CSL Plasma Services

I came down here to donate. No information was given what to bring when I arrived they asked for social security card and state issued id. When I told them I had my passport they stated I needed something with my social security number and would be able to take a w-​2. I drove home when I don’t live close to search my records. I was able to get back within two hours and when I arrived I pulled out my id and w-​2, where they preceeded to tell me I needed mail from the past 8 days. I looked at the guy and asked are you kidding? The girl couldn’t tell me that the first time I was here. He just looked at me with a dumbfounded look on his face. If you decide to donate go to the other one on Broadway or any other in the world. These people don’t give a craps.

Wow…
Where to start, this place is a WRECK.
Slowest lines ever, employees are so rude and mean on multiple instances. Don’t get me wrong there is a small few nice helpful folk there on occasion, but why does everyone hate their job here, I get it a lot of ignorant people come in, but to treat everyone as such is not acceptable. I don’t know who run’s the location but I positive all the blame lands on him/​her, and some serious intervention/​training on scheduling, managing a crew, communication, and customer service, to take place. The slightest mistake will cost you 45min, only to find out you’ve been deferred because it’s 115degrees outside, and if you need to go to medical may your God have mercy on your soul and strength. With 3 hr waits and inattentive/​uneducated/​rude staff it makes the money not worth it. I along with multiple others will not be returning to this location again, Save yourself the time and aggravation.

When you atte broke and unemployed in AZ you either pawn your stuff or come here. I’m from California and never seen so many plasma centers or pawn shops until I came to AZ. Ok so I’m broke and unemployed need to pay bills I came here. Yes you got to bring a lot of stuff and wait until you get full screening. That can take a while the first time hence the low stars. Yes sketchy people will be there but guess what easy money attracts people.
The staff is surly but guess what they got to deal with a lot of sketchy people. But free ac and a movie while the take that precious gold from your veins. The first couple of donations are lucrative but after the «honeymoon» period you got to come twice a week to have it pay off. But 50 bucks a week tax free is good enough for me.
The other complain I have is you don’t get cash it’s a debit card. What I did went to the market got a gallon of water (you need to rehydrate after a donation) and cash it out with no fee. Living in ca makes me miss plasma centers cause extra money is awesome

I don’t even want to give a star. I’ve been coming here for a while, I purchased 7 VIP passes and today they won’t let me use them because too many people have been using them! Total bullshit!

I Honestly don’t know how this place is even running. the place made me itch. You would think a plasma center would be clean but its everything but clean. There was a freakin bug on the donating bed i was about to sit in and the arm rest had some kind of dried up fluid dripped from the side. The female Dr with glasses and black hair was the rudest and because of HER error, had to do an entire process of questions all over again. the staff seem like they were hired off the streets. I cant get over how they lack cleanliness. Especially on the beds we sit in, no disinfecting or whipping down of any sort. They just call you back and i could even see the sweat marks from the previous person on some beds. Completely disgusted. And on top of that, they dont let you wait inside if you’re waiting for someone, they ask you to wait oitside. No seating or shade. Keep in mind its 106 degrees outside. Ridiculous

I have been to CSL Plasma a lot over the past few years. Save yourself some grief and TIME, go to the CSL DOWN THE ROAD. There are two locations. There is this particular location and the other is just east of it on Broadway. It’s right next to ⁷⁄₁₁. Anyway, the staff here sucks. With a few exceptions, the staff as a whole is unprofessional and mostly rude. Take for instance the disorganization compared to the other CSL location. New donors have no priority and stand in line for 3 – 4 hours. I came in when it was SLOW!!! DONT WASTE YOUR TIME HERE, go to down the street.

This place is crap. If it smells like crap, it must be crap. Gosh, it smells like a full adult diaper mixed with old people’s medication!!! Oh, and the staff have no idea what they are doing. Went there THREE TIMES: 1^st time I didn’t have my social security card, and they needed something with the #; a W-​2 would do they said. I had one, as well as a bill in my car for the address proof. Well, not good enough; had to be a «mailed bill» and an original not copy W-​2. Fine. Come back with a letter from social security plus my original W-​2 FROM social security! Not good enough. Although I’ve asked the guy if it was okay to bring that… Nope! 3^rd time; my husband comes too. Now we have the damn social security card and each a bill, mailed! They almost didn’t take my credit card bill which I almost flipped but then they accepted. Okay… Went in, watched the dreadful most boring 20 min video ever… Looked through the useless binder as asked and patiently waited. 1 hour goes by, I was seen only to be told my social security card was bo good because it was LAMINATED!!! REALLY??? NOW YOU TELL ME!!! Jerks… The lady was like «they should’ve told you at the desk»…& the guy that saw my card was like «OOPPS»… So unprofessional… So unfair. Waste of time. None of the staff knows what they are doing, the place smells really bad and I am not exaggerating…
And the patients look desperate, dirty and sick; which is not a judgement on them but makes you wonder how clean can this clinic be and how much advantange «could» they be taking out of these poor people? Because they only pay you $ 50 if you weight over 180lbs I think, only the first time! After that is $ 45, $ 35, then only $ 25!!! Horrible…
Honestly, I am glad it didn’t work out, and I suggest people do some research before going there. That’s my 2 cents…

Scary! I wanted to donate blood. It was my first time ever doing so. While waiting, I over heard people discussing their parole. Once I got to the counter, person was very unfriendly. She asked for my SS card, proof of address and DL. I understand the reasoning, but not when there are shady people who can take my identity, made it an unsafe environment.
I do feel bad for the people who are in need of blood. Unfortunately this was a bright red flag for me.

I used to donate plasma here and it’s not too bad of an experience as long as you get there early but one time I went in and had a puncture wound from a cat on my arm which does happen as I’m a vet tech. They swore up and down I was doing drugs and that I could no longer donate. I told them I had an accident report at work and I could pass a drug test but it didn’t matter they swore I was lying. Now a few years later my family is tight on money so I call to see if I could donate and they say I’m on a permanent deferral list but can not tell me why over the phone. I can come in and talk to a medical person if I would like. I asked if it was to explain why or if the deferral could be reversed. Of course it’s permanent and I can waste my time just to hear they think I am on drugs. I have seen so many people there that are on drugs still donating even doing drugs in the parking lot but I offer proof and they still say no.

Arrived. Was given ear pieces to listen to some audio. After that, I was given some pages to flip through covered in plastic which… was the same thing in the video. Twice? Ok…
Then, I was told by the new girl to sit down off to the side and wait. After waiting and waiting. about 45 minutes, I was called. I was told by this girl that the next I should just wait in line so they can see me. Uh, but… I was told to sit over «there.» The Diagnosis? I got hosed by the new employee. Too bad I wasn’t compensated for every mishap this day because I could retire early.
I then went to this area where they proceeded to ask me questions about all of my tattoos. What it was, and what every color was present, etc. Cause I guess if I get new ink they will somehow know was the premise and I couldn’t give blood till a year after. I wondered, do they do a cross reference every time you go there? So I asked. They don’t. So then how would the know? Seems a bit much if you ask me. Most people there donate because they need the money, so do they really think those people are going to be honest about drugs, sexual practices,…let alone that they got «new ink»? Of course not, cause they need the money. But hey, let’s please the law makers shall we?
I went back to the exam room where the girl proceeded to go back over everything that I just listened to and read before entering the room. What the deuce?! I’m now agitated. I hop up on the exam table where I was given the most awful and incompetent exam. When listening to my lungs, the person placed the stethoscope over my posterior deltoid and was off on the other side as well. The posterior lobe… you would have thought was at my waist… ok, perhaps my flank would be more accurate. My heart was auscultated over the middle of my left pectoralis muscle and so was the right side. So much for that aortic and pulmonic valve. She did at least make a decent palpatory effort when digging for an enlarged liver.
I then left the «exhaustive» exam and headed back to the chair. After sort of not hearing the lady’s instructions on where to go, I made my way back through all of the people who seemed like they were probably just at the DMV… you know that crowd? yeah… so…I sit down and get stuck with that lovely 17g needle only to have it clot. They did the other arm and it too clotted. Thinking that I wasn’t going to compensated in the tune of 45 clams was quite unsettling. To throw more gas onto the fire, I was told by the one girl that since they didn’t get any plasma, I would have to re register again because there was nothing to link me to — yeah… do it all over again. You know that saying, «phuck that noise»? Yeah, it applies.
There was a light at the end of the tunnel, and it was not in fact a train with the roadrunner at the helm, but it was the fact that I did not have to repeat that agonizing registration and I did get paid. I think I will try the other one on Broadway.

Oh, fuck off D.C. I wrote a funny review based on an experience I had a lifetime ago. I was 18 – 19 and had a hard time finding work with how limited my experience was in just about any field. To supplement my income, I donated plasma.
«I’m sorry that Billy used CSL as a means of getting drunk and did not take care of himself during his time donating and might feel cheated somehow, but overall it can be a very positive experience.» I gave the place four goddamn stars and said they saved my ass. What the fuck do you want? A chapter in a book about my life about how angels literally greeted me at the door? I never said I felt cheated. I didn’t use it as a means of getting drunk, I used it as a means of buying food and having a couple beers with my friends later and taking the edge off… god knows you need to when you only have tens of dollars in disposable income.
Write about your own fucking experiences and leave me the hell out of it. I had an experience, you had another. Two minds and two souls have two different experiences in this universe, yours went one way, mine went another. You say, «The „people you meet there“ are normal people. Pretty forgettable.» Yeah, that was YOUR experience, not the one that I had. My experience involved seeing a man having a seizure, the spike popping out of his arm, and a literal jet of blood spraying out of it.
I gave the place a positive review, but noted the negative side effects you seem unwilling to accept might happen to someone else and shit all over my experience that I had. Fuck that jazz, boss. That shit’s rude. I drank and continue to drink, but I’m not stupid enough to spend my life in a drunken stupor. I’m not an idiot that forgets to drink water. I don’t feel cheated, I didn’t feel cheated at the time, I only had minor discomfort which other people may experience. Don’t lay your sanctimonious bullshit on me, you don’t know me, have never met me and have no idea how far the fuck off base you are.