El Pollo Loco

Tempe, Vereinigte Staaten

2.2

Jetzt geschlossen

20 Bewertungen

Akzeptiert Kreditkarten

Kontakte

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Telefon:
+1 480-557-5555
Webseite:
www.elpolloloco.com
Adresse:
5130 S Mcclintock Dr, Tempe, AZ, 85282
Umliegende Haltestellen öffentlicher Verkehrsmittel
4 kmMcClintock Dr / Apache Blvd
4.1 kmDorsey Ln / Apache Blvd
4.1 kmSmith-Martin / Apache Blvd
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Geschäftsinformationen

Reservierung möglich
Nein
Lieferservice
Nein
Take-Away
Ja
Kreditkarten akzeptiert
Ja
Empfehlenswert für
Mittagessen
Parkplatz & Parkhaus
Kundenparkplatz
Fahrradstellplatz
Ja
Rollstuhlgerecht
Ja
Für Kinder geeignet
Ja
Für Gruppen geeignet
Ja
Dress Code
Leger
Ambiente
Leger
Geräuschpegel
Normal
Alkohol
Nein
Sitzplätze im Freien
Nein
Hat Fernseher
Nein
Bedienung
Nein
Drive-Thru
Ja
Catering
Ja

Heute

Heute 10:00 – 22:00
Jetzt geschlossen
Ortszeit (Tempe) 06:21 Donnerstag, 17. Juli 2025

Geschäftszeiten

Montag 10:00 – 22:00
Dienstag 10:00 – 22:00
Mittwoch 10:00 – 22:00
Donnerstag 10:00 – 22:00
Freitag 10:00 – 22:00
Samstag 10:00 – 22:00
Sonntag 10:00 – 22:00

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Umgebung

In der Nähe dieses Ortes:
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20 Bewertungen zu El Pollo Loco

Keine Registrierung erforderlich
Rating des Ortes: 2
Scottsdale, AZ
It’s Pollo Loco, so it’s never going to be terrible. Food was on point with no complaints.
Problems here were service and waiting time. We ordered lunch around 1145, so we figured we’d beat the rush by at least 15 minutes. There weren’t many people in the place and we were able to get straight to the register.
But after we ordered it seemed like a really long wait. As I looked over to the other side of the restaurant I noticed two employees who ordered and got their meals before us. Seemed awkward to me that as people started coming in these two looked like they were in lunch break too.
If your in the lunch business I don’t think you would take lunch at the same time as your clients. From reading some of the reviews it looks like this is a trend here. I may be back, but not when I’m pressed for time. It’s apparent they have some timing issues.
Rating des Ortes: 3
Phoenix, AZ
We come here all the time and one or twice things were forgotten but we love el pollo loco. Three stars since the service is hit or miss and for the house salsa, today it tasted like chlorine in it and this stuff is usually so good but can’t even pretend to like it now.
Rating des Ortes: 4
Tempe, AZ
We ordered an 8pc chicken meal with corn and mashed potatoes as our sides and half/​half corn/​flour tortillas all very good. We also ordered a Chicken Avocado Quesadilla for my son he like it but said it was bland. I had the Ultimate Double Chicken bowl which I loved. I added some corn and hot salsa to kick it up a notch. Bridgett was our cashier she offered great customer service and was very patient with our modestly complicated order (a few items on the side or not added) The Crazy Chicken was Crazy good. I’ll be back. As a general rule I tend to only give four or fewer stars for fast food, but if they keep up the great service and food I might make an exception.
Rating des Ortes: 1
Henderson, NV
I don’t know how to play still survive with such bad customer service. They either need to retrain their stuff or fire and higher better employees
Rating des Ortes: 3
Tempe, AZ
The food is great. And for a fast food restaurant, the menu seems to change often. It’s never the same boring stuff.
The reason I gave them 3 stars, the staffing and production is a little wacky. I have had them take my order, give me a table number and a cup, then 15 minutes goes by and they never cooked my meal.
Long waits at the counter to get them to take an order, yet there’s plenty of staff. You feel ignored. It’s almost like the catering and drive thru orders are more important.
Today they took my order and gave me a table number sign, and my drink cup. Then when the order was ready, instead of bringing it to the table like they have in the past, they were shouting my number. Why the number sign then? Every other place that hands that sign to you uses it as a way to find your table.
Just bizarre
Rating des Ortes: 1
Phoenix, AZ
Reading thru the latest entries, it’s no surprise that my visit here was unmemorable bordering on tragic. The cashier was rude, and kept looking at me with that «hurry up», eyes-​open-​wide gesture that infuriates me. Sorry, Madame… it’s my first time at this dump, forgive me if I don’t have the menu memorized or know what’s included in each dish. If I could use one word to describe the dining area, it would be «sticky». The floors, tables and chairs all needed a good cleaning. The food I received was not great either. The chicken chipotle burrito had way too much cilantro in it. A little of that stuff goes a long way, and I had to (discreetly) keep picking cilantro stems out of my mouth and out of the burrito. For a burrito that was completely standard in every respect, some cold tortilla chips and a small drink, the total came to $ 8.xx. The only reason I stopped here was because it’s on the way from Phoenix to MCC, but from now on I’ll spend my money elsewhere.
Rating des Ortes: 1
Laveen Village, AZ
If I could give them a 0 star I would. I ordered the chicken tostada with no chicken and or sour cream pretty simple right! The irony is that I placed the order with the assistant manager whom also prepared my meal and didn’t even make it correct. It was wrong. I placed a second order while waiting for my remake and they made this one wrong also. The second cashier was very rude and had an attitude problem. The dining area was filthy like it hadn’t been cleaned or swept all day. One of the employee’s vomited in the men’s restroom as I entered I could hear him and he didn’t even bother to flush the toilet. My whole experience here was horrendous, granted I don’t expect 5 star dining, but I will never eat here again. Poor management.
Rating des Ortes: 1
Mesa, AZ
Pulled into drive thru at 955pm on Saturday 9÷26÷15. Guy looked at us, locked the drive thru Window and went back to cleaning. Never bothered to tell us they were closing, just let us sit there.
Rating des Ortes: 1
Tempe, AZ
Went in to use the restroom and felt like I should buy something from them since I went in and used their facilities. The guy who served me did not care to acknowledge me right away and when he finally did it was after almost walking away. He clearly has poor customer service. When he returned he still ignored me until he finally asked for my order. After I paid for my order he then did not have change for me and was gonna make me wait for him to go find some so I just walked out with my drink. Having experience in restaurants and customer service, I feel this could of been handled much better. I will not be visiting again.
Rating des Ortes: 1
Mesa, AZ
It was a bad experience. We walked in and it s freezing inside. The salsas, even though they say are fresh were more like tomato sauce instead of spicy salsas. The tables were dirty. The service was «where». The condiment table was dirty. Don’t have their enchiladas, it tastes like tomato powder. I thought it would be better!
Rating des Ortes: 3
Scottsdale, AZ
An inconsistent location. Sometimes prompt and nice, sometimes not. When El Pollo Loco changed their menu a few months ago, this location refused to even consider making the discontinued item, a sharp contrast to two other El Pollo Locos I frequent. The food here is nicely prepared, however, and remains a relatively healthy fast food alternative.
Rating des Ortes: 3
Tempe, AZ
Fyi, the drive thru closes at 10p, apparently. Not sure if they serve walk-​ins, but the sticker on the window said they close at 10p on Friday. Bummer. Tempe needs more 24 hr drive thrus!
Rating des Ortes: 3
Chandler, AZ
Fire Grilled Chicken, done whichever way you like: burrito, tacos, salad, etc. They have healthy «Under 500 calorie» menu options. Individual combos for $ 7-​$ 9 and Family Meals $ 20-​$ 30. Salsa bar with four fresh salsa options.
Rating des Ortes: 2
Tempe, AZ
The meal itself (Well, what I got of it) tasted fine. The chicken was tender, with good marinated flavor. The sides were plentiful, and the salad was huge.
Unfortunately, they did not include course 3 of the 3 course meal that I ordered to go, and did not realize this until I got back home. In addition, they were going to overcharge me on a coupon deal I redeemed (Get 4 free tacos) had I not noticed that they only took off the cost of 1 taco, not 4.
The salsa bar itself is a nice idea, but the station itself looked grimy, especially the lid and tray area. The pico de gallo looked really old, and appeared to have a strange foamy appearance, so I steered clear of it.
Rating des Ortes: 3
Tempe, AZ
I’ve been to this location a few times and have always had great service. Tonight was about the same, despite a slight attitude problem from the person who took my order. She got a little «put off» when I had to explain to her that I had ordered two LARGE Diet Cokes. She tried to pass off two SMALL ones, saying I had ordered those. I once again reiterated that they were indeed large, and yes, she stood corrected when she double-​checked the order on the screen. She rolled her eyes at me, gave a loud, obnoxious sigh, and changed my drinks to a large. I certainly hope I don’t encounter her again on future visits so she doesn’t decide to spit in my food or something out of spite.
Otherwise, this visit was once again fine. The food was excellent, and I even had enough to take as lunch the next day!
Rating des Ortes: 2
San Tan Valley, AZ
It a new year and like many of us. .. it’s time to try and eat health for a while. And since I had recently seen an ad for the under 500 calorie bowls I thought I would try one. .. I ordered the Black Bean Bowl.
The Bowl it self had a very good taste. .. but was way too running for my liking. .. and the broccoli was way under cooked. The service was okay but could have been faster.
Even though this trip was not very good. .. I will probably stop in to try another one of their under 500 calorie bowls sometime down the road. .. after all even two stars for something healthy is better than one star.
Rating des Ortes: 3
Tempe, AZ
It was okay. The chicken was tasty.
Service was WAY too slow, and the guy at the register didn’t even give me a number which didn’t help at all. I remember coming here in the drive-​thru a few years ago and it taking a long time then as well. The taste is good here, but not distinctive, and for the money I can’t say it’s a great deal either. For this kind of upper tier fast food Mexican (as compared to Taco Bell or Del Taco, which is lower tier), Rubio’s blows it away completely
Doesn’t suck at least. Nice to try for a change every once in a while, but not my first choice when looking around for something to eat.
Rating des Ortes: 1
Mesa, AZ
I used to like this place. Today i went for lunch and the price i paid ($ 7) for a 2 piece combo meal was waaaayyy over priced! The chicken pieces i got were tiny. More like half a thigh & leg. The black beans and veggie’s i used to love. THink they switched up the black beans brand and im not a fan. The veggies were hard, not steamed. Overall im disappointed with the changes. I dont think I’ll be going there as often anymore
Rating des Ortes: 3
Chandler, AZ
I still have fond memories of El Pollo Loco when they introduced their spicy orange Fuego sauce. It was so good, I could’ve poured it on a flip-​flop and eaten it. Sadly, the Fuego sauce is no longer to be found. And I was hugely disappointed in the quality of the condiments available in the salsa bar. Upon my most recent visit to this particular restaurant, I found the salsas to be watery and flavorless. I had stopped in to try their new fish tacos and was disappointed. Not only were the fish tacos unappealing and tasteless, but the equally unappetizing salsa couldn’t do anything to improve the flavor.
I also ordered a individual piece of chicken and found it to be as I remembered… delicious! So I don’t know what is going on with El Pollo Loco’s menu nowadays, but they can still do their chicken right. I am once-​bitten, twice-​shy about coming back here, but if I do, I will stick to the chicken.
Rating des Ortes: 3
Chandler, AZ
Perfect place for a low-​carb dieter since you can get 8 pieces of chicken with no sides and it will be a hearty meal (with leftovers) for two. I also appreciate the fact that they have sugar-​free lemonade and ice tea available. I loved their new tropical habanero sauce. So spicy!
This particular location was not the cleanest but ok for a fast food place. The person at the register seemed friendly enough so I have no complaints.