Apache Palms Rv Park

We stayed here around 10 – 12 years ago and had to leave in the middle of the night because the CO2 levels we’re so high you couldn’t breath. We just recently went back for the holidays and didn’t realize it was the same park. The new management has done a remarkable job refurbishing the sites. They are immaculate, well maintained and relatively larger than before. It isn’t a large park, but they have used the existing space very efficiently. The new pool and hot tub were a welcome respite from our long drive from CA. The park is in the center of town which made it exceptionally convenient getting around to the various family activities during the holiday. The laundry room was clean and had a plethora of local brochures for perusal. The newly renovated toilet/​shower areas were immaculate and good size. They were unisex and single use with a locking door. Very private. This is a very popular park-​make your reservations early. We tried to tack on a night but they were already full.

My Husband and I wanted to park our RV here for a few months. I can’t really put my finger on it but the employee basically told us that we could stay for maybe a week. I felt like she just didn’t want us to stay. We found another RV park in the area and I drive by all the time now. I can see that they aren’t full as she claimed they would be. It’s a shame she is doing this… I’m sure the owners would appreciate the business.

Due to the nature of my husband’s work we travel last minute, so we had to call this place late Saturday night to try and find a monthly spot. We were told to pull into any open spot and we would deal with paying on monday. We pulled in late saturday night, and then realized we were in a weekly spot, so we called again and confirmed we were in a weekly spot. To be proactive, we moved our trailer on sunday to an open monthly spot to avoid moving late monday night after my husband got off work and to ensure the weekly spots were open to the weekly guests. When i went to pay monday morning the owner (also the person my husband talked to on sat and sun on the phone) was very rude to me stating we parked in a spot that is already taken. I apologized and explained we were told to pull into any available spot, which is what we did. She threw her hands in the air, sighed loudly, and told me i had to unplug and move immediately. I explained i couldnt as my husband was at work with our truck. She was very rude and upset as if this was my fault. If the business is concerned about others taking spots that are reserved they should let us know that rather than tell us to pull in anywhere available. She claimed there was an occupied sign on that spot, but there most definitely was not. We saw occupied signs on other spots, and avoided those, but there was not one on the spot we took. She then told me no parks take monthly reservations over weekends when the office is closed. Well I know this is not the case at other parks as I have never had this problem and we travel full time. Also, if their park is not equipped to allow monthly guests come in on weekends, she should have told us that when we first called on Saturday night and refused us service. But instead of telling her this, I stayed friendly, and continued to tell her about our dog to set up another «available» spot for the month. She said large dogs are no longer welcome. I have a large dog, and had called this park 4 months prior and were told our dog was allowed. We should have asked again upon this check in, but assumed their rules were the same as a few months prior. I apologized again and she said rudely — «I can change the rules whenever I want» — and I told her I understood. At this point I should have stopped being so friendly considering how she was treating me based on her incompetence of assigning spots to new comers. This situation could have been handled nicely on monday morning, such as «sorry that spot is taken, i should have assigned you a spot, but please move as soon as you can.» Or she could have told my husband on the phone saturday «we dont take monthly reservations on weekends, please find another park» But appearantly treating people with respect is too difficult. I would like to give 2 stars because the park is clean, and apparently she was super friendly to my husband when he went to pay for our 2 days there. But since she was so rude to me, for no reason and despite my unnecessary apologies, 1 star it is.

Apache Palms is a dated but well maintained park. The park roads are just a tiny bit narrow on the curves, but large 45′ motorhomes come and go without any significant problems. I had to back up to make one of the tight curves in my 40′ MH, but fortunately I had disconnected while my wife went in to register, and we were able to make the turn into the park towing a 17′ dingy by taking both lanes of the busy frontage road. ALL the roads are one-​way, but some of big rigs HAVE to exit using the entrance, and it can make things «interesting» because motorhomes cannot backup when towing. The park has a pull-​in area for registering at the office. It is marked for two rigs, but we pretty much filled both spots.
They have all the normal things like a pool, laundry room, & showers, but all are small to tiny. There is no dog run, grass, or club house. The trees are too small to qualify as shade trees. The spaces are gravel with narrow cement pads. The public shower and laundry room is housed in a very small building that that’s about the size of a good tool shed.
The wifi was the most frustrating I’ve used at any park, which is one of the reasons for an «average» rating. Repeated frustration from waiting for pages to load, having the signal disappear, and restarting the computer was the daily cycle for three weeks. The wifi worked only enough to keep you trying. If a working internet is important then find another park, use up your own data, or be prepared to go to Hell for cussing.
Have you ever read one of those reviews that starts out, «The staff was really great …»? Well, this isn’t one of them. The problem seemed to come from one person who set the tone for some of the others, but one of the men was very nice and helpful. I want to emphasis that the one staff member NEVER said one thing that was wrong; she was just an expert at unintentionally raising your blood pressure by tone, body language, and abruptness. My wife and I discussed why she became such an issue for us, and we believe it was because we felt like if you tried to reason with her it could easily escalate into a verbal altercation. But as some reviewers said, you don’t visit RV parks to be friends with the staff, but that doesn’t mean they can’t leave a burr under your saddle.

Here are some examples of those burrs. After making our one-​week reservation to have a chair lift put installed, an extreme heat wave set in that tried for the record of the most consecutive days of a 110 or higher. I phoned to see if we could get an early check-​in to beat the extreme heat. As anyone who drives in extreme weather knows, this is a safety issue. (People died from being caught in the heat while we were there.) We had to travel across dessert mountains with one slow climb lasting for about ten miles (or so it seemed). Extreme heat is not good for radiator hoses, tires, etc., and break downs in a tin-​box MH would mean hours on the side of the road under conditions not good for most living things, … especially old people. She was unconcerned. Check-​in was 11 AM. Period. Rules are rules. It would have been nice for her to have softened the «NO!» with an explanation, such as, «We’d be happy to accommodate you if we can, but all the spaces are booked and they might not leave much before check in …» If that was in fact the case, but I’ve never seen every space leave minutes before check-​out time. Even IF every space was rented, I’d bet a few of them would leave before sunup to beat the extreme heat. When we pulled in a few minutes after 11, we looked over the available spaces. Unfortunately she had already assigned us a space. After seeing the assigned space I went back into the office to ask for a better space for parking and exiting with our large MH, I was told it couldn’t be switched. The space I wanted remained empty for two days. Asking for the space number on our paperwork to be changed appeared to be too much of a hardship. The poor customer relations didn’t stop there. The internet problem caused the system to be down for protracted periods, when I phoned to check I was told I could use the cable inside the office, but was twice directed to an outside table when I appeared at the office. (Remember the extreme heat.) I used a lot of my jet-​pack data while at this park. A refresher course in customer relations 101 might be in order.
Would I stay here again? Only if my wife agrees to call the office to see it they’ve solved their internet problem. It gets old real fast to keep getting «No network found» in the middle of a major metropolitan area.

Nice staff. We received a lot of packages at the office during our stay of 3 weeks. Not a lot of trees or anything but concrete. Spaces pretty darn close together. Ok pool area with small hot tub. Public bathrooms and showers clean. Ditto the laundry room. Wifi was really hit or miss… and that’s with a booster! Pretty basic place… the Motel 6 of RV Parks. No real complaints, but absolutely to rave about either. Ho – hum!

Although we felt the advertising/​website for Apache Palms was a bit misleading, we did find it to be a very clean, well managed, well manicured and even somewhat spacious (not crammed in on top of each other) RV camp. The cement pads were great — you step out of your trailer onto cement instead of dirt… that’s nice. The pool was just right in terms of temperature — it might need a little more chlorine, but the Jacuzzi was perfect. A great place to stay in the middle of a busy Tempe, and very close to ASU and the metro. We would stay there again for sure.

2.5 Stars
This is my second visit. The staff is friendly and the park is clean and fine if you just want to have a place to park your rig. No shade. Amenities are minimal. Small pool, laundry, showers which I have never used. WiFi is advertised but doesn’t work. It’s so bad that you shouldn’t even waste your time trying to connect it. I always end up on my phone!
I come for Spring Training and I wish I knew of another RV Park near Diablo Stadium to try.

This seems like a 60’s-ish campground, which was probably rural until Tempe grew up around it. Still, it was nicely set up, and the staff was quite friendly. The facilities were clean and well-​maintained. If we needed to stay near Phoenix again, we’d happily return to this park.

I had called and spoken to the maintenance supervisor about us moving out of our apartment and living in our 2014 travel trailer full time. I was aware that the website stated 1 pet, but he had said that the manager would have to approve it. He ALSO said he didn’t see it as being a problem. I went into the facility and her rude ass was sitting on the chair eating her lunch. He got up out of the other chair and got behind the desk. I walked in, stated I had spoken to Mike and that we had two dogs that needed a manager’s approval. Up until this point we had liked the park, it seemed quiet which we REQUIRE and she looked at us (obviously because we were under 55) and said «No, we don’t take two dogs on a month to month basis. WHAT? You would allow two dogs other times but not on a MTM basis? I also happened to see how many sites were OPEN and BEGGING for business but she continued to eat her lunch and chomp cream corn at me. FIRST OF ALL, if a customer comes in YOU PUT YOUR LUNCH DOWN and deal with that customer. Secondly, I saw NO ONE out and about the RV park which was a HUGE turn on for me because I am looking to move out of the ghetto and into somewhere MUCH quieter. I don’t see what the issue is. I pick up after them, I take them to the vet every year for their annual visit, they have their shots, they’re quiet and no bother to anyone. Honestly I think she brushed us off because we were in our 40’s and she thought we were party animals, and quite the contrary. We would have paid our rent on time if not early, done auto draft, stayed to ourselves and just enjoyed living in peace and quiet. I went across the street and rented a site from the Tempe Travel Trailer Villa to Dianne a MUCH more friendlier person and willing to accommodate. Her park needed some work anyway.

We stayed in site 45 for a week. Based upon the web site, we expected WiFi. The service was spotty, inconsistent, and constantly knocking us off. I went to the office to report this poor service. They were aware of the poor WiFi in some sites and advised that we should come to the office and hook up to the network.
If you decide to stay in this «resort» be aware that not all sites have WiFi.

I cannot fathom how anyone could rate this beyond two stars. The service is incredibly rude and unprofessional. Pitbulls with bowel obstructions are more pleasant. Not quiet, near liquor stores with questionable miscreants milling about. Avoid at all costs!!!

I liked it, well for the most part. It was quiet, clean, friendly. My only problem (and it’s not their fault). Tempe seems to be turning into a getto. Lots of run down buildings, however the good news is the police station is directly across the street. I didn’t have any problems nor did I hear of any. The price was great for our stay, the staff helped me park my 5^th and went out of their way to be kind and helpful. The sites were wide and deep. I would absolutely stay there next year when we go to Tempe for spring training. I just hope the economy picks up and the town turns itself around.

Small, clean in a don’t touch anything kind of way.
Tempe is a Mecca of RV’ing. There are truly dozens of parks in the area with thousands of places to park my rig. I can’t think of any reason why I or anyone else would chose to park in one of theirs.
The woman checking me was the most unfriendly and unwelcoming person I have met in a long time. My presence and the need to check me in was clearly an imposition I guess she found me personally offensive as well since she found it necessary to get up, walk into the room around the corner and return wiping her hands with a sanitary wipe after having to handle my credit card and proceeded to wipe down the pen I used to sign the credit slip. Right in front of me! Made me laugh.
I was charged additionally for each of my 2 dogs. Something I have only encountered at hotels for unstable cleaning work.
The wifi stinks, useless really.
The surrounding area is not the best part of town. While on a short run I encountered lots of homeless and those nearly there. Some rough looking young people.
I was there 1 night. Won’t be back.

Great park for spring training. Short walk to the MetroRail and other public transportation. Employees were fast and friendly. Park was clean and quiet. Next time I come to the Valley of the Sun I will stay here again.