Lowell Transportation

A driver for this company in a company labeled vehicle proceeded to run a first red light, nearly side swipe me, flick me off and cuss while I observed young children in the van with her. Then continued screaming and flicking me off as she drove by. Without once realizing at this point she had ran two red lights. All I can say is I would never recommend a company like this to anyone I wanted to arrive somewhere safe.

My cousin is getting married next week so last night we went out for her bachalorette party. She ordered a white limo which arrived on time but as soon as we got into the limo it smelled like rotten eggs. as we headed to Boston it started to smell even worse! Not only that but we could feel something under our feet jerking and rattling. Talk about unsafe, we told the driver about the smell and he said he couldn’t smell anything finally it got so bad that we complained again and asked for a new limo to be sent after we ate dinner the driver called his boss and said there was nothing he could do and that he thought it might be the cadalidic converter malfunctioning and that’s what the smell was (yeah right) I’m sure he knew that the whole time. He told us that we could either turn around and take us home or continue our night with this limo and we would be reimbursed in full as well. We agreed to continue our night since we had all took the night off of work. By the time we had finished dinner at 10pm the story had changed. he said if we wanted to continue our night we could have 2 additional hours in the limo free of charge but if we wanted our money back we had to go home then and there. We felt completely jipped. As my cousin argued with the driver he was extremely rude. he even went as far as threatening TO LEAVE US IN BOSTON with no way home!!! I will absolutely never use this place, neither will anyone in my family and I as well will be writing reviews everywhere. Dont ever use this place. 100% unprofessional!

If you’re searching for a limo and professional service, then you can pass this company right by.
I ordered a white stretch limo to pick up my family from the airport for my wedding. My family went outside the pickup area to look for them, but they weren’t there.
I tried to call the company to find out where they were about half a dozen times, but was sent through to their voicemail. Talk about panic!
Finally I received a call letting me know that the driver was outside. Relief.
Until I get a call from my mother saying, «Okay, we’re in the van!» What van?
The company sent a BIG VAN to pick my family up rather than the LIMO I ordered. They told me nothing about it. I had to email them the next day to find out what happened.
According to them, the interior light was flickering so they had to put the limo out of service right before they came to pick up my family.
Even if this were true, and I doubt it, do they only have ONE limousine? This was a Wednesday at 6pm, not a Saturday night.
And even if they didn’t have a limousine available, how about giving me a call to let me know what’s going on.
They gave me a reduced rate, which was about the cost of getting a van in the first place. Woopdeedoo.
It’s like ordering a guitar and being shipped a banjo at a reduced rate. Yeah, great, but I didn’t WANT a banjo. Just give me the option of going with a more professional company instead of taking my money for a service that I didn’t want.
Thanks very much, Lowell Transportation. You made an already extremely stressful week even more stressful with your totally unprofessional behavior.
I’ll be posting reviews everywhere I can.