Quest Diagnostics

Hate reviews about how long they had to wait on a Saturday. Duh! No one comes in on a weekday cuz they work so I’m a weekend of course they will be overly packed. I took time off work on a weekday and made an appointment just in case. I arrived about 30 minutes early and they took me right away. I don’t mind having my blood drawn I just know my veins are hard to get on the first try. It was my first time at this location and the technician drawing my blood got it the first time. I was in and out so quickly. Thanks! Great friendly staff and clean restroom and waiting room.

Lady @ front desk was rude. When she came in the back to draw blood she swirled the needle in my friend’s arm with the big needle and poked it 4 times, then she finally changed the needle to a small needle.
Bad place unprofessional people. Don’t recommend this place.

Nice friendly staff work here. I came in on a Saturday morning to this location. It’s hard to believe there is only one Quest Diagnostic open in this large populated area on a Saturday. Also the hours are 8 – 12 and although they take appointments I couldn’t make one last night on their website. This morning I do the walk in thing and the place is packed with people and the check in clerk said it’s an hour wait. I’m fasting but I decide to wait it out. Quest Diagnostics should really look at opening at least one other location on a Saturday in Temecula/​Murrieta area. Obviously there is a demand and need for another location. Customer service is very important and I think wait time ranks in the top 2 frustrations that people complain of. Come on Quest Diagnostic, please look into this issue and have new value for the customer service.

Absolute joke of a place. I walked in to get a blood test and saw 30 people waiting. No one at the desk to answer questions. One old man stood at the front desk for ten minutes before getting his question answered. The place was so crowded that there were no seats. I left after I was told it would be over an hour wait.

They were really friendly and provided pretty quick service.
I would definitely recommend this office for all of your diagnostic needs since they are very conveniently located!