James Alexander Plumbing

Right before the holidays, I had a kitchen sink line that was draining slow and would back up into my kitchen sink and garage sink. This line was connect to our dishwasher and laundry washer line that was located in the garage as well. I originally had another plumber out to snake the line. He worked on it for 45mins but said I had a broken line. I was a bit suspicious since it looked like this other plumber was using a blunt end to go «fishing» as James calls it… lol. Needless to say, I was not looking forward to shedding out $ 7−10K to replace my lines that run under my house and this was what the other plumber said he would do. Like going to the doctor, I called on James for a 2^nd opinion. He showed up on time and did a great job walking through the issue, asking questions and laying out his plan of attack. He was generally interested in fixing the problem without doing unnecessary work that would hit my pocket. 30 minutes from starting he had unclogged my line and even helped me with another small issue. He also has a 30-​day warranty just in case the line somehow clogs again.
Needless to say, I’ll be calling James from now on!

I’ve been waiting for a good rain to review. They came out a few weeks ago to clean our outdoor drains. It was a little more expensive than other companies, but they were able to schedule quickly. With the previous light rain our outdoor drains were flooded. They cleaned all the drains in about 2 hours. With the recent rain we do not have a single area with excess water. I would highly recommend them.

James does everything right. He returned calls promptly, made a next day appointment, showed up when promised and fixed the problem. We had a serious drain blockage that another company could not remedy with two separate crews. James was a recommendation from our regular plumber who no longer does drain opening jobs. This was a very dirty job but James protected the entire area with plastic sheeting and cleaned up afterwards. Even his rags were brand new and white!

James repaired out bathtub drain in expert fashion. During the job he actually sliced his finger open with a sharp tool. He and his assistant were going to leave the job to visit an urgent care center (understandable) since he was bleeding and likely needed stitches. They left our house and a couple of minutes later came back saying that they wanted to finish the job first. He proceeded to wrap his finger with gauze and duct tape, then finished the job. We greatly appreciated his work ethic and professionalism. In addition, he charges a very fair price and worked very quickly. I highly recommend James for all of your plumbing needs.

Our tankless water heater died and — well — good luck finding a plumber that works on those in the Conejo Valley! After a few calls, I was referred to James, and he was absolutely terrific! Prompt, polite, efficient and well worth every penny. In our modern world where honesty and honor are sometimes sacrificed in favor of the quick buck, it is refreshing to find someone like James who takes true pride in doing a great job for a fair price. Will definitely use again, and I highly recommend him to anyone who’s looking for a good, old-​fashioned working soul. Thanks James! :D

We had a clogged drain on our kitchen sink. I rang our regular plumber but he doesn’t cover rotor rooting, however he suggest James Alexander and promised they would do a good job at a competitive rate. He was right!
I called and managed to get them to fit me in that day inbetween other jobs. They arrived on time, were very friendly, did the job quickly while explaining to my husband what they were doing (the blockage was only about 6ft into the drain but they cleared it through to the street for us to make sure there weren’t any other clogs) and tidied up after themselves too. I suggested they take a look at our bathroom drain which is clogged with hair (yes we have someone with long thick hair in the family and it is always clogging the bath/​shower) but they said what my husband was already doing was the best way to attack it and keep it under control. They could have just gone ahead and charged us more but they were honest.
$ 125 later and they were off to their next job, promising if we had any further trouble with the drain in the next few weeks they would be right around to fix it at no further cost. However, I don”t think this will be a problem.
I’d definitely recommend them and will be using them again in the future if I have clogged drains.

I moved to TO about 3 months ago and needed some plumbing done. I called James Alexander and he was excellent. He is prompt, courteous, personable, and priced right. I will use him again!

If your outside drains are plugged call James Alexander. He is one of only a few plumbers who have the right equipment to unclog it and fast. Bearing there is no major root system that require additional work, you will be pleased with the quick results and fair price. He is so sweet and personable as well. As a single woman I am always skeptical about hiring contractors. James put me at ease on the phone and backed it up in person. THANK YOU!!!

Made time at the end of his day to take a look at the problem, thoroughly checked it out and discussed multiple options with me. Honest, fair.

Found James in the Acorn newspaper. He’s the first plumber I called and he took the time to discuss the best solution to my problem. He researched different products and got back to me when he said he would. He worked very efficiently and for very fair rates. He even waited around for a few minutes to ensure that the newly installed parts were in fact working properly.
Great guy, I’d definitely recommend him for your plumbing needs!

So glad we found James Alexander (from Unilocal). Due to the recent heavy rain we found out our outdoor area drains were completely clogged and our patio/​backyard started flooding.
James came promptly when he said he would, was extremely nice to my wife and did a good job clearing out the drains. There were some areas that needed extensive work (digging up, etc) and James was honest and candid about what he recommended doing (which by the way, he recommend going through someone other than him for that job b/​c of costs).
He seemed to only have our best interests in mind and I appreciate that. Will call him for any future plumbing needs.

James did a great job, charged a VERY fair price and is someone I will definitely use again. He’s also a really nice guy. I HIGHLY recommend his plumbing services.

James is a good man, used his services before. Bends over backwards to help ya, salt of the earth kinda guy. Works clean, fast and efficient. Excellent raconteur.

Friendly, reliable and does a great job. Would use him again.

A plumber that returned calls and showed up when he said he would and did excellent work at an honest price? Finally! Thanks James. You are permanently added to my list of go to people.

James was recommended to me by a friend. I found James to be helpful quick and professional. He assessed my issues and with approval moved to quick resolution. His approach is genuine and forthright. He was generous with his knowledge and offered me several options to solve my issue. These days its difficult to know which firms or service personnel you can trust. As owner of his own business, with James, you get a knowledgable vested professional rather than a service employee. It feels great to finally have found someone with whom one can build a relationship and know that you can call on him for prompt, reasonable and honest help with confidence.

James Alexander Plumbing is a dying breed — it is rare to find a repair service that you can actually trust, but with James Alexander you will be in good hands. If you are looking for an honest, knowledgeable plumber in Thousand Oaks, Westlake Village, Simi Valley, Camarillo, Ventura, Agoura Hills, Calabasas, Woodland Hills, or San Fernando Valley, you will be hard-​pressed to find someone better. James saved us almost $ 2,000 on a majorly clogged sewer line (tree roots), based on two other bids we got. We’d already had another plumbing company out to fix the problem, twice, but they were unable to resolve the issue and wanted $ 2300 to install a cleanout and try again.
We then contacted James Alexander Plumbing for another opinion. James came out right away and did not charge us extra for coming out on a Sunday night. He was very prompt for all visits, and worked with us to schedule evening appointments so that we didn’t have to take off any time from work. He listened to us about what had already been done, and used that information in diagnosing the problem, instead of making us pay for additional inspections and needless repair attempts. He didn’t even charge us for snaking the drain line from inside one more time, because we weren’t sure whether it would fix the problem and didn’t want to pour more money down the drain if it didn’t work (we had already spent $ 300 on the other plumbers’ failed attempts to fix the problem). Where can you find service like that?
James always kept OUR best interests in mind, not his bottom line, and fixed our problem for about $ 400 by thinking outside the box and a willingness to work with us (my boyfriend dug the trench to expose the drainage pipe). James was spot-​on with his advice and recommendations and was able to solve the problem in three visits, giving us a temporary solution to provide some relief for a few days until we could repair the problem, and also fixing a couple of minor things along the way (which the other plumbers ignored), so that we wouldn’t have more problems in the future.
James Alexander Plumbing is now our go-​to plumber, and I hope that he will be able to continue offering his services at such reasonable prices. We are only sorry that we didn’t call him first! I simply can’t recommend him highly enough.