Bellco Credit Union

They have completely botched the delivery of a title to a vehicle that I purchased. I bought a car off craigslist from a girl who had her auto loan with Bellco. She used the money I paid for the car to pay off the loan. 3 weeks later, the title still had not been delivered. It turns out that they title was never transferred from the previous owner and Bellco had no idea where it was. Talk about in need of an audit!
Now I am trying to reach the manager of the branch, Scott, who I spoke to last week and assured me that he would expedite the matter. They won’t even transfer me to the branch. When you call the number it goes to some customer service office in God knows where and they won’t transfer me to the branch to speak with the manager. Why don’t you have a direct line to the branch!!!
Idiotic. I was never an account holder, nor will I or anyone I know ever be!

I’ve been a member with Bellco for a couple of years now. Their staff are always friendly and ready to help. I recently had a problem with my bank account where I needed assistance on the phone. The staff was well knowledge and reassured that everything would be find and helped resolved the problem giving me peace of mind. I would highly recommend any of my friends or family members to bank with Bellco.

DO NOT go to this Credit union. Horrible customer service. They will never return your calls and open new lines of credit in your name with out telling you, until you receive a card in the mail. Then say its a glitch and never fix the problem. They will beat around the bush and never get things done correctly. You ask them to do something and it NEVER gets done. NEVER AGAIN! ANY bank is BETTER then Bellco. My friends and family closed our accounts.

A bunch of unknowlegeable staff that creates confusion instead of being helpful. Go to any other credit union or banking institution, but this one will only give you problems and heartache.