Pizza Hut

This location does not honor many Pizza Hut coupons and charge over $ 3 for delivery! The pizza is definitely not worth it… order from Dominos instead.

Walked in & ordered a large stuffed crust pepperoni & mushroom pizza. Need to wait 10 minutes for them to finish baking. Total was $ 17.73.

didnt got my delivery on time
i have to say thay did make it up to me and i didnt pay for it
classic flavor like only pizza hut can deliver

Good Pizza, as I usually go with pan crust when I order…
But the quality in the breadsticks has really gone down over the past couple years. I got one order of breadsticks last night and they were cold. Tough to believe considering that they also looked burned. The bread was so hard that I was only able to salvage 2 of the breadsticks and had to throw out the rest.
On top of that, it seems that they no longer heat up the sauce that they give you to go with them. I’ve noticed this at more than one location so I don’t know if they’re told not to heat the sauce anymore or what. I also don’t think it’s right that they charge you $.35 for each extra sauce you ask for now considering that sometimes the containers are only half full.
Bottom line: If I decide to order from there again, I’ll just stick with a pizza.

Is it me or it seems that this particular location has all ingredients loaded with salt?

Pizza was delivered within a good time. Pizza was made to order. However, the pizza’s were not equally made of quality. One was EXTREMELY light on every topping. Where-​as the other one was ample in all toppings. A delivery charge was applied and never informed to me. I tipped on top, felt cheated a bit. The one pizza tasted great. Yet, did not think I got my money’s worth.

our customer service sucks big time, I would give zero stars if I could. I received a bunch of free 1 topping large pizza coupons and your local location would not honor it for delivery when in the fine print it says «Delivery area and charge may vary» that would indicate I can use it on delivery right??? upon calling corporate customer service they told me the issue would be resolved in 1 – 3 business days? WTF I’m hungry now… wouldn’t you expect they should resolve it right there and contact the store to satisfy a hungry customer? I flat out told the corporate customer service guy «I guess I’ll have to order from one of your competitors then» wow big time fail

I wish I could put no stars! If you are in this area and in the mood for pizza, definitely skip this and go to Dominos. I am surprised how bad the pizza and the wings were :(

I agree with the other two reviewers here. George is a complete jerk and customer service is HORRIBLE! I’m not even sure how this location stays in business with that kind of service and management. Too bad since the «Hut’ is pretty good pizza, but never again. There are too many other pizza joints in the area that are better quality and care more about their customer service to ever bother with this one again.

Very disappointed. I work at a preschool and one of the parents ordered a pizza for a class party. The delivery guy walked in on the phone talking to George about taking a check, which they clearly knew ahead of time beacuse he hadn’t even asked us for payment yet. He then informed us that they would not take a check and took the pizza back because we had no other method of payment. Maybe something that should be mentioned when the order was placed. We placed a last minute order with D’Amores, and they were very accomadating and quick to deliver. Will never use Pizza Hut again! Horrible customer service. Thanks D’Amores for saving the day!

Don’t go! They consistently get it wrong. The manager George Is very rude. If you complain he acts as if it’s your fault the pizza isn’t right. Really, go to the one on Kanan in Agoura Hills. Pizza is better, management cares and treats you as a valued
customer. Not so at the Westlake Village, Rancho Rd locale. I’m actually afraid to ever go there again considering how accusatory George is. He acts like you’re trying to get a free pizza! No customer service. To eat here you have to be desperate. I’m waiting for Pizza Hut to fire him.