Cleaners

I have been a customer since March 2014 when I moved to De Luz. I wear a coat and tie for business, and I have a lot of travel to undertake, usually to Chicago, New York, Miami, San Francisco, Phoenix, Dallas, and Richmond, but also to Bangkok, Rio de Janeiro, Honolulu, Panama, and Cologne/​Frankfurt this past year. I take all my stuff to Lewis Cleaners, and because of my travel schedule the laundry service needs to be both very good and timely. My 100% cotton custom shirts from Raja’s Fashions and linen guayaberas from Cab in Veracruz, Puig in Miami, and Solana in Medellin come back perfect down to every pleat, never shrunk nor discolored. I dry clean my Artist Denim jeans made of Nihon Menpu denim (yes, I am one of those who fights the fade in these uniquely textured fabrics) as well as my Hermes polo shirts here at Lewis. My suits and coats from Raja’s and Henry Poole come back looking brand new (even though one is as old as 1986 and another from 2002). I also take Pratesi and Sferra linens for my guest bedroom here as well, as I invite several business acquaintances to spend the night in De Luz. My guests are very pleased with the fresh linens. And I even bring my guests’ shirts here, I trust Lewis that much. The prices are extremely reasonable. Plus, on most every trip to Lewis you can ogle and drool over one of the classic cars maintained by the members of this family!

Horrible customer service! I came here to get my drapes hemmed and was given a receipt with a price of $ 48 on it. However when I came to pick them up the lady said «oh I didn’t realize they were lined it’ll be another $ 13.» This was after she already claimed my drapes under someone else’s name, could not find them and told me maybe I brought them somewhere else. I was extremely annoyed but agreed to pay the extra $ 13 to get my drapes back. When she brought out my drapes they had not been pressed like I asked they were pressed horizontally. Who presses drapes horizontally they look horrid?! I told her I wanted them pressed again, this time vertically and she told me it would be another few days. When I came back to get them 2 days later she told me they were unable to press them the way that I wanted. Now I am stuck with drapes that hang awkwardly. The woman was extremely rude and unprofessional I will never bring my business there again and I recommend you don’t either.

Justin is great at getting it done for you. They might be more than other cleaners, but you get what you pay for. The clothes are always ready on time and with a smile.

Our family has been using this cleaners for years… best in the business.

Clothes are clean but this place is WAY over priced, $ 36 for something I pay less than 20 for at our usual cleaners? No idea where they get their prices from, we won’t be back.

I called earlier about a service that I needed. The employee was not very welcoming at all, and made it seem like they were trying to push me away. But, I guess they get great business since a hem takes a whole week to be completed?

I am not impressed, my husband and I went here Monday the 15^th, dropped off a dress shirt and pants to be dry cleaned. My husband wore it for his interview today and so i picked it up tuesday and kept it in the wrapper to ensure the press would be perfect. Well he gets it on and there is a snag on the side, there is almost a like pulling of the fabric between that runs along the entire front and there are wrinkles everywhere! This shirt has been worn TWICE, my 50 dollar dress shirt from kohls is ruined! I am so annoyed, I took pictures before I ironed them out! I normally go to a place in murrieta where i live but my husband and I were there and it was relatively convenient on Monday. I paid 7.70 cents for a dress shirt and some slacks to be dry cleaned, it was more expensive than my usual place but what makes me the most mad is if maybe I didn’t mention hey iron it well. I don’t like confrontation honestly which is why I am writing it here. SO be careful. I am never going here again.

Great family-​run business!!! The owners treat us like we’re family, get our items done when requested, have great discount coupons, and make it a pleasant experience every time. We’ve been going to Lewis Cleaners for… wow, maybe 15 years or so and recommend you give up trying other cleaners in Temecula — this is the only place to go!

Awesome service and always a great deal! They are definitely a local business that should be supported.

Just found Lewis cleaners after approx 18 mths of trying out other cleaners. Great customer service, love that they do coupons/​smart card, & my clothes turned out very, very well. I’m picky when it comes to dry cleaning & I appreciate the time they take to go the extra mile for customers. Thanks!

I can’t always make it here because I live about 30 minutes away but when I know I’m coming to Temecula I make sure to bring whatever needs to be clean. I’ve never had a problem here and I love working with Justin he is so fun and down to earth. If I have a stubborn stain this is my place because I know they can get it out without a problem. Okay now on to the prices so they may not be the cheapest in town but to me it’s worth it because the work is so good. I asked my tailor Mrs. Vega (on Jefferson and Winchester) for a recommendation for a great dry cleaner and she said Lewis because she has been doing business with them for about 25 years. So I come here because the work is great and Mrs. Vega said so.

Read a few bad reviews, but I had absolutely NO problem! I dropped my shirts off with a sweet lady and picked them up with a nice guy. Everyone I encountered at this cleaner had amazing customer service, and even remembered me when I picked up my 2 shirts… even though I was a first customer. Both of my dry cleaned shirts looked amazing and I will definitely return. Thanks for such great service Lewis Cleaners :)

Can’t say enough good things about the service this place provided. We were in town for a wedding and my girlfriends bridesmaid dress got hair gel spilled on it during the flight, leaving a huge greasy stain on the front. We were all freaking out since the wedding was in two days. Luckily, we found these guys and they knew exactly what to do. They took the time to listen to the problem and situation, and fixed it. In three hours!!! I don’t know how but they saved a lot of trouble for my girlfriend and she was so grateful.
These folks are professionals and provide excellent customer service. I wish I lived here so I could give them my business permanently. We would have paid triple for this. Go here!

Picked up my laundry in stapled in a small attached bag was a 20 that I left in my pants. Nice people, good service, good prices and apparently VERY HONEST!

Excellent Service! Will use them every time.

I am in the customer service business and have to tell you that I am impressed with everyone at Lewis Cleaners!!! As soon as you walk I walked in the door, I was treated like family, I sincerely felt that way when I left there on my very first visit. The family and their employees has always treated my wife and I with the utmost respect and kindness every time we have been there. My clothes are always perfect (and I ama very picky detail oriented professional) on time and the pricing is very reasonable. The only way I would stop doing business with Lewis Cleaners is if they left the country and didn’t tell me where they were going! I’ll be a loyal customer for as long as they are in business! Thank you for making me look good at work evey day Lewis Cleaners! You ROCK!

Cheap and fast, but I’m not entirely sure the quality is the best. The woman working there was super nice so I hate giving a less than great review.
I will admit their price on laundered shirts is hard to beat.

They do a good job with the laundry but the customer service stinks. My husband dropped off his clothes and the lady at the counter said he couldn’t get a claim check because she was too busy. If he wanted a claim check he would have to come back later. So rude.

I’ve been going to a different dry cleaner for a while and was looking for a new place that was a little less expensive. I took a table cloth in and thought I saw a scorch mark on it when it was home. I went in and told the man working there (the owner?) and after looking it over, we couldn’t find the mark. (I think it might have been a shadow)
The man was very rude, asking me how long I had been going there and where I used to go. After I told him he said, «maybe you should go back there!» I am still in shock about how poorly I was treated. I will take their advise and stop my weekly business.
NEVER go here!

5 Stars.
Prices are sometimes not cheap for me when it comes to dry cleaning after all I still have my standards, starch, press, corners, hemming, cleaning, etc. I am a women and I like to look good and I also have my hubbys work shirts/​suits. and Lewis is amazing and reasonable in price– which is a huge plus– keeps us loyal customers now going on 3 years. Lewis Cleaners– WONDERFUL they listen to where the tears, stains, rips, buttons, zippers, hemming etc. there has not been a stain yet, they have not been able to get out and red sauce is a killer on white. They almost always have our stuff ready before the pick up date and any last minute drop ins/​same day — if its a reasonable request is great. Seamstress is in 2 times a week and is a miracle worker hands down no contest.
Prices are reasonable here and they do wonderful Military Creases on uniforms.
Brings me to Laundry by the Pound. ever heard of it? here you go!
Novel as it may be– Laundry by the pound is not a new concept–
I have teens boys that I introduced «laundry by the pound «when they got jobs… And frankly I think it saves me the headache and for moms all over LISTEN TO ME– It teaches them responsability for when they grow up and move out– their wife will thank you. They will thank you– U will thank me.
Imagine the time you will gain by not having those extra loads. Yes you love your kids but… say –son– you have a job-​go do your laundry this way and in the long run its more cost effective– and time saving– TIME saving… and mom wont have to nag you about leaving your stuff in the washer or dryer.
Pros
They go around thier room, pick up all their dirty clothes (socks and underwear, towels everything) throw it in a laundry bag and off to the cleaners
You dont have to buy LARGE laundry soap or fabric softner
No More endless folding, separating, washing, drying, mending
No dealing with a high water bill.
No last minute washes
No More MOMMMM Wheres MYYYYYY??? and you roll your eyes
Utilities gas and electric usage drops
Dont have to put the clothes away
Cons
If the kids miss picking up their clothes that next Sat– bummer! responsability is heartless.