The Homeplace Flooring & Design

The Homeplace flooring is thee one stop flooring and design business. We received quality and knowledgeable help when we were deciding on flooring. Our floors came out beautifully. The installers were professional and polite. This is the place to come when you want the very best for your home.

Great store and very knowledgeable owners Joe and Mike. I am so glad I went to this place! I purchased my floors and the price was great, they will be installed in a week then I will update with the pictures. Mike is very knowledgable and just a great resource. I have no regrets with this purchase and am so excited to get me new floors and staircase!!!

Very pleased with the products and customer service at Homeplace. Joe went out of his way to assist me in finding tile at the right price for my entire main level. Mike was very helpful when we discussed carpet for my upper level. I’ll definitely be back when it’s time to do that job!

Purchased hardwood, tile and baseboards from here 3 years ago. Excellent customer service. All work looks great, even 3 years later. They ended up having to shave down some areas of my concrete base floor because they were uneven. I appreciated the attention to detail. I’m not an expert at pricing but they seemed reasonable. Also, after placing my order I called back the next day to cancel about part of it (about 300 Sq Ft) because I decided not to to change one of the rooms. I was concerned they would tell me I couldn’t or give me a hassel but they just said «Sure.» I’m going back for more work.

I cannot say enough good things about The Homeplace! I have used this company twice now and I will not go anywhere else! Mike was very patient as I asked numerous questions regarding quality and durability (I have a busy family and I wanted flooring that could take the stress AND look beautiful). We had our carpets replaced with beautiful hardwood and we had our stairs redone with new carpet. The installers were courteous, on time, and very professional. The selection they have is plentiful and the prices are very reasonable. I promise if you use this company you will not regret it! They are the BEST!!!

One star is too many! (we’ll give the star for the owners wife who was very nice). Mike, the owner, had the measurements from a year ago and thought he had the correct area, but did not. I had exposed foundation in the kitchen and nook, carpet down the hallway, and tile at the entry that was all to be replaced with laminate hybrid flooring. When his installers came out to install and didn’t have the nook area (which meant installing flooring on either side of the nook– why would I leave the nook concrete?) Mike simply said this is the new price for the additional sq.ft. He did not feel he should absorb any of the additional cost though it was his measurements that were wrong. After negotiating, we then verbally agreed to split the additional cost, though he expressed he thought that was unfair. He left, and I heard him refer to us as «nasty.» Then his installers proceeded to rip up the carpet all the way down the hallway, and then his installer came to me and said they were leaving. Leaving? Leaving for the day? for the weekend? Forever? He didn’t know. He said Mike called and told him to leave. So they left, with all the flooring they had brought in to install, with all my carpet and padding they had just ripped up, and Mike had $ 1375 as a deposit. When I called the office, his assistant Joe said he wouldn’t be back until Monday, that he would not give me Mike’s cell phone, and that he would send Mike a text with my complaint. I called the installers back and insisted they bring me back my torn up carpet as I have two young children and couldn’t believe Mike thought it was okay to leave me with all this exposed foundation with young kids! Big surprise– I had to call Mike Monday morning. He NEVER called me before or after telling his installers to abandon the job. And then he had the nerve to think I should pay for the restocking fee! In what world would that make sense? You quit the job! You abandoned the job without so much as a phone call to tell me you where doing so and you think I should pay the restocking fee?! Absurd! Seemed like such a nice place at first, but in the end, makes you question if it was sincere at any point. They were so helpful and patient prior to having my deposit. Sincerely disappointed.

Backstory, I went to this place as my Dad who has been a floor covering professional for 40 years recommended it to me and he had good service.
I stopped in to get some moulding and the Owner told me to leave the sample and he would call me with a quote. No return phone call so I left a message to have him return my phone call. Still, no return phone call.
So I went into the store again as I also needed to get a quote on some hardwood we are looking to buy. Left my number again. No phone call. Called and left a message, still no phone call.
Mike Richardson must be a very rich man to just blow people off. Either that or it just boils down to the second worst customer service of all time (Verizon is obviously the worst).
He can lose my number because I will never buy anything from this place and yes I am bitter because if I offered this kind of service to my clients I would not be in business anymore.

I recently moved from another area. The house I bought was badly dated and needed new flooring, new everything. I did not know where to start. I was told to check out The Home Place before doing anything. Best advice ever. Mike was so helpful and patient with me. His suggestions were perfect for my needs and within my budget. He treated my home like it was a multi million dollar property. Attention to details, A+++, sub-​contractors, amazing. So yourself a big favor and check out the Home Place before making a decision on any other store.
A very satisfied customer.

I had a simple tile job of less than 600sqft. No staggering of joints and no tear out. I was told it would be a simple job and the flooring would be installed no problem in less than 3 days. 5 days later the job is still not done. Its been a nightmare dealing with the tilers who don’t speak English, and the subcontractor and the store owner, who will who will say anything to get you to accept substandard work. They left a huge mess of thin-​set all over my front yard and dust and debris all over my car. My house has been a disaster because they don’t clean up after they are done for the day. The grout is not done properly. we were told by the owner that the grout had to be done all at the same time, but the next day they did half the grout in a third of the room! Our grout lines are not straight. There are a bunch of tiles off-​set by as much as an eighth of an inch. Don’t waste your time and money with the Homeplace Flooring & Design.

I am a big Unilocaler and was hesitant to contact The Homeplace after reading the above reviews. However, a personal friend recommended them so we went with it. I don’t know who these other reviewers are, but the homeplace was the best! What an absolute pleasure to do business with! Mike and his wife were very professional throughout the entire process. Every message, email, text was returned immediately. Perhaps the best part, their prices were unbeatable. We had three quotes from other installers, and their price was definitely the most affordable! Not only that, the crew that installed our work was always on time, and completed the work with a high degree of professionalism. Our demands were high — and they exceeded our expectations! We will definitely be using the homeplace for all our future remodeling needs!

So far so good.
I’ve been to many other carpet and flooring locations and must say you wouldn’t be able to find better personal service, comparable pricing and large variety of products. This is a one stop shop for any of your flooring requirements.
Opened our eyes to the many options available when we were choosing our carpet. The pricing couldn’t be beat by any of the other flooring companies. I’m looking forward to ordering more.
If you’re in need for flooring do not miss the opportunity to use them.

Wood floor installers are amazing. The install was smooth and they kept my home clean while they worked. The price was the best I could find.

Horrible customer service. I called on two seperate occasions and requested a written quote for floor tiles to be faxed to me. Both times I was assured it was coming right away. It never happened and I never heard from them again.

Mike at the homeplace is so nice and welcoming. His prices are WAY better than anyone elses out there and his service is exceptional. He was able to get our flooring in in the time frame we needed and had everything installed (even an extra project added last minute) and completed before we moved in. Fast and quality work. I LOVE MY FLOORS!!!