I have been in here a few times. I have always had a good experience Prices are high on some things but I always negotiate. Kyle Dent is a great guy there and has always taken care of me. There are a few girls who work here that are not too friendly but I don’t think there still around.
Mike W.
Rating des Ortes: 1 Mesa, AZ
Wow! So first of all their stuff is overpriced, criminally overpriced. Second all they do(pretty much all pawn shops FYI) is look up eBay prices and offer you like 25% of what they could sell it for on eBay. Even knowing that this place fails hard. $ 100 offer for iPhone 5c with all the accessories. What a joke.
Ian S.
Rating des Ortes: 3 Tempe, AZ
It’s a pawn store so I’m ranking this place by selection, price, service, and flexibility. If you pawn anywhere, only expect to get about 1⁄3 of an item’s lowest sold price on eBay. Is that a rip off? Yes of course it is. But thats how stores make money, pay their employees, and how one gets cash money fast(hint: use Craigslist for fair market prices). Try to negotiate at least 50% if you have desirable stuff or solicit here often. I don’t do jewelry so no experience here. Selection is often better than most but small – the usual tools, electronics, jewelry. Some decent guitars every so often. Prices are on steep side, negotiate whenever you can. They have some flexibility, unlike Super Pawn. Service is lacking but generally good for what it is: a pawn store. Oh, yeah, no grace period. Return policy not too shabby but make sure you establish terms up-front. Pro tip: always hard case your guitars, or otherwise protect your pawned gear, most folks don’t care about your stuff until too late.
J G.
Rating des Ortes: 1 Tempe, AZ
Don’t pawn here. customer service is very bad… They will cheat you on the fair market price on a pawned item… They seem to use eBay as a reference for prices which they shouldn’t! All other items are overpriced In the store! I had to wait in line for 10 minutes while the customer service reps stood there chatting amongst themselves about guns and stuff… wow! On my next visit which I may not do I will be sure to ask for names so that I can put them on Unilocal!Hopefully somebody higher up in corporate management will see this and maybe do something about it unless they think the same as this stores manager and customer service reps!
Rose W.
Rating des Ortes: 1 Tempe, AZ
BEWARE… I was very unhappy with my experience pawning my guitar here. I just needed some cash to get through as I was changing job and had a delay in my next check. Well I took in my my guitar in PRISTINE condition and I got it back with a ding in it. DONOTPAWNTHINGSHERE. I was horrified.
Debra S.
Rating des Ortes: 4 Babylon, NY
I have been dealing with these guys for years. They have always been helpful and polite. When I ran into a problem they helped me out better than I expected. I highly recommend them!
Krista P.
Rating des Ortes: 1 Boise, ID
I could not believe how terrible this store is. They are new at this location and the first day I go to sell something, which was like Memorial day I think, they are closed, so I go back and they offer me $ 70 for my guitar. I said I would think about it and they said come back in and we will give you the $ 70 if you do decide to sell it. So I take it back in a week later with a few other items and they say $ 65 for everything. I could not believe it, they said well maybe you should have taken it at that time. They are ripping people off, giving them low dollar amounts for their items and then jacking up the price to almost 3 times what an item is worth. They were selling a used play station in there for $ 450. I will never recommend this place.
Omar G.
Rating des Ortes: 1 Tempe, AZ
I went in trying to buy a laptop. Friendly staff but didnt know anything about what they were selling. I asked if i could get a cheaper price on 2 laptops since i am buying them together and after confirming with the manager the employee tells me «only if you buy them as is which means no return.» I called back less than an hour later realizing that the laptop battery connector was broken. The manager told me that since i got the«as is deal» i would not be able to return it even though i purchased it less than an hour earlier. I went to see how much it would cost to fix and it was more than the purchasing price for both macs. This is a sketchy business that sells broken goods to people. The only reason anyone should go their is to try to sell their broken goods because this pawn shop seems to sell them
Jake W.
Rating des Ortes: 1 Peoria, AZ
Horrible just horrible… I went to Pawn 1st to see if they had any good deals on jewelry. After witnessing multiple rude employees completely ignoring the customers, and just lazily standing around talking it was clear to me that this is a place to stay far far away from when looking for a good deal. Not to mention how overpriced their items are. I saw in their showcase a camping knife marked up as double than what it even sells for in the store retail. Save your money and the aggrivation and stay away from this crooked store!