H&R Block

Although many of the tax professionals in the Marlow Heights H&R Block are probably adequate, I’m having a nightmarish experience with their so-​called, most experienced «Enrolled Agent» tax professional — Ms. S. Miller. I paid for 3 years returns that were given to an inexperienced tax rep and prepared incorrectly. There are multiple inaccuracies with errors so drastic they would immediately attract «audit scrutiny» by the IRS. Not only has Ms. Miller repeatedly committed to correcting the returns with no execution, but she’s dragged this entire situation out for months, is non-​responsive (does not return calls or call you when she says) and untruthful in all statements pertaining to reviewing/​revising/​completing the document corrections and she’s been just as dishonest with the H&R Complaints Dept. about the matter. She actually had me waiting 1.5 hours for an appointment made with her weeks in advance and after arriving disgustingly late, offered no apologies or even acknowledgments of any un-​professionalism on her part.
This matter is still «in progress» with H&R Block and now the BBB but I’ve taken the liberty to add this review with the hope of cautioning anyone that may consider using thus location for business tax return preparations.