Temecula Pool and Spa Supply

I was very pleased with this place after calling and sting around and getting a bad experience with Leslie pools, I decided to give this place a shot, they had what I was looking for in a different color the lady in the front was super nice and she got me the right color the same day I was super impressed, she even remembered my name, I are getting our pool done in the next 10 days and I will defiantly come back to shop for all my pool supplies here. Thank you

For those of you using Temecula Pool & Spa as a maintenance service for your pool; if you have Mike as ur service guy, please beware of his unprofessional work ethics. I have been trying to get a hold of him for a week regarding the yellow residue inside my jacuzzi, that they apprantly had just cleaned. With no response to my messages to him, I contacted the store directly 3 times, only to either be told that I would receive a phone call back, or that Mike was unavailable. I finally reach the store and to my surprise, Mike answered!!! I asked if he received my messages and he said yes. It was then followed with him telling me that he can no longer do our pool bc he «hurt his foot» last week. I told him I was shocked that it took me calling multiple times, for him to tell me that he could no longer do our pool (which, by the way, I think is a crock of s*** that he hurt his foot). If he hurt his foot last week, why wouldn’t he have called last week!!! Was he even going to tell me? I have struggled with communication with this company since we started using them, as I could never get a straight answer from anyone. If you are on the hunt for a pool company, I do NOT recommend them. I guess it’s our own fault for wanting to save $ 5 a month. It’s not worth it.

My family have been using this place since we installed our pool over 15yrs ago. Since I started taking care of things for my parents I still use them and have NEVER had a problem with Mike or Linda. In fact, they have always been so helpful and have always steered us to other people who can do the jobs if he can’t do them himself.

Temecula Pool and Spa has great customer service. Every time I Visited this great family own small business I am well taking care of. They are friendly and extremely knowledgeable about pools and the chemicals. I would recommend this business to everyone I know who has a pool or spa.

Great service! Mike has been super helpful every time I’ve been in there! Extremely knowledgable and did a great job on my pool repairs! So glad I found this place!

I went there today to get a part for my «pool cleaner» vacuum. They were very helpful and had a spare parts unit that was similar. I took off the plastic spline gear and replaced it with a metal one. Now my Pool cleaner works great. also gave me a little bottle to take a sample of my pool water to check the levels. Very helpful. I would highly recommend

Don’t use this place! There are GREAT service people in town or will even come to the area and give honest customer service. Mike is full of empty words and Linda is nothing but rude and sarcastic. They change their word, don’t deliver and could care less about «customer service». In hard economic times you would think they’d step up and be better than the rest. NOT HERE! Their office running sucks! Don’t return calls, can’t leave a voicemail after hours, screws up appointment times, can’t get warranty information to a customer but demands payment? DON’T USE THEM!

Do not use this place. Support other local companies that care about there customers. Had my heater serviced and was told that if what they did, did not fix my problem, just call back and they would come out and would give me a credit on the repair. I called them the first time I used my heater since they were out and it failed. They told me I should «use some common sense» and should have tried my heater sooner. I told them the technician did not tell me I had a time frame, just if I had the same error code they would honor the amount I already paid. The owner Linda does not know customer service, in front of other customers she told me to get the «F» out of her store. Pathetic place.
PS the invoice I paid does not tell me what a reasonable time frame to call them would be. Most repairs are normally 1 year and I was within that time.

LOVE these pool folks! Just moved to the area and had the toughest time finding a patient, caring and smart pool supply shop for our new saltwater pool — until we got to Temecula Pool and Spa Supply. They were informative and patient. Didn’t try to sell us things we don’t need either! Highly recommend!

Best pool supply and help in Temecula/​Murrieta. Great prices and Mike is very knowledgeable.