Prestige Dental Group

Excellent experiences every time we visit. Staff and Doctors are super friendly and accommodating and very professional. I really appreciate the fact that when my kids visit, everything is explained to me thoroughly so that I know exactly what is going on with my kids’ dental health and what we need to do to improve it without getting ‘sold’ on anything unnecessary.

They are the best!!! They are always friendly, the doctors are awesome! I wouldn’t go anywhere else! High recommend this place!

Dr. Awwad has to be the most patient person I’ve ever met! I have pretty bad TMJ and a really sensitive gag reflex (basically I’m a super fun dental patient!), and thanks to some pretty terrible experiences, I didn’t go to the dentist for 12 years. A few months ago I decided it was time to go back, and went to Prestige Dental. Dr. Awwad has been so kind, and all the staff I’ve come in contact with have been so wonderful. He schedules breaks in my appointments so I don’t even have to ask, and constantly gives me updates on where we’re at in the procedure so I know what to expect. He has also been so great with my 3 year old daughter, and I am incredibly grateful that her first experiences at the dentist have been so positive so she doesn’t have to be afraid most of her life like I was.

I would ave given them zero stars but they actually do good work. So the two stars is because of their skill. They are well-​managed and communicative and friendly (but not overly so – which is a pet peeve of mine). Their office is clean and the staff is well-​trained. The reason why they would get zero stars in the first place is because I have a problem with the way they run things. I was told I required some fillings. Fine, whatever. But then the dentist said I may require a root canal, which would cost an additional $ 600-​$ 700. That’s out-​of-​pocket, by the way. My fillings would have been around $ 200-​$ 300. If I had gotten the root canal, it could have pushed the bill into nearly a thousand dollars. Please keep in mind this is all out-​of-​pocket. Insurance only covers so much…(and is a bitch.) Now they told me about the possible root canal AFTER I had signed the necessary papers and was in the seat. I needed clarity, so I asked them what are the chances of it actually being a root canal and not a filling. The dentist replied and I quote (verbatim!), ‘We won’t know until we get in there and see.’ I’m sorry but that was the last straw for me. When she said that I knew I had to get out of there or I could pay an extra ~$ 650 (this is an approximation) that I was not prepared to spend. My main issue with this place is the fact that they didn’t tell me how much it was going to cost EXACTLY. I mean they gave me estimates and such but it’s not enough. Because when one pays, there is a big difference when paying a surprising extra fifty dollars and a bigger surprising extra $ 650. I have never dealt with anyone in the medical profession that does not give the prices of procedures and services up front. And there’s a good reason why that’s done. So one will not be surprised when one hears the total amount at the end. When she said, ‘We won’t know until we get in there and see.’ What I heard was, ‘Thanks for basically handing me a blank cheque.’ And THAT IS NOT OKAY. I don’t know what you might have heard in life but you NEVER give anyone a blank cheque. That’s a disaster waiting to happen. Maybe something they can improve upon is giving the prices UP FRONT. No half-​truths or shady languages. Like I said, in every place with a medical professional I have ever been to in my life, they ALWAYS give the prices BEFORE the procedure (s). (Sans the emergency room, of course.) None of this ‘we’ll see’ nonsense. So if you have great insurance or money to spare, I would recommend this place. Otherwise, skip it, because you might get the ‘we’ll see how much it costs after we’re done’ treatment. I’m still not okay with that, by the way.

Quick Summary: Any dental office can clean a patient’s teeth but not every dental office can provide an extraordinary experience. I highly recommend Dr. Awwad’s dental office. Hands down … top dentist in the world .
Fact: I need to clean my teeth, and fix a cavity which I have not done since two years ago.
Analysis: My two requirements for selecting a dental office were: (1) top-​notch customer service; and (2) top-​notch Dr who can do an honest job since you wouldn’t have any idea whats going with your teeth.
Solution: After spending a week reading reviews on Unilocal and other websites, I narrowed down to Dr. Awwads’s office!
My Dental Experience:
(1) Dentist Communication: ⁵⁄₅
— Dr. Awwad introduced himself to me and acknowledged me. He was able to tell me what he was going to do and with valid reasoning. He also asked if I had any questions as a patient because as a patient my opinion matters.
(2) Responsiveness of Dental Office Staff: ⁵⁄₅
–Front line office staffers took their time and willingness to accommodate my schedule. They even called me back to inform me that they could fit me in a better time slot. I can tell they are professionally trained because they were able to verbally communicate with me to wait for 10 min with valid reason.
(3) Cleanliness of Dental Office Environment: ⁵⁄₅
(4) Quietness of Dental Office Environment: ⁵⁄₅
(5) Overall Rating of Dental Office: ⁵⁄₅
(6) Willingness to Recommend Dental Office:
I highly recommend this dental office.

I have 4 children, all in need of dental work. I made an appointment, they took all of them on the same appointment. They have went out of their way to accommodate us and they are very patient and great with the children. The dentist is very informative and the receptionist is super friendly. There is not enough good things to say about this place. I would give 10 stars if I could. I highly recommend Prestige to anyone that is need of dental work.

Prestige Dental Temecula is by far the best dentist office we’ve visited. Their office is so clean, the staff is beyond friendly and helpful, always brighten my day, and there’s never a wait to be seen. Couldn’t ask for more!

My Son and I have been patients of Prestige Dental since they opened! We are both completely satisfied with every aspect. They go out of their way to make sure each visit is comfortable and explain all details and answer every question. I would recommend this dentist.