Hyperion Works

My laptop would not startup so I took it to them after reading the reviews here on Unilocal.Hyperion did exactly what they said they would do, without any hassles whatsoever, at a fair price and now my laptop is back up and running. Will use again and will recommend directly to friends!

I have been her several times and have always had great experiences. This time my computer was having severe issues after installing Windows 10. The looked it over and found some bugs so did a complete cleaning. However this did not seem to fix the issued and the had to do a factory reset. They even upgraded my computer to a working Windows 10.
Love this place. I have used them a few times as has the rest of my family. They always have great customer service skills. We have always gotten our computers back working great and they are always prompt despite always seeming busy. I would definitely recommend them.

Service on my computer was great, customer service was great, and the charges for service was great.

The customer service is extremely nice! I wasn’t here for repairing but only trying to rent a PC laptop. The rate is lower than I thought and a staff give me USB port for me to fix the problems I had. I wanted the laptop has Windows 8 and Chris installed a Windows 8 with free trial for me. When I return it and get refund, the lady I haven’t seen before was so friendly and nice too. Very nice customer service.
The location is a little bit hard to find though.

I originally wanted to give this company 5 stars. First some fore-​story. I assembled a brand new custom PC totaling $ 2200 in parts.
I must’ve missed a cable or wire somewhere as it would not boot up to bios.
I called several computer companies and finally settled on giving Hyperion works a try.
They offered a free diagnosis. Drop your computer off and in 24 hours they will give you a quote and what’s wrong with your computer. (Allegedly).
The next day I received a call and they said they’re not quite sure what’s wrong yet and they need 24 more hours. (Meanwhile this is Thursday).
The next day on Friday I never received a call. I called their office just after 5pm and got to speak with an answering service person who informed me she didn’t know anything about my computer and the technicians already went home. Plus they are off all weekend so I wouldnt hear anything until Monday. After I told her how unacceptable that was she said «I’m sure you’ll get a discount on whatever you owe» I said uh no I dropped it off for the FREE diagnosis 2 days ago!
Apparently she got a hold of the technician who called me about 30 mins later and left a voicemail that they are still working on it.
Monday rolled around and I received a call in the morning that they ended up tearing it down completely and rebuilding it because they could t figure it out or confirm thru a visual that I had something connected wrong.
Rebuilding it apparently fixed it as it now boots to bios.
I was extremely happy went to pick it up and even tipped the tech (Chris) who is extremely polite and professional by the way.
When I got home I noticed a huge scratch down the side of my case and glass. Luckily, it almost buffed out. (Almost)
Also there was thermal paste all over my cables and on my GPU (the single most expensive piece of hardware in the machine.)
Because of the condition my case was in and the lack of care for it im unable to rate them higher then 3 stars. (I really want to give them 2) but because Chris is polite and professional I’m giving 3.

Highly recommend this place for all your computer repair needs! I gave my laptop to them on Friday because it wouldn’t boot and into stuck in the startup loop when I tried to do a factory reset. The people at Geek Squad quoted me an absurd price just to run a diagnostic on it. I walked in to Hyperion Works and the lady there was very courteous and polite. I was told I would get a call after they ran a diagnostic which would take 24 hours, since they were closed over the weekend I expected a call today i.e. Monday. The lady called me and told me what was wrong and the first option and if that didn’t work she suggested a full restore. If the first option did not work, they would do the full restore and only charge me for that, which I was really surprised by. Their prices are extremely reasonable and they genuinely care about their customers. I would even pay more because I don’t feel like they are trying to gyp me like so many other places. I got my laptop back and they did an amazing job, I have no issues at all!

Contacted Nick at Hyperion to help me automate a repetitive computer task at work. He understood the problem immediately, created a good working solution, and provided it quickly at a great price. I would certainly use him again.

First of before even getting to what they helped me with, I must say that they’re customer service skills are among the best that I’ve ever dealt with (especially Chris). Very polite, calm and prompt.
Now to the technical aspect:
I have a custom PC that was no longer booting up and was at my wits end trying what I could at home. After finally swallowing my pride, I took it to this shop after reading other good reviews. After about 24 hrs they called me to let me know that I had a bricked motherboard. They let me know that I should be eligible for an RMA and how to contact support. They took out the motherboard for me. And after getting my replacement they installed the replacement.
And the best part is that they only charged actual labor and not the diagnostic: D
Will definitely come back if I ever need anything again and refer my friends here as well.

I was referred to Hyperion works by a friend of mine at work. I was definitely glad he did. They were very honest and professional. They fixed my laptop and did an amazing job. I would defiantly recommend them to friends and family.

My hard drive crashed and I had to buy a new computer. The store where I bought my computer couldn’t get data off my old hard drive. Neither could a tech friend of mine. Hyperion Works could! They didn’t charge for the diagnosis and only charged $ 100 for the transfer. Very happy.

Hyperion Works provides excellent business computer support. We have recently used them to install a custom VoIP system for our offices phones. I find the support to be fast and knowledgeable. This is the kind of partner you want for your small business needs. They have an online service ticket system. It allows for detailed requests for support. I have felt the service team really cares about our success.

They did a good job on my laptop that had a broken screen. The Unilocal deal they have going helps a bit with the cost, so I would definitely recommend picking that up if you’re getting some work done by these folks.

It’s not easy to find in the western corner next to the embassy suites, BUT the service is excellent. I recommend the Unilocal Deal… Even without it the price is very fair. I’ve fixed my own stuff often, but this was an error way beyond my ability. And they saved me loads of hours and frustration that I couldn’t afford. Thank you for making my computer whole again!

My laptop flat lined and I didn’t know why, just one day it didn’t turn on. I cam here based on the Unilocal reviews and happy I did. Although my laptop couldn’t be revived due to the fried motherboard, they did give me a full explanation about what they found and my best options. I was grateful they didn’t charge me for looking into the problem, other places would have. I will definitely be coming back if needed.

We’ve had several PCs and laptops repaired here over the years. They are extremely honest and prices are reasonable. During their move, we lost them and went somewhere else… big mistake. So glad to have found them again. We hope not to need their services often, but it’s good to know there’s a reliable place in the neighborhood that we can trust. Keep up the good work!

PLEASE NOTE — Red Seven is also called Hyperion Works and the Tempe and Mesa locations are now closed. Their ONLY location is at US-​60 and Rural. It’s a little tricky to find. It’s south of the US-​60 off a little unnamed street. You pull into the hotel parking lot. Hang a left through the archway. The store is on the first floor behind the fountain.
This is the only place I will take my computer for virus removal. No matter who works on my computer, it gets done right and for a competitive price too. Their turnaround time is reasonable compared to other places. You can’t ask for anything more.
To boot, one guy who did my repair switched out Vista for Windows 8 for free saying that it was more secure. He also installed Microsoft Essentials, my malware detector, for free.

I took my computer there because it kept crashing on me and I gave up trying to repair it myself. They kept the computer for a few days and inspected it, ran some heat tests because we all thought it was a over heating issue. To my surprise they couldn’t find a problem with the computer as it suddenly was working out of nowhere (had it off for 3 weeks before finally swallowing my pride and admitting defeat) they were extremely honest and kept in touch to keep me updated. Although they didn’t find a problem cause my computer decided to throw me under the bus and make me look like a idiot and start working, I appreciate there honesty and taking the time to try and figure out the problem.
Definitely know where I’m going again if the damn thing starts acting up again, as it’s hard to find a reputable and honesty computer place like this.
I started my Unilocal account since I’m new to the area, so this is my first review. :)

I love working with everyone at this company! They’re fast, fairly priced, and incredibly knowledgeable. I trust them with all of my computer and IT needs for my home AND office!

I’ve been here many times and the service has always been great. The prices are fair especially with the free estimate. Keep up the great work!

We have been using Red7 for a number of years now. We have all of our office computers on their lease program and that has worked out very well. Anytime we have a problem with one of our computers they are only a phone call away. And they’re always fast and efficient. We also got a computer for our daughter who attends ASU and our other daughter who attended NAU. Anytime our kids have a problem they call Red7, not me. That’s worth it’s weight in gold. The good news is that it doesn’t cost gold. Red7 has very affordable service pricing. The technicians are fast, efficient, friendly and really know their stuff.
Thanks Red7!