MaidPro Temecula

I had the worst experience ever with Maid Pro in Temecula. I understand that a quote has to be made over phone which is fine, and any extra will be added after looking at home. First they were over half hour late with no phone call, second they sent one young lady there alone to start. She informed me that she doesn’t have any details. Which shouldn’t happen because it would be nice for me to know any extra fees that will be added before work starts so I won’t come back to home with a big unknown bill. I called the office to inquire on when others will arrive, I got, they should be there and they will instruct other girl to stop if she started. Which she didn’t, thank goodness. Ok, other two finally arrive and want to start cleaning without having a walk thru with me. I had to instruct and lead her on all that should be happening. She started naming off so much they don’t do to how much extra money added to what little they will do. When she was finished my bill jumped to additional $ 100 plus and saying that it would take over 8hrs. Which would put me at about $ 400.
At that point I had to give more instruction to please call her company, her response was for me to call. Well, you did the walk thru you should be letting them know what you found. I no longer could take her nasty attitude and lack of professionalism. So I told them I would not be needing their service and why. More attitude so I had to dismiss her out. I still have not received a call or email from Maid Pro to find out why I was not a satisfied customer.
There are to many professional, reasonable priced cleaning companies around that also does a good job, that I don’t have to be dealing with all of that on top of a move and all else. So to wrap up, I found a company in Old Town that I am more than pleased with and cleaning time for home was 4 hours vice 8, and not almost $ 400 as Maid Pro. Maid Pro, don’t let your workers give your company a bad name.

I used Maidpro for the first time in my home yesterday and was just as impressed as I always am with their work in my office. Their workers are so conscientious and concerned with my satisfaction each and every time. I love the personal touches like folding the tissues into cute little fluff; it might seem silly, but to me it’s a sign that details matter to them. Thanks for making my life shine, Maidpro!

Unfortunately I have to change my once five star review due the negligence of the cleaning crew and the lack of responsibility of the owner. I came home from work one evening (after maid pro had cleaned my home) to my entire home filled with smoke and the burner left on! I had a paper plate with cupcakes on the stove and when she cleaned it she must have turned on the burner so the paper plate was ashes by the time I got home (how my house was still intact I have no idea). Our poor dog had been home all day while the smoke detector was blaring and the house as condemned in smoke. He scratched the paint completely off our door because he was in such a panic to escape the noise. The owner, Ed, at first excepted responsibility and agreed to fix the damage only to have him change his mind the next day! Meanwhile our entire home reeks of smoke, our door is ruined and our dog is freaked out to this day of the oven.

Thank you Trish. At least you were prompt enough to resolve my issue/​concern. $ 120 was credited back.

I’m a contractor, and I have used maid Pro a few times now for a service to my clients. I’m extremely pleased on the way they preform, from sheduling, to the cleaning its self, they make me shine. My clients think I have the greatest service!
Thank you maid Pro!
Ron

Eli housekeeping services most fortable house cleaning around willing to beat all other housecleaning business.
Due offer 5% discount if paid with CASH

Not sure where my house would be today without Carolina. Whether she’s alone or with a team member, my house is absolutely CLEAN. Everything smells good. Dust is gone, bathrooms sparkle, kitchen floor scrubbed, and more. I remember the days when I could tear through and clean my house in 3 hours. Not anymore… I’m incredibly thankful for MaidPro’s professional service and their hard working employees. Worth every penny. Now if I could keep my kids from messing up the kitchen 10 minutes after they leave, I’d be in heaven!

We’ve been using MaidPro on and off for the past year! They do such a wonderful job! Their customer service is excellent and one of my favorite things in the world is coming home to a spotless home! Being a clean freak myself I have NO COMPLAINTS whatsoever. My husband and I both being self employed and becoming parents on top of that – we’ve been way too busy to keep up with the house work. MaidPro gave us back our free time and there are a lot less arguments about cleaning! Thank you again! I’m forever grateful for their services!

My home looks beautiful and is ready to host Christmas Eve thanks to Carolina! She does a fabulous job! My home is sparkling not just because of the decorations, but because of Carolina’s attention to detail. I really lucked out when MaidPro chose her to clean my home! Thank you Carolina!

Carolina, and Jennifer before her, exemplifies MaidPro’s professionalism and dedication. I have a two bedroom house with an office and media room, and Carolina always cleans it to my satisfaction. She is great with my two cats, who like her. I have been using MaidPro for five years and have always been happy with them!

Best money I have ever spent!!! I get my house cleaned every two weeks. Today I had Laura and Esther clean my home. In my opinion these two are their best employees! I’m so impressed with Maid Pro they have been cleaning my home for about six months now! Keep up the great work! I wool definitely recommend this company very easy to reschedule cleanings as well.

Seriously, don’t bother with anyone else. They are super inexpensive and have done a better job than any other service I have ever used. I will ALWAYS use these guys.

I needed a move out cleaning and well my contract clearly says that once I move out I will hire a professional company to get the cleaning done. I really needed my deposit back. So I started looking around and I found these guys, yes I did find cheaper seem but I did not want to take Chance’s. They arrived on time and they did a fantastic job. Everything was clean my bathroom looked great and most importantly I got my deposit back for which I am very happy. Will I use them again? Yes I will I am happy I went with my gut. Thanks

Today was the first time that I have used a maid service and I am so happy I did! I had called Maidpro because I heard that they do a background check on each of their employees. Since it was my first cleaning, they sent out two employees. Nassia and Lucia arrived on time and introduced themselves. They were both very friendly and professional. I have always worried about having strangers in my house cleaning, but I trusted them completely. They both started working right away and kept me informed of their progress throughout the day. They did an excellent job cleaning my house and It is so amazing how clean and shiny everything is! I would recommend Maidpro to anyone looking for a trustworthy maid service that does an excellent job cleaning your home! I just wish that I had started using their service years ago!

Fast, Friendly, Affordable, and best of all AMAZING job!

Got my second clean today by Maidpro. I am still so happy with their service and professionalism. Trina and Brittani came and did a great and thorough job. Completely met my expectations and then some. They were kind, on time, moved quickly and efficiently, I feel comfortable having them in my home, and they really did a great job. Thanks Maidpro!

We’ve been longtime customers and have been very happy with Ed and his team. Crew arrives consistently on-​time, is super-​friendly and most importantly: consistently does the job right. Over the years we’ve had a couple things come up that were swiftly resolved after a phone call. Compared to other services, we haven’t found anyone else that cares about customer service at the level MaidPro does.
MaidPro Temecula is recommended for regular cleanings or move-​out cleanings. They’ve done a terrific job over the years at both for us.

As a new renter, my landlord contacted MaidPro to come and deep clean the condo we were renting. After moving in, I spend countless house scrubbing the floor that left my feet black, and pulled out the refrigerator to find an old muffin and dust clogging the vent. In addition to all the cleaning I did, I also noticed that the blinds in the entire condo were filthy. Because I had endure countless hours of scrubbing on my hands and knees, I emailed my landlord to see if she could get blinds cleaned. Much To my surprise, my landlord claimed they paid extra for the blinds and would contact MaidPro. After contacting them, and assuring her that they cleaned the blinds (‘hand wiped’ downstairs and dusted upstairs), I sent her pictures of the said cleaning. She contacted them again and they are refusing to come back out and fix their horrible job. I am VERY disappointed with MaidPro and their customer service, and pretty upset that I have to live with filthy blinds my landlords refuse to have cleaned because they trusted MaidPro to do it.
Update 8÷7÷15:
Edward reached out to me after reading my review shortly after it was posted, and wanted to make it right for me and my new place. He called, apologized and wanted to make sure I was satisfied. There seemed to be a bit of miscommunication, which was totally understandable and I appreciated his honesty (and hope he appreciated mine too). After our lengthy conversation, he offered to have cleaned my blinds and anything else that might needed to be cleaned, and when his Employee showed up, she said the same. Happy to stick around, each time she completed a floor, she had me check it, there were a few spots that couldn’t be removed, and some that were just missed that she happily fixed. Did I mention they mad e a special trip to come out for me on a Saturday? Because they did. Thanks to Edward and the MaidPro team for reaching out and righting a wrong, super pleased with today’s results for sure.

This was my first time with Maidpro and we are very happy with the results. Esther came first and then Trina came about an hour later… apparently the original girl got ill so they had Trina come and replace her. I appreciated the fact that the office took the time to called me to explain the situation. It took longer than the original estimated time but as we have a lot of «stuff» I agreed to the additional time. I wanted the girls to have enough time to do it complete as they were doing the first major clean. Esther and Trina worked very quickly to get everything done within the allotted time. It was so wonderful this morning to wake up to a spotless home! Thank you Esther and Trina for doing an excellent job!

Received my first cleaning service from MaidPro today and I was absolutely pleased with the quality of work from Esther and Trina. I really needed a last minute cleaning and they had a cancellation so they were able to accommodate my request for the next day. Both ladies were punctual, efficient, courteous, and thorough for a 2 hour cleaning time. They also arrived with all the required cleaning supplies and did an amazing job. Hiring a maid service is not easy but with great success from today’s cleaning experience I would highly recommend MaidPro, Temecula. Thanks again ladies!