Redhawk Vision Center

I love this place! They know how to treat their patients! I have had the same eye Dr since I was a teen and had to change because of a move out of state. I have to say I’m impressed. Quick, attentive, nice, and super efficient.

I really wanted to like this place. Close to home, nice doctor and easy parking.
Problem 1
They really forced me into Progressive lenses. High pressure sales! This was my first pair of glasses so I didn’t know better. 3 weeks later I couldn’t use them. I went back in to see what to do and the worker told me I should just buy another pair of glasses!!! Really, mine are new and I spent good money on them. I left but called back and another worker told me they would remake them. Still didn’t help!
Problem 2
We changed insurance and I was trying to see if they took the new one. Worker took down a TON of information and never called me back. I called a 2^nd time and the 2^nd worker admitted no one had made notes in my file. I was ignored.
With these two issues we went to Temecula Creek!

Overpriced, poor quality, long wait. I have been a customer of Redhawk Vision Center for many years (as have my children while they were growing up). I recently had an eye exam at Redhawk Vision Center and was disappointed when they would not offer the customary discount for putting lenses in my own frames, even though they have offered this discount before because I have VSP insurance. It took two weeks for the frames to come back from the lab with shoddy prescription lenses that came with a hefty price tag of over $ 500 (and they were not even the recommended lenses (those were well over $ 600). Really? The lenses in my frames have tiny numbers printed all over them and are by far the worse lenses I have ever purchased (and I have been wearing glasses for most of my life). Sadly, the opportunity to maximize their profit margin has cost Redhawks both my business and my respect. I will never return.

I bought from Lenscrafters for YEARS. Whenever I went to purchase the glasses i would show them my insurance card and the customer service rep (several different ones) said that my AAA (Automobile Club) discount would give me more money towards glasses than my insurance. So, I used my AAA card each time and got my 20% discount. Then, a few months ago I decided to try RedHawk Vision. I knew I was probably in for a big bill. At Lenscrafters it usually took me a year of $ 100 a month payments to pay my glasses off so I was always paying for glasses. I went to RedHawk anyway and when they looked at my insurance card (with a close to $ 1000 pair of glasses) they told me that it paid for all but the tax! SO ALL OF THESE YEARS I HAVE BEEN PAYING $ 100 A MONTH FOR LENSCRAFTER GLASSES WHEN MY INSURANCE WOULD HAVE PAID FOR EVERYTHING. NEVER AGAIN WILL I GO TO LENSCRAFTERS!!! They cost me THOUSANDS of dollars!

This used to be a great place, and for that reason I would drive down from Corona once a year for my annual check-​up. But the last two visits were awful. From the rude receptionist, to horrendous wait times, to crazy attempts to up-​sale, I’ve vowed not to go back. To top it off, they made quite a large billing error, which resulted in me paying over twice as much as I was supposed to. Just a bad experience, and there are plenty of other quality places in Temecula for anyone to choose Redhawk Vision.

Came to check out some glasses only to find they were closed during open hours for training. My time is valuable to me.
You could have easily had your staff training before opening hours!

I love Redhawk Vision Center. I can’t say enough nice things about how nice they are. Cleanliness is a plus. Dr Donny Broyles and Dr Sonya Hooks Broyles a+. Very professional. a

I’ve been going to Redhawk Vision for the last 3 years, but my wife talked me into trying an optometrist located at the Promenade in Temecula. I suppose she figured higher rent district may mean higher quality care and boy was she wrong. I didn’t like my experience there, but I’m glad I went there because it made me appreciate what I had at Redhawk Vision.
Redhawk Vision has a friendly competent staff and knowledgeably specialists who are able to answer any question. Today I saw Dr. Duong and she was able to answer a nagging issue I’ve been having with left eye that’s been bugging me for quite some time in a way I could understand it. All the testing equipment is pretty high tech and quick and easy which I like a lot.
I really appreciate the honest and integrity of the staff. They give you all the ups and downs of any product so you can make the right choice that fits your situation. I would highly recommend visiting Redhawk Vision to anyone.

Doctor (s) Broyles are great!!! Staff was super efficient, friendly and budget sensitive. They had all of our insurance info ready when we arrived and gave us a printout of what was covered and how much everything would cost. There was no pressure. They didn’t upsell us, in fact the glasses tech saw my son looking at the most expensive pair (of course) and brought out comparable frames closer to our coverage. We are so happy we found them!

Both Dr. Broyles’ have been treating my family and I since 2006. I agree with Corey W. You can’t beat their personal service and the prices are fair!

Super awesome people and Dr Broyles rocks! They took such great care of me when I decided to put chemical in my eyes. They got me in on a Saturday on an emergency basis and couldn’t have been nicer. Thank you to all of the staff!

You can’t beat their personal service and the prices are fair to the client. Been coming here for 12 year, now I bring my son.

I went to Redhawk Vision for the first time and they got me in right away and were very nice, the office was clean and they took there time, unlike a certain place in the Temecula mall. They had a big selection of glasses to choose from and the doctors and staff were very nice and helpful.

Redhawk Vision Center is 183 miles from my house.
183 miles, according to Google, is about a 3 hour drive. 183 miles, according to Reality, is a 5 hour drive.
It’s a 5 hour drive in the hot sun, stuck between cars with drivers that would rather let you die of a bursting bladder and exploding kidneys than let you in front of them to get off at an exit.
One thing I’ve learned despite what people say, is that you can dance to the music of Rush, especially if it is the potty dance in your car…
Anyhoo… Why would anybody go through this to go get an eye exam?
Because Redhawk Vision is that awesome and they are they are some of the only people I trust with my eyes.
The doctors are great and friendly and the whole experience is comfortable even when you’re having a flash of light brighter than a nuclear bomb go off in front of your eyeballs for a picture of your optic nerve, or cornea, or something like that.
Note to Self: Figure out which is which before nursing or med school.
The doctors will also give you good advice, like «Stop Facebooking so much.», «Stop Unilocaling so much.», or «Don’t spend so much time on your iPhone.», or «Oh I see you’re texting your mom AGAIN, hahaha!» Dr. Broyles is soooooooo super funneh! Really, he is. And any of the three doctors you get at Redhawk will be amazing to work with.
:(Yeah, my prescription may have gone up a bit due to my Internet habits. Oopsie.
Anyway, if you are in the mood to geek-​out and let the world know you have poor eyesight by wearing actual glasses they have an ahhhhhhhh-​mazing selection. The prices may cost you your first born depending on which designer you choose but who cares when you get to prance around wearing glittering Gucci frames? Did somebody say Gucci? Here, shut up and take my child, and my money.
If you really like your children and plan on keeping them around they also have non-​designer brands as well as less expensive brands like Coach and they will totally work with you on making sure you get any discounts you are entitled to from your vision insurance.
Also, the place is super clean and organized, which means no OCD breakdowns for me, yay!

I am from SD and unlike some of SD’s business like eye care providers. Redhawk seems little more friendly. The tech’s seems very knowledgable in what they are doing. Finally the female doctor were very nice and very informative. I will definately go back.

Great place. Been going for 7 years.

I’ve been seeing Dr. Broyles for years and I’ve always had a pleasant experience with him as well as the rest of the staff. Dr. Broyles always remembers what I’m up to along with the rest of my family. I’ve never had to wait very long for my appointments, the facilities are clean and up-​to-​date and they’ve got a great selection of glasses to choose from. The staff as a whole is welcoming and helpful. Nothing, but good things to say about this place.

The Blonde is actually my sister and she has always been loud due to being hearing impaired. You are very insensitive to disabilities I see. I have had an amazing experience there and the Blonde is very sweet and cares about her patients. I

Okay, I still had a great experience with Dr. Iraheta.
But, my husband had an unfortunate experience with the tech taking the order for his glasses. He specifically asked for Transition Lenses and the scratch resistant lens since it is included in our insurance. The tech apparently did not write that in the order.
When my husband got his glasses he was very very very very disappointed to see that they weren’t what he wanted. When he called to see if they could fix his glasses to the way that he specified. They said they couldn’t because it wasn’t in the order. He looked at the orders and realized that the tech did not put what he wanted. So now he is stuck with smudgy non-​transition lens glasses. He gets bitter almost every time he wears them. Sadness.
And his glasses were not cheap! As you can tell from my other reviews.

I went there this morning and I have Dr. Cathy R. she was AMAZING. I loved her! She was very personable, kind and very straight with me. She took her time to make sure that she right fitted me with exactly what I wanted and needed!
She also gave me a follow up date to just check in with her and see how they felt and if my contacts needed to be changed she’d do it free of charge.
Office was clean and presentable.
The staff was fine, the only reason I didn’t give this 5 stars was because the blonde girl at the counter was ridiculously loud. She hurt my ears. She was nice, but she was so freaking loud I bet the whole parking lot could hear her.
I will DEFINITELY be back.