Dick’s Speed-O-Tach

I’m in the middle of restoring a classic auto and wanted to change the kph speedometer to a mph unit. I bought a new speedo online and took it to Dicks to get the odometer set to match the speedo that I was removing. I dropped it off at 11:00 and was told to come back in 90 minutes. I ran a few errands, grabbed a quick lunch and returned 90 minutes later. It was done right and ready to go.
Thanks all!!!

This is the most DISHONEST automotive business that my husband & I have ever encountered.
We brought my newly purchased used automobile to «Dick’s Speed-​O-​Tach Tempe» (this IS NOT the same owner NOR does this business have ANY relationship with the «Original Dick’s Speed-​O-​Tach» Phoenix, by the way) because my speedometer was not correctly measuring my speed. My vehicle was there less than an hour & I was told by «Mike,» the «manager,» that «Russ» (who I’ve since learned is the owner) fixed my problem & replaced all stepper motors & all of the lights within the instrument cluster. I paid over $ 350.00. After driving for 10 miles, the problem still remained with absolutely NO improvement. We called them immediately & said we were coming back. Once we arrived, «Russ» put my vehicle on the dynamometer & said «everything was fine, we replaced everything within the instrument cluster.» By this time, we knew we weren’t going to get anywhere with them so we immediately researched other providers & found «The Original Dick’s Speed-​O-​Tach» in Phoenix. Nick, the owner, looked over our receipt to see what was done & nothing was itemized– it only stated «labor & parts“labor & parts» & a price of over $ 350.00. We left our vehicle in the care of Nick. Nick called us the next day & told us that not one thing-​none of the stepper motors or the lights within the instrument panel had been replaced– nor had the instrument cluster been taken apart– & all of the stepper motors & lights were the original OEM parts– nothing had been touched by this supposed specialty «repair place» in Tempe! I called & asked to speak to the owner-«Russ.» The male identified himself as the owner Russ. I told him I would be coming back to talk to him about the fact that the work was never done… Russ stated «I don’t talk to customers, I leave that to the manager.» Instead of going back to this completely dishonest shop, I decided to call my Visa card’s Dispute Department, which I did, told my assigned investigator the issue & within a week she completed her investigation. Nick, the owner of the very honest «The Original Dick’s Speed-​O-​Tach» in Phoenix wrote a professionally objective letter, stating nothing had been replaced within the instrument panel whatsoever, it had not even been taken apart. My Visa card company took back all of my money from the dishonest «Dick’s Speed-​O-​Tach» in Tempe because of this discovery– that no work had ever been done by them.
I am very happy to report that my vehiclewas totally fixed by Nick @ «The Original Dick’s Speed-​O-​Tach» in Phoenix @ a fraction of the price. Nick also gave us all of the old parts that he had replaced.
Don’t EVER patronize «Dick’s Speed-​O-​Tach» in Tempe!!!

Went down to get my fathers cluster looked at. We were there for 30 minutes and the job was done perfectly. They even took the time to install the instrument cluster back into the truck when they were finished. I look forward to taking my own truck when the time comes to get mine looked at. I highly recommend Speedo tach to anyone. Thank you.

My experience here was better than I expected. I bought a motorcycle from a friend who was having electrical problems which affected the instrument gauges on the bike (2005 Suzuki GSX-​R 600), I was expecting it to cost about $ 300 for diagnostic, replacement parts (if needed), and a few hours labor. I was pleased to find out that they gave me the first hour of initial diag free of charge because they found the problem quickly; it ended up costing me only $ 240, and took two and a half days from the time I dropped it off till when I picked it up… and now my bike runs perfect! Overall a pretty positive experience.

Great place no BS fixed it quickly !!

Hi, I wanted to warn you about my dealings with Jerry and Russ at dicks speed– o –tach in scottdale, az. I took my 96 buick in because it would not start it had to do with
circuit board, I called Jerry on the phone he told me they would dianose it and let me
me know what was wrong. I brought it in and he had to order another board and the
cost would be $ 425.00, 3 days later I went to my bank and called Jerry had asked
how much it was $ 450.57 went to my bank got cash and thats when my car would not start, had the car towed to dicks speed o in scottsdale, they put on the computer
board and the car started had no problems for the next 2 days. Then I had problems
starting my car and when I called Jerry explained to him that my car was not starting
He told me I would have to leave the car there for 2 days and they would diagnose the problem I explained to him very nicely I was going to school and needed my car
and I could wait in there lobby. Jerry said no and I would have to speak to Russ meanwhile I am in class in school I get a call from Russ He told me in no certain
terms that he was backing Jerry up and I would need to leave the car there. Then he
brought up my 1988 nissan maxima I got a used speed o meter cluster from the
junk yard mine was not working brought it in them to put it on they put it on and I believe they charge me $ 280. for the cable and labor I drive out it was working
then it stopped I went back explained it was not working after much pleading they
took my car in the back and it turned out it was their fault they did not put the cable
all the way in after that my speedometer worked. When he brought my nissan up
he only wanted to tell me what he wanted, When I tried to talk he hung on me. Russ
is a hot head and very emotional I would do things very differently now But I would not
deal with these guys at all. I did find however find mobile speedometer on wheels
Joe comes out to you and completely honest
602−478−7486
he works on your car if he cannot find the problem he does not charge and that is what happened to me he did not charge and we are still working on the problem.

STAY AWAY FROM THIS BUSINESS! If your a female, or anyone for that matter, this is your wake up call to steer clear of this place. I was told, my vehicle i would cost $ 280 to fix the problem. I knew that was a lie. I went to the shop in Phoenix (different owners) and it cost me $ 60. SHAME ON YOU JERRY & RUSS @ the Tempe shop!