Grab-A-Cab

Fast service, courteous driver. Gave me pointers on where to eat/​drink as I’m not a local.

If I could rate zero I would their always late tell you 10 mins arrive in 30 cigarette smell in cars some drivers smoke while they drive

DO NOT USE THIS CAB SERVICE! The driver took 30 minutes to pick us up from the Reading Intercity Bus Terminal, and upon arrival did not call my cell phone like he was supposed to, we had to approach him to ask if he was our driver. His response (BETWEEN HIS ONGOING PERSONAL CELL PHONE CONVERSATION) was if we were going to some school or something? The word ‘school” is in our address, but he had no idea where he was taking us. He continued to text through out the drive, swerving into on coming traffic, etc. The cab was very nondescript on the inside as well. He had no information posted, and if I wasn’t in such a hurry at the time, I should have refused to enter the cab. The entire ordeal was completely unprofessional and a potential threat to my life.

Really… what a horrible attitude from their receptionist. I called at 6:00am that I want a cab at 6:30, they asked me to call back because it is not rush hour. Okay. Then I called at 6:30 and tell them I need to go to the Reading Bus Terminal, they said it will arrive in 10 minutes. Usually they will ask me when was the bus and maybe give priority. However, the receptionist didnt ask for a thing. Just fine. I waited from 6:40– 52, I can only see a cab goin to and from without passenger but never got a cab stop by. And the most horrible thing is when I call back the second time to check out where was the cab my and answer is dont call back in every 3 minutes. Finally I DID NOT CATCH THE BUS. I think myself should still call to tell them I DO NOT NEED A CAB at 6:52, I dunt think i can catch the bus in 8 minutes and buying tickets. But my response from the receptionist is «This is not funny». I dunt think its funny either, I am the one who feel it is not funny when you scheduled everything but ruined by a guy who is low education, impolite idiots. I used the service for a few times. Some drivers are really good but I will not use this F***ing service like this anymore…

What a crappy taxi service. When we ordered a taxi, they let us know that it would be about 10 minutes. 40 minutes later, still nothing. Called them to find out what the deal was, and got nothing but attitude from their receptionist. DO NOT USE THIS HORRIIBLE SERVICE. I know that I’m from a big city by but I expect the taxi companies in the middle of nowhere to be a little more responsive than this company.