Ny Nails

They service is decent. However, most of the staff is rude. Lee is very unprofessional and is always cancelling appointment. I would not go here if I was you

No! No! I went today to get a quick polish change after my wax appointment next door because I had a bit of time to kill and my current polish was pretty worn. When I walked in I was greeted nicely by an older woman doing a pedicure but that’s where the niceties end. I got a bit of an attitude when I said I only wanted a polish change (apparently not getting a full Mani is frowned upon here) and when I sat down with one of the guy nail techs he grabbed acetone to remove my REGULAR polish (& dry out my cuticles) and immediately clipped my nails (without me asking him to). But what APPALLED me was when he reached for a nail file to quickly file my nails… FROM THE BASKET BY ANOTHER WORKER DOING A PEDICURE! PEDICURE! Right in my face! A USED emory board from the woman currently getting a pedi. Gross! I asked him, «is that used, and you’re going to use it on me?» After he huffed he went out of my sight to get a «new» emory board and continued my nails.
He sloppily did my polish and when I asked him to «clean up» the edges he used his fingernail to clear one nail and went on his way to a more important customer. Overall, I didn’t feel that hygiene was a priority nor my business and satisfaction with my nails.
No thank you. I will not return to this location.

I have to drive a couple miles out of my way, but the professionalism, and quality of work, is the best. I have gone to a couple of nail salons nearby and have always wanted to come back to NY NAILS. The family owned business is very friendly :-)

Rude people. After I had told her what color I wanted she told me to go pick out a color… Seriously…

Had a wonderful experience here. The staff was friendly and efficient. Very clean and organized looking.

When I first went in there was nobody there. That should have been my first sign.
The owner I believe was the one who did my nails. He didn’t talk to me at all.
So just as he’s finishing up my nails (I got full set gel polish.) they were all bubbly and completely messed up. I didn’t have time to have him re do them so I said I’d be back tomorrow.
So the next day I go in and he takes off the gel polish. And has someone else put the polish back on them. They still had a little bubbles and the very next day they all started chipping! Couldn’t believe it. I am definitely not going back. Not friendly. Terrible at nails. And just my overall experience wasn’t good. I don’t recommend them.

Not a fan of this place. I usually go to Polish Me Pretty Nail Bar but they were closed for renovation so I came her in a pinch. I really wanted to like this place because it was next door to European Wax Center where I get my brows done but I was disappointed.
I got the gel manicure and a pedicure with callus removal for $ 50 before tip. This is exactly what I would pay at the other shop I go to but the quality here was not as good. Removing old gel probably takes about 10 – 15 minutes tops. Here I had to sit through 4 rounds of soaking before he could take off the gel all the way. I could have been patient about waiting but the technician was very huffy and annoyed when my gel wouldn’t come off. Its not like I put the polish on! Also when the gel was setting he made me take my hands out before the full minute was up and had me keep switching them at weird intervals. He seemed really annoyed when I didn’t take my hands out quick enough.
Four days later there is obvious wear at the tips of my nails. Not impressed by the quality for the price or by the customer service.

The girl I went to before was starting to get too busy, so I decided to try out a new place. Normally I’m very wary of these hole in the wall nail salons, but NY Nails had decent reviews.
I went for an acrylic fill with regular polish, which was $ 18. The guy who did my nails was extremely detailed in making them natural-​looking. He also went back and redid a nail that I noticed was too thin, so kudos for that. The downside was he left some acrylic on my skin and smeared polish under my nails. For the price, this place is good.

The first time a male gave me a pedicure. But it turned out well. The gel nails I got look really good and I’m excited to take them back to NC.

I’ve been coming here the last three months, which for me means 3 shellac manicures and one pedicure. I’ve loved every manicure I’ve gotten from here and everyone seems very nice. I’ve been to countless nail salons, but I think I will be a life long customer here. Highly recommended :)

Went in to get a pedicure on Tuesday, December 23^rd with a friend. I had heard good things about this place and decided to give it a try.
We had appointments at 6 but weren’t taken back till around 6:15. The water was cold so it already didn’t start out well. I wear shellac on my toes and I told my tech not to remove it. She still tried (she thought it was regular polish). So I told her it was shellac but she didn’t have to remove it, so she went over and grabbed a drill. I had to tell the guy working next to us to tell her she didn’t have to remove it. All I really wanted was a massage and the callus remover.
The massage was horrible. It felt like she was digging her nail into the middle of my foot. I’m still having pain from it. She didn’t massage my heels at all. It was very quick. The only thing that was good was the callus remover but I can do the same thing at home.

I’ve been going for pedicures for over 5 years and I am never disappointed. I have tried other nail places but always return. They remember me and they allow you to relax without talking or rushing. Wonderful massage and polish job! I never have to wait long to get in and Starbucks and Whole Foods are walking distance.

I don’t always get pedicures, but when I do. it is because I don’t want to touch that flawed piece of human extremity myself. Thinking of the foot as a degenerate hand with piglets for fingers all crammed up on top like Bert’s (Sesame Street reference) hairdo, doesn’t appeal to me in the least. So if I can pay someone else to do it — so be it. The problem is, that I am very ticklish when it comes to my toesy-​woesies.
Coming in was like any other place, but without the overwhelming acetone smell and bad attitude. It was pleasant to just walk in, get seated right away and taken care of. Something I appreciate. Standard chairs with foot bath in the end, nice enough.
But what makes this place a place I will return to, from a guys perspective… they didn’t skimp out on the massage part. You know that feeling when they rush and just half-​ass the effort… yeah, none of that. I sat there and had conversation while getting a really nice massage of feet and lower legs. This is what I pay for. so this will be my go to place for pedis.

I have been going to this place for about 5 years now and the service is always great. The quality of the work is amazing and they are always friendly.
I took my mom there for Mother’s Day and one of the nail techs misunderstood and painted her nails with regular polish instead of gel and although he was nearly done when we realized the mistake, he was happy to start all over again. A few minutes later one of the other nail techs who spoke a bit better English came over and apologized for the misunderstanding. This speaks volumes to me as they truly strive to make you happy.
I have had some issues with them in regards to the gel polish cracking within a few days but once I go back they are happy to re-​do my nails without any problems and of course free of charge. I love this place!

I have been away for a year and boy have I missed all of you. I walked back in last week and got the same girl that did my nails two years ago! So… happy. She remembered me and remembered how I like my nails. My nails haven’t looked this good in so… long. So glad I got to go there and see them again, I plan on making a special trip when ever I can to have her do my nails. Just haven’t found anyone that can do them as good.

Stopped in when I broke a nail and my regular place was closed already.
Great repair, great conversation and it was done very quickly.
If my regular place is ever closed again I will certainly visit NY Nails again.

They do great work, but damn — I would love to know what to expect every time I go in there for a fill. I’m sick of the upselling. Plus not every time I go there do I need to get a new set of acrylics. The staff is very nice, and the place is moderately clean (minus dust on fixtures).

This is fast becoming a place that I am liking. This is my 2^nd time here now.
I just might go back again on Saturday, right before I leave town again so I have good toes and feet.
Why only 4 stars, well it is not the cleanest place, but then again it is not the dirtiest either.
The girl that has helped me both times has not ever given me her card. Nor do I know her name.
But, she has done a great job on my nails. Usually my manicure only lasts about 2 days before it chips. As I am a working class person and work with my hands.
But, her mani lasted 4 days the first time and 5 days the 2^nd, This is really good believe me. Plus, my toes still look fabulous. Lots of parking in the lot, right by Whole Foods. Not too high priced either.

Went here after getting my nails jacked up at another salon close to my house.
Came in this afternoon and had a full gel set put on. Love my nails and have already received compliments. I’m anal retentive and notice the minor mistakes, but otherwise a normal person looking at them probably wouldn’t notice.
Go to Kim she’s fast and knows what looks good!

Nails. .. so many choices and not all good. .. so I like to go with recommendations. NY Nails was recommended when I first moved back to town. I tried them and every time I’ve returned I have felt like I have gotten very good service. Nails (both tips and piggies) look great.
They do have a «team work» system when they are busy. If you get both fingers & toes done, sometimes you will have multiple technicians working on you. Makes good business sense to me. They are busy. It is a good location, but always good service. Keeps them busy. Unless I have made an appointment with someone special, i sometimes get «passed around,» but even when busy they do a very good job.
They are friendly and recognize me as a returning customer. As long as they continue to do a good job on my tips and piggies, I will continue to go back. And. .. I will continue to recommend them to friends looking for a nail spot to go.